AIHW Board AIHW senior staff Annual report Capability statement Collaboration Customer care charter FOI - freedom of information Indexed list of files Organisation chart Presentations Privacy of data Public consultation Public Interest Disclosure Strategic Directions 2011-2014 Tenders
By category Ageing, disability & carers Families & children Hospitals Housing & homelessness Indigenous Australians Population groups Risk factors, diseases & death Services, workforce & spending
By subject Adoptions Aged care Ageing Alcohol & other drugs Arthritis & musculoskeletal conditions Asthma Australia's health Australia's welfare Burden of disease Cancer Cardiovascular disease Child health, development & wellbeing Child protection Children's services Chronic diseases
Chronic kidney disease Chronic respiratory conditions COPD Deaths Dementia Dental & oral health Diabetes Disability Expenditure Eye health Food & nutrition Health indicators Homelessness Hospitals Housing assistance Indigenous Australians Injury Life expectancy
Male health Mental health Mothers & babies National health priority areas Overweight & obesity Palliative care Population health Prisoner health Risk factors Rural health Safety & quality of health care Veterans' health Workforce Youth health & wellbeing Youth justice
In other sections Data Publications Contact AIHW
Publications CatalogueOrdering publicationsForthcoming publicationsOnline reportsRate our publication effectivenessSubscribe to release notices
By subject Adoptions Aged care Ageing Alcohol & other drugs Arthritis & musculoskeletal conditions Asthma Australia's health Australia's welfare Burden of disease Cancer Cardiovascular disease Child health, development & wellbeing Child protection Children's services Chronic diseases Chronic kidney disease
Chronic respiratory conditions Corporate publications Data linkage Data standards Deaths Dental & oral health Diabetes Disability Expenditure Eye health Food & nutrition General practice Health indicators Homelessness Hospitals Housing assistance Indigenous Australians Indigenous housing
Injury Life expectancy Male health Mental health services Mothers & babies National health priority areas Overweight & obesity Palliative care Population health Prisoner health Risk factors Rural health Safety & quality of health care Veterans' health Workforce Youth health & wellbeing Youth justice
In other sections Subjects Data Contact AIHW
About AIHW data METeOR—metadata online registry Data by subject Catalogue of holdings of AIHW data Customised data analysis request Data governance framework Data linking Data standards GovHack Privacy of data Accessing Australian Government health and welfare data
By subjectAboriginal and Torres Strait Islander Health Performance Framework Adoptions Aged care Alcohol and other drugs Alcohol data sources Body weight data sources Cancer Children's headline indicators (CHI) Chronic disease indicators Data sources for monitoring health conditionsDeaths Disability
Expenditure FHBH - Fixing houses for better health General practice (GP) data Height and weight data sources Hospitals Indigenous Australians International collaboration Maternity Information Matrix (MIM) Medical indemnity
Mental health National Aged Care Data Clearinghouse National core maternity indicators (NCMI) National indicator catalogue Perinatal data Risk factors statistics Specialist Homelessness Services (SHS) Tobacco data sources Workforce
In other sections Subjects Publications Contact AIHW
AACR ACFADD AHSAC AIHW Board AIHW Ethics Committee AODTS NMDS WG CKDMAC CMAG CSDWG CVDMAC HEAC HHIMG
IGIHM JJ RIG MHISSC NAGATSIHID NCIAG NCSIMG NDDWG NDIMG NHISSC NIAG NIRAPIMG NMDD
NMDS NMHPSC NOPSAD NPDDC NPHEP NPHIC PCDWG PDWG PHIDG PHIG REDWG Workforce committees YIAG
Education worksheets Infographics What's in the pipeline Subscribe to education notices Other educational links
Worksheets by subject All Latest Ageing Australia's health Australia's welfare Carers
Children & youth Disability Disease Drugs
Health Health prevention Indigenous Australians Injury
In other sections Subjects Data Publications Contact AIHW
Job vacancies How to apply for a position at the AIHW Conditions of employment Benefits of working for the AIHW Temporary employment register Occupational Training Program Contact the People Unit Graduates
AIHW Access magazine Media releases Subscribe to release notices Media FAQ Media contacts
You are here:
Social housing tenants are mostly satisfied that their housing meets their needs. However, their level of satisfaction is affected by a range of factors.
The 2012 National Social Housing Survey sampled tenants of public housing, state owned and managed Indigenous Housing (SOMIH) and community housing programs. This report, National Social Housing Survey: detailed results 2012, presents national level analysis as well as state and territory comparisons and comparisons across programs. An overview of the national findings was published by the AIHW in May 2013.
'The report shows that social housing tenants satisfaction with their housing provider varied across social housing program type with the highest satisfaction nationally for community housing tenants (74%) followed by public housing (65%) and SOMIH (59%),' said AIHW spokesperson Geoff Neideck.
Two key factors affecting satisfaction were the extent of structural problems and whether or not the household was overcrowded. While the majority of social housing tenants reported their housing was of an acceptable standard and adequate for household numbers, only a third of tenants with 3 or more structural problems, and a half living in overcrowded households, were satisfied with their housing.
The survey showed that satisfaction with housing generally increased with the age of the main tenant and decreased with their level of educational attainment. Indigenous households recorded lower levels of satisfaction across all sectors.
The majority of tenants reported that most of their housing needs were met. Tenants were least likely to be satisfied when their needs for thermal comfort, energy efficiency and safety and security outside of the home and within the neighbourhood were not met. In terms of location, again the majority of tenants were satisfied, particularly in relation to their proximity to essential services.
Social housing tenants reported a range of benefits of living in social housing including being better able to manage rent and money, feeling more settled and having higher levels of social inclusion (which covers feeling part of the local community, improving job situation or able to start or continue education).
An estimated 1 in 10 public housing tenants and SOMIH tenants and around 1 in 5 community housing tenants indicated they had been homeless in the past 5 years.
Of these, more than 1 in 4 respondents reported that they have slept rough or in unconventional accommodation. Social housing tenants who had been homeless at some point in the 5 years prior to the survey were more likely to record a range of benefits from living in social housing. Just under 80% reported that they feel more settled and 58% reported an improved sense of social inclusion.
The AIHW is a major national agency set up by the Australian Government to provide reliable, regular and relevant information and statistics on Australia's health and welfare.
Canberra, 4 December 2013
Further information: Mr Geoff Neideck, tel. (02) 6244 1163, mob. 0439 878 933
Full publication: National Social Housing Survey: detailed results 2012