The National Social Housing Surveys (NSHS) collect valuable information about the nature of the public and community housing sectors through surveys of:
They examine tenant perspectives and provide information in the following major areas:
- Overall satisfaction
- Strategic service parameters
- Satisfaction with specific items in the home
- Tenant needs including how public and community housing has helped tenants
- Tenant characteristics e.g. household composition, labour force participation, tenant participation.
The NSHS of public housing tenants has been conducted since 1996. The NSHS of community housing tenants began with a pilot survey in 1998 and continued in 2001 and 2002. The NSHS is conducted for public and community housing in alternate years, however in 2005 and 2007 both ran concurrently.
National reports and Indigenous supplementary reports for the 2005 NSHS are available for both public housing and community housing. Reports for previous NSHS [external link] are available on the Department of Families, Community Services and Indigenous Affairs (FaCSIA) website.
The first NSHS of State Owned and Managed Indigenous Housing (SOMIH) tenants was conducted in 2005 and 2007. Information was collected on tenant satisfaction with service delivery and dwelling condition; tenant needs; and tenant characteristics such as household composition and labour force participation.