National palliative care performance indicators

The performance indicators

Four surveys of palliative care agencies were conducted between 2005 and 2008 to determine performance against the following four national performance indicators.

At the regional level:

1. The proportion of administrative health regions that have a written plan for palliative care which incorporates palliative care elements.

At the agency level:

2. The proportion of palliative care agencies, within their setting of care, that routinely undertake or undergo formal assessment against the Palliative Care Australia Standards.
3. The proportion of palliative care agencies, within their setting of care, that actively collect feedback from clients and staff (within the workforce) relating to services and service delivery.
4. The proportion of palliative care agencies, within their setting of care, that have formal working partnerships with other service provider(s) or organisation(s).

Results from the surveys have been summarised in the following reports: 

• National palliative care performance indicators: results of the 2008 performance indicator data collection
• National palliative care performance indicators: results of the 2007 performance indicator data collection  
• National palliative care performance indicators: results of the 2006 performance indicator data collection
• National palliative care performance indicators: report on the national palliative care performance indicator data collection 2005