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released: 9 Jun 2011 author: AIHW media release

This report presents data on the people turned away from government-funded specialist homelessness accommodation in 2009-10. The data indicate that government-funded specialist homelessness agencies are operating to capacity and are unable to completely meet the demand for their accommodation. Some groups, such as families, experience more difficulty than others in obtaining accommodation. When new requests for accommodation are considered on any given day, 58% of all people who sought immediate accommodation were turned away. New requests, however, comprise only 4% of the total demand for accommodation. When new requests plus all people currently in accommodation are considered, 2% of all people who sought immediate accommodation were newly accommodated on any given day and 2% were turned away. The rate of turn-away was similar to that reported in recent years.

ISBN 978-1-74249-169-1; Cat. no. HOU 248; 21pp.; Internet Only


Publication table of contents

  • Preliminary material
    • Title and verso pages
    • Contents
    • Acknowledgments
    • Summary
  • Body section
    1. Introduction
      • The government response to homelessness
    1. What was the level of turn-away?
      • Turn-away as a percentage of people requiring new and immediate accommodation
      • Turn-away as a percentage of the total expressed demand for immediate accommodation
      • Changes over time
    1. Who was turned away?
      • Sex
      • Age
      • Country of birth
      • Aboriginal and Torres Strait Islander people
    1. Why were they turned away?
      • Requesting group
    1. Were people referred on to other accommodation when turned-away?
      • Requesting group
    1. Factors affecting turn-away
      • Undersupply of specialist homelessness accommodation
      • Rate of turnover
      • Lack of exit points
      • Hidden need for accommodation
  • End matter
    • References
    • List of figures

Recommended citation

AIHW 2011. People turned away from government-funded specialist homelessness accommodation 2009-10. Cat. no. HOU 248. Canberra: AIHW. Viewed 28 October 2016 <http://www.aihw.gov.au/publication-detail/?id=10737419235>.

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