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released: 15 Dec 2014 author: AIHW media release

This is the third annual report of the Specialist Homelessness Services Collection. Over the past three years, agencies have supported more than half a million Australians who were homeless or at risk of homelessness. In 2013-14, specialist homelessness services assisted around 254,000 clients, a 4% increase from the previous year. The report describes the clients that have received specialist homelessness support, the assistance they sought and were provided, and the outcomes achieved for those clients. For the first time, data about clients with a disability are included in the report.

ISBN 978-1-74249-673-3; Cat. no. HOU 276; 88pp.; $14

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Publication table of contents

  • Preliminary material
    • Acknowledgments 
    • Abbreviations 
    • Symbols 
    • Summary 
  • Body section
    • Introduction
      • The policy framework for reducing homelessness
      • About the Specialist Homelessness Services Collection
      • About this report
    • Clients, services and outcomes
      • At a glance-trends over time
      • Characteristics of clients
      • Clients' needs for assistance and services provided
      • Support periods
      • Outcomes following support
    • Comparison of key client groups
      • Who are the key client groups?
      • Indigenous clients
      • Clients in regional and remote areas
      • Young people presenting alone
      • Older clients
      • Clients who have experienced domestic and family violence
      • Clients with a current mental health issue
      • Clients leaving care
      • Clients exiting custodial arrangements
      • Children on a care and protection order
    • Clients with a disability
      • Measuring disability in the SHSC
      • Clients who require assistance for a disability
    • Unmet demand for specialist homelessness services
      • Unassisted requests for assistance
      • Unmet need for services
  • End matter
    • Appendix A: 2013-14 Specialist homelessness services collection data quality statement 
    • Appendix B: Data derivations for 2013-14 SHSC 
    • References 
    • List of figures 
    • Related publications 

Notes and corrections

The current version of the publication is presented above. Previous versions of files that have been updated or corrected are presented below.

  1. (17 Feb 2015) Updates to the supplementary tables - *(additional tables 5.1 – 5.7 for each state and territory – as requested by stakeholders).
  2. (24 Feb 2015) PDF page 7 replaced - table (Trends in SHSC clients: at a glance), last row (Achievement of case management goals) updated with 2012-13 data.
    Previous version - Specialist homelessness services 2013‒14 (8.2MB PDF)

Recommended citation

AIHW 2014. Specialist homelessness services 2013–14. Cat. no. HOU 276. Canberra: AIHW.

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