SHOR
SHOR e-Learning
These e-Learning modules accompany the SHOR manual.
They step you through what you need to know about the top five topics listed below. You can also test your knowledge at the end of each module with a short quiz, which will help reinforce the processes.
- PASSWORDS e-Learning module
This module covers: first time users, user roles, passwords, locked out of SHOR and secret questions.
- MOST COMMON CRITICAL ERROR e-Learning module
This module covers: locating and fixing errors, error code C07.004.04 and viewing validation results.
- MANAGING USER ACCOUNTS e-Learning module
This module covers: adding a new or an existing user, changing a user's role, removing a user and resetting a user's password.
- SHS SUMMARY e-Learning module
This module covers: uploading files to SHOR, viewing validation results, understanding file status, viewing and fixing critical errors.
- WITHDRAWING FILES FROM SHIP e-Learning module
This module covers: viewing validation results, understanding a failed status report and withdrawing an extract from SHIP.
SHIP
SHS eNews
- The latest eNews can be found here
- Previous eNews can be found here
SHS concepts and definitions
Sample forms for agencies
Additional resources for agencies that use paper forms