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Information for the homelessness sector

Specialist homelessness services sign

AIHW Hotline

1800 627 191

Since 1 July 2011, homelessness data for the new Specialist Homelessness Services (SHS) collection has been submitted through a secure Australian Institute of Health and Welfare (AIHW) website called Specialist Homelessness Online Reporting (SHOR). This website accepts and processes all homelessness data from agencies that collect data using one of a variety of methods, including the Specialist Homelessness Information Platform (SHIP), other agency client management systems and paper forms. SHOR performs a number of validation checks on submitted data, which will help improve the quality of reporting for the new collection.

Latest news

10 April 2014

SHS collection eNews 10 April 2014 (160KB PDF)

  • SHOR is now ready to accept data extracts for March.
  • Statistical summaries for July to December 2013 are now available on SHOR.
  • Detailed information about the new SHIP features is available at http://www.aihw.gov.au/ship-manuals/ (under ‘User manuals’).

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