Government-funded specialist
homelessness services
SAAP National Data Collection
annual report
2010–11

Tasmania

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ISSN 1445-498X
ISBN 978-1-74249-245-2
Suggested citation
Australian Institute of Health and Welfare 2011. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: Tasmania. Cat. no. HOU 257. Canberra: AIHW.
Australian Institute of Health and Welfare
Board Chair
Dr Andrew Refshauge
Director
David Kalisch
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Published by the Australian Institute of Health and Welfare
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Contents
Summary
1	How many people were supported?
2	Who was supported?
3	Why do people seek support?
4	For how long were people supported?
5	Were support needs met?
6	What happened after support?
7	Changes over time
Appendix—Tas additional tables
References
List of tables
List of figures

Summary
This publication is one of eight state and territory supplements that accompany the 2010–11 annual report on the use of government-funded specialist homelessness services in Australia (AIHW 2011a). Information to aid readers in interpreting the data is presented in the national report and appendixes (AIHW 2011i).
In line with the national picture, Tasmanian service users:
•	were mostly female
•	were often relatively young
•	were mostly non-Indigenous, however, Aboriginal and Torres Strait Islander people were over-represented relative to their population size
•	commonly sought support because of issues in their interpersonal relationships— such as the breakdown of a relationship with a family member, spouse or partner—or because of accommodation-related issues
•	immediately on exit from support, were most often living in a house or flat; were not employed; and had a government pension or benefit as their main source of income.
Some other points of interest in Tasmania were:
•	the rate of use of specialist homelessness services was higher than the national average
•	there was a higher proportion of male clients than in other jurisdictions
•	seeking support because of accommodation-related issues was relatively high compared with nationally
•	the length of support was longer than the national average
•	the length of accommodation was shorter than the national average.
1	How many people were supported?
In 2010–11, an estimated 6,800 Tasmanians received support from a government-funded specialist homelessness agency. Of these, 4,300 (62%) were clients and 2,600 (38%) were children accompanying clients (Figure 1.1).
Figure 1.1: Clients and accompanying children, by state and territory, 2010–11
Vertical bar chart showing, for clients and accompanying children, on the y-axis per cent and on the x-axis state/territory.
Sources: tables A3, A4 and A5; AIHW 2011b, c, d, e, f, g, h, i: tables A3, A4 and A5.
This was equivalent to 1 in 74 people in Tasmania using services—a higher rate of use than the national figure of 1 in 97 people (Table 1.1).
Table 1.1: Rate of service use, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Ratio	1:111	1:81	1:112	1:117	1:70	1:74	1:101	1:36	1:97	
Sources: Table A3; AIHW 2011b, c, d, e, f, g, h, i:Table A3.
Most clients and accompanying children had one period of support within the year 
(tables A3, A4 and A5).
The majority of services delivered in Tasmania were non-accommodation related support services (57%) (Figure 1.2). The remaining 43% of support periods included a period of specialist homelessness accommodation.
Figure 1.2: Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for with and without accommodation, on the y-axis per cent and on the x-axis state/territory.
Sources: Table A4; AIHW 2011b, c, d, e, f, g, h, i:Table A4.
2	Who was supported?
Service users in Tasmania were:
•	mostly female—54% of all service users and 56% of clients (Table 2.1). This was lower than that reported nationally. Tasmania had the highest proportion of male clients of all jurisdictions
•	relatively young—the average (mean) age of service users was 22 years overall, 31 years for clients, and 6 years for accompanying children (Table 2.2); and the highest rate of use of services was by 15–19 year-olds—an equivalent of 1 in 33 Tasmanians aged 15–19 used services (derived from Table A7)
•	mostly non-Indigenous (88%) (Figure 2.1). Aboriginal or Torres Strait Islander people were, however, over-represented relative to their population size—12% of Tasmanian service users identified as Indigenous compared with 4% of Tasmanians (Figure 2.1; 
ABS 2009)
•	mostly Australian-born (95%) (Table 2.4). The next most common countries of birth were New Zealand and Sudan (Table A15). 
Figure 2.1: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for Aboriginal and Torres Strait Islander people and  Non-indigenous, on the y-axis per cent and on the x-axis state/territory.
Source: Table 2.3.
Table 2.1: Sex, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Male	40.9	34.1	43.8	36.4	33.3	44.1	41.7	25.1	37.8	
Female	59.1	65.9	56.2	63.6	66.7	55.9	58.3	74.9	62.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Male	50.5	50.6	49.9	49.8	49.8	49.4	51.6	48.9	50.2	
Female	49.5	49.4	50.1	50.2	50.2	50.6	48.4	51.1	49.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Male	44.0	40.6	46.1	41.9	40.7	46.1	45.8	35.7	42.5	
Female	56.0	59.4	53.9	58.1	59.3	53.9	54.2	64.3	57.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.

Table 2.2: Mean and median age, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Mean	32.5	33.5	32.6	33.5	31.9	31.2	30.7	32.6	32.8	
Median	31	32	31	32	30	29	28	31	31	
Accompanying children	
Mean	6.4	6.7	6.4	6.0	6.5	6.2	6.0	6.1	6.5	
Median	5	6	6	5	6	5	5	5	6	
Total	
Mean	24.0	23.0	22.7	22.4	20.5	21.8	20.4	20.8	22.7	
Median	21	20	20	20	17	19	18	17	20	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.
Table 2.3: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Aboriginal and Torres Strait Islander people	18.2	7.9	24.7	30.1	21.3	10.8	14.1	66.9	18.6	
Non-Indigenous	81.8	92.1	75.3	69.9	78.7	89.2	85.9	33.1	81.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Aboriginal and Torres Strait Islander people	28.2	9.3	34.2	40.6	24.7	14.3	19.2	76.3	25.5	
Non-Indigenous	71.8	90.7	65.8	59.4	75.3	85.7	80.8	23.7	74.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Aboriginal and Torres Strait Islander people	21.5	8.4	28.3	34.4	22.8	12.1	16.3	71.0	21.2	
Non-Indigenous	78.5	91.6	71.7	65.6	77.2	87.9	83.7	29.0	78.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A12, A13, A14; AIHW 2011b, c, d, e, f, g, h, i: tables A12, A13, A14.

Table 2.4: Country of birth, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Australian-born	83.0	81.7	86.5	78.0	88.4	93.2	79.8	94.1	83.8	
Born overseas	17.0	18.3	13.5	22.0	11.6	6.8	20.2	5.9	16.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Australian-born	95.0	94.2	94.9	87.9	95.8	97.6	91.2	97.7	94.3	
Born overseas	5.0	5.8	5.1	12.1	4.2	2.4	8.8	2.3	5.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Australian-born	87.0	86.4	89.7	82.0	91.7	94.9	84.6	95.7	87.7	
Born overseas	13.0	13.6	10.3	18.0	8.3	5.1	15.4	4.3	12.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A15, A16, A17; AIHW 2011b, c, d, e, f, g, h, i: tables A15, A16, A17.
3	Why do people seek support?
The most common reasons why people sought support in Tasmania were:
•	interpersonal relationships issues (43% of support periods)—such as the breakdown of a relationship with a family member, spouse or partner (19%) or domestic or family violence (9%) (Figure 3.1 and Table A19). When compared with the other jurisdictions, seeking support because of relationship or family breakdown was relatively high in Tasmania and seeking support because of domestic or family violence was relatively low (AIHW 2011b, c, d, e, f, g, h, i)
•	accommodation-related issues (27%)—such as the persons previous accommodation being unavailable (12%) or being evicted (10%) (Figure 3.1 and Table A19). Seeking support primarily because of accommodation-related issues was the highest nationally (AIHW 2011b, c, d, e, f, g, h, i).
Figure 3.1: Main reason for seeking assistance (broad groups), 2010–11 (per cent)
Pie chart showing main reason for seeking assistance (broad groups), 2010–11 (per cent).
Source: Table 3.1.
Table 3.1: Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11 (per cent support periods)
	NSW	Vic	Qld	WA(a)	SA	Tas	ACT(b)	NT(c)	Australia	
Interpersonal relationships	40.9	42.6	31.3	46.7	53.5	42.6	46.1	55.5	42.0	
Financial	19.2	19.9	25.3	14.4	6.3	10.4	7.3	6.5	18.2	
Accommodation	15.1	22.6	23.0	12.6	22.2	26.7	17.9	15.5	19.7	
Health	11.1	5.0	6.6	6.5	4.2	6.7	9.8	6.1	7.1	
Other	13.7	9.9	13.8	19.9	13.9	13.6	19.0	16.4	13.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
(a)	The data on reasons for seeking assistance in Western Australia may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
(b)	The data on reasons for seeking assistance in the Australian Capital Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, problematic drug, alcohol or substance use and mental health issues in the Australian Capital Territory may be under-reported because of the reporting of reasons such as ‘dual diagnosis’ (in which a person has a co-occurring substance use and mental health disorder) as an ‘other’ reason for seeking assistance.
(c)	The data on reasons for seeking assistance in the Northern Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
Sources: Table A19; AIHW 2011b, c, d, e, f, g, h, i:Table A19.
4	For how long were people supported?
Tasmanian clients were supported for an average (mean) of 75 days (Figure 4.1). For clients who were accommodated, the average (mean) length of accommodation was 45 days 
(Figure 4.2). The length of support in Tasmania was longer than the national average. The length of accommodation, however, was shorter.
Figure 4.1: Mean and median length of support for clients, by state and territory, 2010–11 (days)
Vertical bar chart showing, for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A21; AIHW 2011b, c, d, e, f, g, h, i:Table A21.
Figure 4.2: Mean and median length of accommodation for clients accommodated for at least 1 day, by state and territory, 2010–11 (days)
Vertical bar chart showing, for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A23; AIHW 2011b, c, d, e, f, g, h, i:Table A23.
5	Were support needs met?
The support needs of Tasmanian service users were generally able to be met:
•	the overall needs of clients were met in 96% of cases (Figure 5.1)
•	the overall needs of accompanying children were met in 99% of cases (Figure 5.2).
Required support remained unmet in 4% of cases for clients and 1% of cases for children accompanying clients. For both clients and accompanying children, specialist services was the broad type of support that most often remained unmet at the completion of support.
Figure 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.1.
Figure 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.2.

Table 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Housing/accommodation	
Met	96.3	92.1	93.5	96.6	84.9	95.1	97.7	96.8	93.4	
Unmet	3.7	7.9	6.5	3.4	15.1	4.9	2.3	3.2	6.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Financial/employment	
Met	97.6	96.5	95.9	96.4	84.9	94.3	98.0	98.9	96.0	
Unmet	2.4	3.5	4.1	3.6	15.1	5.7	2.0	1.1	4.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	99.1	97.5	97.7	98.2	95.3	96.6	99.4	99.5	97.9	
Unmet	0.9	2.5	2.3	1.8	4.7	3.4	0.6	0.5	2.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.2	98.2	98.8	98.7	97.0	98.0	99.4	99.4	98.6	
Unmet	0.8	1.8	1.2	1.3	3.0	2.0	0.6	0.6	1.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	95.4	90.0	92.9	96.2	90.1	79.8	97.6	95.3	93.3	
Unmet	4.6	10.0	7.1	3.8	9.9	20.2	2.4	4.7	6.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	98.9	97.7	98.9	99.5	97.6	98.5	99.7	99.6	98.8	
Unmet	1.1	2.3	1.1	0.5	2.4	1.5	0.3	0.4	1.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.2	96.3	96.9	98.0	92.4	96.2	98.8	98.9	97.0	
Unmet	1.8	3.7	3.1	2.0	7.6	3.8	1.2	1.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A27; AIHW 2011b, c, d, e, f, g, h, i:Table A27.

Table 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Accommodation	
Met	96.9	98.5	99.1	98.3	79.8	97.3	99.6	98.9	95.8	
Unmet	3.1	1.5	0.9	1.7	20.2	2.7	0.4	1.1	4.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
School liaison/child care	
Met	98.1	95.3	97.0	92.1	97.1	98.2	96.9	100.0	96.9	
Unmet	1.9	4.7	3.0	7.9	2.9	1.8	3.1	—	3.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	98.8	93.4	96.3	91.9	97.7	96.5	98.5	98.9	97.4	
Unmet	1.2	6.6	3.7	8.1	2.3	3.5	1.5	1.1	2.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.3	99.0	98.8	98.3	99.4	99.3	99.6	100.0	99.1	
Unmet	0.7	1.0	1.2	1.7	0.6	0.7	0.4	—	0.9	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	97.3	95.3	93.7	97.8	97.9	94.5	98.3	99.9	97.0	
Unmet	2.7	4.7	6.3	2.2	2.1	5.5	1.7	0.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	99.3	98.9	98.9	99.5	99.0	99.3	99.9	99.9	99.3	
Unmet	0.7	1.1	1.1	0.5	1.0	0.7	0.1	0.1	0.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.7	98.2	98.3	98.1	94.8	98.5	99.3	99.7	98.2	
Unmet	1.3	1.8	1.7	1.9	5.2	1.5	0.7	0.3	1.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A30; AIHW 2011b, c, d, e, f, g, h, i:Table A30.

6	What happened after support?
Generally, client circumstances had improved by the completion of a period of support, particularly for those who specifically required assistance with income, employment and housing; and for those supported for longer periods (tables 6.1–6.4 and A32–A41).
Immediately following support, most clients: were unemployed or not in the labour force (91%); were receiving a government pension or benefit as their main source of income (89%); and were living in a house or other dwelling (91%) with some form of tenure (81%) 
(tables 6.1–6.4).
Compared with the national averages, immediately after support Tasmanian clients reported:
•	a relatively high level of government payment as their main source of income 
(Figure 6.1)
•	a relatively low level of income from other sources, such as from wages or salary 
(Figure 6.1)
•	a relatively high level not in the labour force (Figure 6.2)
•	a relatively high level renting privately (Figure 6.3).
Figure 6.1: Main source of income immediately after a support period, by state and territory, 
2010–11 (per cent)
Vertical bar chart showing, for no income, government payments and other, on the y-axis per cent and on the x-axis state/territory.
Source: Table 6.1.
Figure 6.2: Employment status immediately after a support period, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for employed full/part time, unemployed (looking for work) and not in labour force, on the y-axis per cent and on the x-axis state/territory.
Source: Table 6.2.
Figure 6.3: Selected types of tenure immediately after a support period, by state and territory, 
2010–11 (per cent)
Vertical bar chart showing, for private rental and public/community housing rental, on the y-axis per cent and on the x-axis state/territory.
Source: Table A37; AIHW 2011b, c, d, e, f, g, h, i:Table A37

Table 6.1: Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
No income	9.4	6.8	9.6	7.1	7.0	8.3	10.2	6.4	8.0	
Government payments	82.1	84.9	84.8	83.0	82.2	88.1	80.7	85.8	83.9	
Other	8.5	8.2	5.5	9.9	10.8	3.6	9.1	7.9	8.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
No income	6.9	5.2	7.3	4.5	4.5	6.2	4.5	5.5	5.9	
Government payments	83.4	86.6	86.4	85.2	84.3	89.4	84.6	85.6	85.5	
Other	9.7	8.3	6.3	10.2	11.2	4.4	11.0	8.8	8.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A32; AIHW 2011b, c, d, e, f, g, h, i:Table A32.
Table 6.2: Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Employed full/part time	9.7	9.6	7.6	10.2	10.6	7.4	14.9	10.0	9.4	
Unemployed (looking for work)	19.2	32.6	28.8	26.5	22.6	21.6	19.0	14.1	26.5	
Not in labour force	71.1	57.8	63.7	63.3	66.8	71.0	66.0	75.9	64.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
	After	
Employed full/part time	12.3	10.2	9.4	12.5	12.3	8.6	19.6	11.5	11.0	
Unemployed (looking for work)	18.7	33.0	27.4	25.1	22.5	20.7	15.6	13.0	26.2	
Not in labour force	69.0	56.8	63.1	62.4	65.1	70.7	64.7	75.6	62.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A34; AIHW 2011b, c, d, e, f, g, h, i:Table A34.

Table 6.3: Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Improvised dwelling/sleeping rough	12.2	11.3	13.2	10.5	8.7	11.7	13.9	11.9	11.6	
House/dwelling	81.8	85.6	82.7	86.7	86.3	83.5	75.3	84.7	84.2	
Institutional setting	6.0	3.1	4.1	2.8	5.0	4.8	10.8	3.4	4.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
Improvised dwelling/sleeping rough	7.9	6.9	5.9	6.0	2.0	4.7	1.9	4.7	6.3	
House/dwelling	86.5	90.9	91.6	90.8	95.1	90.7	92.7	91.4	90.4	
Institutional setting	5.6	2.2	2.5	3.2	2.8	4.7	5.4	3.9	3.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A36; AIHW 2011b, c, d, e, f, g, h, i:Table A36.
Table 6.4: Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
SAAP/CAP funded accommodation	12.8	9.1	13.4	7.0	10.2	11.5	18.4	5.0	10.7	
No tenure	18.2	17.0	17.6	13.9	15.2	15.4	24.4	14.9	17.0	
Tenure	69.0	73.9	69.0	79.1	74.6	73.1	57.2	80.1	72.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
SAAP/CAP funded accommodation	12.7	14.1	16.6	7.5	15.0	11.0	22.9	7.4	13.6	
No tenure	12.6	11.6	8.5	9.9	4.9	7.5	6.6	7.0	10.4	
Tenure	74.8	74.3	74.9	82.6	80.0	81.5	70.5	85.7	76.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Notes
1.	Although the SAAP Agreement and Crisis Accommodation Program have ceased, for continuity in reporting data from the SAAP NDC the terminology and labels of data produced under that agreement have been retained. ‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
2.	Accommodation estimates are affected by the model of homelessness service delivery used in each jurisdiction. See AIHW 2011a:Box 1.1.
Sources: Table A37; AIHW 2011b, c, d, e, f, g, h, i:Table A37.
7	Changes over time
Between 2006–07 and 2010–11 there has been:
•	a decrease in both the periods of support and the number of people—periods of support from 9,600 to 9,400; and people from 7,000 to 6,800 (Table A3)
•	a small decrease in the rate of use of specialist homelessness services—from 1 in 70 Tasmanians to 1 in 74 (Table A3)
•	an increase in the need for housing or accommodation-related support—from 70% to 82% of closed support periods (Table A25)
•	an increase in the need for advocacy or liaison on behalf of the client to ensure he or she has proper representation and access to services—from 36% to 47% of closed support periods (Table A25).

Appendix—Tas additional tables
Table A1: Funding to agencies, by reporting period, 2006–07 to 2010–11
Reporting period	Funded 
agencies
(number)	Agreement
funding
($’000)	Additional
state/territory
funding
($’000)	Total 
allocation
($’000)	Mean
funding per
agency
($’000)	
2006–07	35	13,698	271	13,969	399	
2007–08	38	13,434	1,498	14,932	393	
2008–09	37	13,730	1,484	15,214	411	
2009–10	36	15,539	—	15,539	432	
2010–11	37	17,399	—	17,399	470	
Notes
1.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
2.	Not all funded agencies are required to participate in data collection (see Table A2).
3.	Funding to agencies excludes funds not allocated directly to agencies, such as funds allocated for administration and training.
4.	‘Agreement funding’ refers to funding provided jointly by the Australian Government and the state and territory governments under the following agreements: from 1 July 2006 to 31 December 2008, ‘agreement funding’ refers to funding provided under the SAAP V Agreement; from 1 January 2009 to 30 June 2009, from 1 July 2009 to 30 June 2010 and from 1 July 2010 to 30 June 2011, ‘agreement funding’ refers to funding provided under the NAHA.
5.	‘Additional state/territory funding’ refers to funding provided by the states and territories over and above the amounts determined in the above agreements.
6.	Agencies may also receive funding from other sources. This is not included.
7.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Source: Administrative Data Collection.
Table A2: Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Reporting period	Participating
agencies(a)
(number)	Agency
participation
rate(b) (%)	Records
returned
(number)	Records
returned with
consent
(%)	Records
returned with
valid consent(c)
(%)	
2006–07	34	100.0	6,759	81.5	78.1	
2007–08	36	100.0	6,710	78.0	74.5	
2008–09	36	100.0	7,014	80.9	78.0	
2009–10	35	100.0	6,155	89.7	87.2	
2010–11	33	93.9	5,639	91.2	88.9	
(a)	‘Participating agencies’ refers to the number of agencies that should have been participating in the reference period. Refer to AIHW 2011i:Appendix 5. Not all funded agencies are required to participate in the Client Collection (see Table A1). Consequently, some funded agencies are not included in this table.
(b)	‘Agency participation rate’ = the number of participating agencies which returned data during the reference period ÷ the total number of participating agencies x 100.
(c)	‘Valid consent’ here refers to records with a valid statistical linkage key (refer to AIHW 2011i:Appendix 5).
Notes
1.	Table based on records returned from participating agencies during the reference period.
2.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Sources: Administrative Data and Client Collections.

Table A3: Total support for clients and accompanying children, by reporting period, 2006–07 to 
2010–11 (number)
Reporting period	Periods of
support	People 
supported (service users)	Service users 
per 10,000 population	Rate of 
service use	Average number of periods of support	
2006–07	9,600	7,000	143	1:70	1.37	
2007–08	9,600	7,000	143	1:70	1.36	
2008–09	10,100	7,200	145	1:69	1.40	
2009–10	9,100	6,700	134	1:75	1.35	
2010–11	9,400	6,800	134	1:74	1.38	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	‘Per 10,000 population’ shows how many people out of every 10,000 in the population used government-funded specialist homelessness services. The rate is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Period of support figures have been weighted to adjust for agency non-participation.
5.	Person figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.
Table A4: Support periods and clients, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Support periods (number)	6,800	6,700	7,000	6,200	6,000	
With accommodation (per cent)	42.7	39.2	38.2	44.2	42.9	
Without accommodation (per cent)	57.3	60.8	61.8	55.8	57.1	
Daily average support periods (number)	1,200	1,300	1,400	1,200	1,200	
Nightly average support periods with accommodation (number)	200	300	300	300	300	
Clients (number)	4,700	4,700	4,800	4,500	4,300	
Per 10,000 population aged 10+ years(a) (number)	110	108	110	100	95	
Clients with only one period of support (per cent)	76.3	78.7	77.4	77.2	77.1	
Mean number of support periods per client	1.44	1.43	1.45	1.39	1.41	
(a)	‘Per 10,000 population aged 10+ years’ shows how many people out of every 10,000 aged 10 years and over in the population became a client. The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 support periods and clients; 100 nightly support periods with accommodation in 2006–07, <50 in 2007–08, 50 in 2008–09, 100 in 2009–10, <50 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Support period figures have been weighted to adjust for agency non-participation.
4.	Client figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.

Table A5: Accompanying child support periods and accompanying children, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Accompanying child support periods (number)	2,800	2,900	3,100	2,900	3,400	
With accommodation(a) (per cent)	44.6	40.4	39.9	42.7	40.5	
Without accommodation (per cent)	55.4	59.6	60.1	57.3	59.5	
Daily average accompanying child support periods (number)	600	700	900	800	900	
Nightly average accompanying child support periods with accommodation (number)	200	200	200	200	200	
Accompanying children (number)	2,300	2,400	2,400	2,300	2,600	
Per 10,000 population aged 0–17 years(b) (number)	195	200	201	192	216	
Accompanying children with only one period of support 
(per cent)	85.2	84.7	82.3	83.6	81.6	
Mean number of accompanying child support periods per accompanying child	1.23	1.22	1.31	1.29	1.34	
(a)	Dates of support and accommodation are not collected for accompanying children. For the purposes of calculating the number of accompanying child support periods with and without a period of accommodation, accompanying children are assumed to be accommodated if their parent or guardian was accommodated.
(b)	‘Per 10,000 population aged 0–17 years’ shows how many people out of every 10,000 aged 17 years and under in the population accompanied a client. The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under  in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 accompanying child support periods and children; <50 nightly accompanying child support periods with accommodation in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Accompanying child support period figures have been weighted to adjust for agency non-participation.
4.	Accompanying children figures have been weighted to adjust for agency non-participation and client non-consent. 
Sources: Client Collection; ABS 2011.

Table A6: Service users: age by sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	18.0	18.7	39.0	34.7	36.7	2,500	
15–19 years	6.0	9.4	13.1	17.4	15.4	1,000	
20–24 years	3.5	6.1	7.6	11.4	9.6	700	
25–29 years	3.2	4.7	7.0	8.8	7.9	500	
30–34 years	3.5	4.0	7.7	7.5	7.6	500	
35–39 years	3.6	3.4	7.8	6.3	7.0	500	
40–44 years	2.9	2.6	6.2	4.9	5.5	400	
45–49 years	2.1	2.0	4.6	3.8	4.1	300	
50–54 years	1.4	1.4	3.1	2.5	2.8	200	
55–59 years	0.8	0.5	1.6	0.9	1.2	100	
60–64 years	0.5	0.5	1.2	0.9	1.0	100	
65 years and over	0.6	0.6	1.3	1.1	1.2	100	
Total	46.1	53.9	100.0	100.0	100.0	. .	
Total (number)	3,100	3,700	3,100	3,700	. .	6,800	
Mean age (years)	. .	. .	22.1	21.6	. .	21.8	
Median age (years)	. .	. .	19	19	. .	19	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A7: Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Reporting period	Under 15
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	220	248	210	175	56	11	138	23.5	21	
2007–08	236	234	191	179	57	11	139	23.3	21	
2008–09	236	226	176	177	55	15	137	23.4	21	
2009–10	222	236	162	162	57	13	129	23.6	21	
2010–11	244	228	145	148	48	11	126	22.1	19	
Female	
2006–07	243	413	284	165	46	8	147	22.2	20	
2007–08	253	399	260	165	48	9	146	22.3	19	
2008–09	256	397	314	182	46	9	153	22.5	20	
2009–10	243	357	272	162	42	10	139	22.1	20	
2010–11	269	376	271	158	42	9	143	21.6	19	
Total	
2006–07	231	328	247	170	51	10	143	22.8	20	
2007–08	245	314	225	172	52	9	143	22.8	20	
2008–09	246	309	244	180	51	12	145	23.0	20	
2009–10	232	295	216	162	49	11	134	22.8	20	
2010–11	256	300	206	153	45	10	134	21.8	19	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A8: Clients: age by sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	0.8	1.7	1.8	3.0	2.5	100	
15–19 years	7.8	12.8	17.8	22.9	20.7	900	
20–24 years	5.6	9.8	12.7	17.5	15.4	700	
25–29 years	5.1	7.6	11.7	13.6	12.7	500	
30–34 years	5.7	6.4	12.9	11.5	12.1	500	
35–39 years	5.8	5.4	13.1	9.7	11.2	500	
40–44 years	4.6	4.2	10.4	7.5	8.8	400	
45–49 years	3.4	3.3	7.6	5.9	6.6	300	
50–54 years	2.3	2.2	5.2	3.9	4.5	200	
55–59 years	1.2	0.8	2.7	1.4	2.0	100	
60–64 years	0.9	0.8	2.0	1.5	1.7	100	
65 years and over	1.0	0.9	2.2	1.7	1.9	100	
Total	44.1	55.9	100.0	100.0	100.0	. .	
Total (number)	1,900	2,400	1,900	2,400	. .	4,300	
Mean age (years)	. .	. .	33.0	29.7	. .	31.2	
Median age (years)	. .	. .	32	27	. .	29	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Clients aged 0–17 years: 600 (200 males, 400 females).
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A9: Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
Reporting period	Clients aged 10+ years	All clients	
	10–14
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	17	193	210	175	56	11	104	32.6	31	
2007–08	20	196	191	179	57	11	103	32.7	32	
2008–09	22	188	176	177	55	15	101	33.0	32	
2009–10	22	192	162	162	57	13	95	33.0	32	
2010–11	9	185	145	148	48	11	86	33.0	32	
Female	
2006–07	35	372	284	165	46	8	115	29.5	26	
2007–08	51	344	260	165	48	9	112	29.7	27	
2008–09	43	344	314	182	46	9	119	29.7	27	
2009–10	23	314	272	162	42	10	105	29.8	27	
2010–11	25	321	271	158	42	9	104	29.7	27	
Total	
2006–07	26	280	247	170	51	10	110	31.0	29	
2007–08	35	268	225	172	52	9	108	31.1	29	
2008–09	32	263	244	180	51	12	110	31.2	29	
2009–10	22	251	216	162	49	11	100	31.3	29	
2010–11	17	251	206	153	45	10	95	31.2	29	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A10: Accompanying children: age, by sex, 2010–11 (per cent)
Age	Percentage of
all accompanying children	Percentage of
sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
0–4 years	23.8	21.4	48.2	42.2	45.2	1,200	
5–9 years	13.0	13.7	26.4	27.1	26.8	700	
10–14 years	9.6	11.9	19.3	23.5	21.4	600	
15–17 years	3.0	3.6	6.1	7.1	6.6	200	
Total	49.4	50.6	100.0	100.0	100.0	. .	
Total (number)	1,300	1,300	1,300	1,300	. .	2,600	
Mean age (years)	. .	. .	5.9	6.6	. .	6.2	
Median age (years)	. .	. .	5	6	. .	5	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A11: Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 2010–11
Reporting period	0–4
years	5–9
years	10–14
years	15–17
years	Total	Mean age
(years)	Median age
(years)	
2006–07	349	192	136	78	195	6.2	5	
2007–08	339	206	144	76	200	6.2	5	
2008–09	341	194	152	75	201	6.2	5	
2009–10	328	190	132	73	192	6.0	5	
2010–11	345	223	166	81	216	6.2	5	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A12: Service users: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	13.2	11.0	11.3	11.2	10.8	
Non-Indigenous	86.8	89.0	88.7	88.8	89.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	3,100	3,100	3,100	3,000	3,000	
Female	
Aboriginal and Torres Strait Islander people	12.4	12.9	12.9	14.3	13.2	
Non-Indigenous	87.6	87.1	87.1	85.7	86.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	3,400	3,400	3,600	3,300	3,400	
Total	
Aboriginal and Torres Strait Islander people	12.7	12.0	12.2	12.8	12.1	
Non-Indigenous	87.3	88.0	87.8	87.2	87.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	6,500	6,500	6,700	6,300	6,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 500 in 2006–07; 500 in 2007–08; 500 in 2008–09; 400 in 2009–10; 400 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A13: Clients: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	10.4	8.4	10.2	9.1	9.8	
Non-Indigenous	89.6	91.6	89.8	90.9	90.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,000	2,100	2,000	2,000	1,800	
Female	
Aboriginal and Torres Strait Islander people	10.8	12.1	12.0	12.1	11.6	
Non-Indigenous	89.2	87.9	88.0	87.9	88.4	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,400	2,300	2,500	2,300	2,200	
Total	
Aboriginal and Torres Strait Islander people	10.6	10.4	11.2	10.7	10.8	
Non-Indigenous	89.4	89.6	88.8	89.3	89.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	4,400	4,400	4,500	4,200	4,000	
Notes
1.	Number excluded due to errors and omissions (weighted): 300 in 2006–07; 300 in 2007–08; 300 in 2008–09; 200 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A14: Accompanying children: Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Aboriginal and Torres Strait Islander people	17.3	15.3	14.3	17.1	14.3	
Non-Indigenous	82.7	84.7	85.7	82.9	85.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,100	2,200	2,200	2,100	2,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A15: Service users: 5 most common countries of birth in 2010–11, by reporting period, 
2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(a)	2008–09	2009–10(b)	2010–11	
Australia (including external territories)	93.7	93.8	93.4	95.1	94.9	
New Zealand	0.8	0.6	0.7	0.6	0.5	
Sudan	1.3	1.2	1.3	0.7	0.5	
Ethiopia	0.1	0.2	0.4	0.3	0.5	
England	0.4	0.5	0.4	0.3	0.4	
Other	3.7	3.7	3.7	97.0	3.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	6,700	6,700	6,900	6,500	6,600	
(a)	In 2006–07 and 2007–08 the 5 most common countries of birth were Australia, Sudan, New Zealand, Sierra Leone and England (with varying orders of precedence).
(b)	In 2009–10, the 5 most common countries of birth were Australia, Sudan, New Zealand, ‘United Kingdom (not further defined)’ and England.
Notes
1.	Number excluded due to errors and omissions (weighted): 300 in 2006–07; 400 in 2007–08; 300 in 2008–09; 200 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A16: Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(b)	2008–09(c)	2009–10	2010–11	
Australia (including external territories)	92.4	92.5	92.1	93.3	93.2	
New Zealand	1.1	0.8	0.9	0.9	0.8	
Sudan	1.3	1.3	1.2	0.9	0.7	
United Kingdom (not further defined)	0.2	0.2	0.3	0.5	0.5	
England	0.6	0.7	0.6	0.5	0.5	
Other	4.4	4.6	4.9	3.9	4.3	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	4,500	4,500	4,700	4,400	4,200	
(a)	In 2006–07 the 5 most common countries of birth were Australia, Sudan, New Zealand, Sierra Leone and England.
(b)	In 2007–08 the 5 most common countries of birth were Australia, Sudan, New Zealand, England and Burundi.
(c)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, New Zealand, Ethiopia and England.
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07; 200 2007–08; 200 in 2008–09; 100 in 2009–10; 100 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A17: Accompanying children: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(b)	2008–09(c)	2009–10(d)	2010–11	
Australia (including external territories)	96.4	96.4	96.3	98.8	97.6	
Ethiopia	—	—	0.1	0.1	0.5	
Sudan	1.1	1.2	1.5	0.1	0.3	
Indonesia	0.1	—	—	—	0.3	
Congo	—	—	0.2	—	0.2	
Other	2.3	2.5	1.9	1.1	1.0	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,200	2,200	2,200	2,200	2,400	
(a)	In 2006–07 the 5 most common countries of birth were Australia, Sudan, Sierra Leone, Philippines and China.
(b)	In 2007–08 the 5 most common countries of birth were Australia, Sudan, Egypt, Sierra Leone and Burundi.
(c)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, India, Sierra Leone and Egypt.
(d)	In 2009–10 the 5 most common countries of birth were Australia, Egypt, South Africa, Malaysia and New Zealand.
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A18: Support periods: client group, by reporting period, 2006–07 to 2010–11 (per cent)
Client group	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	14.2	14.3	13.7	13.6	12.9	
Male alone, 25+	27.5	28.0	25.9	27.2	24.5	
Female alone, under 25	15.0	14.2	14.8	12.8	14.1	
Female alone, 25+	11.5	11.6	12.3	11.2	11.0	
Couple no children	5.8	4.4	4.4	4.9	4.7	
Couple with children	3.9	4.1	4.9	5.9	5.4	
Male with children	2.4	2.6	2.6	2.6	2.6	
Female with children	19.5	20.0	20.7	21.0	23.6	
Other	0.3	0.7	0.6	0.8	1.1	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	6,700	6,600	6,900	6,100	5,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A19: Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11 (per cent)
Main reason for seeking assistance	2006–07	2007–08	2008–09	2009–10	2010–11	
Interpersonal relationships	42.1	42.6	44.3	40.2	42.6	
Time out from family/other situation	5.4	5.1	6.3	6.8	8.1	
Relationship/family breakdown	19.3	19.4	19.9	18.8	19.2	
Interpersonal conflict	5.0	4.8	4.6	4.6	5.1	
Sexual abuse	1.8	2.1	3.6	0.6	0.3	
Domestic/family violence	8.9	9.8	8.5	8.2	8.7	
Physical/emotional abuse	1.7	1.3	1.4	1.1	1.2	
Financial	12.1	11.5	9.9	10.2	10.4	
Gambling	0.3	0.2	0.3	0.1	0.1	
Budgeting problems	2.9	3.4	3.4	3.0	3.2	
Rent too high	1.5	1.2	1.4	1.5	1.5	
Other financial difficulty	7.3	6.6	4.8	5.5	5.5	
Accommodation	24.5	25.6	26.9	29.6	26.7	
Overcrowding issues	3.7	3.4	3.6	4.0	3.1	
Eviction/asked to leave	10.5	9.0	10.1	12.3	9.8	
Emergency accommodation ended	1.6	1.7	2.1	2.0	1.7	
Previous accommodation ended	8.7	11.6	11.1	11.2	12.0	
Health	6.9	6.6	6.0	6.4	6.7	
Mental health issues	2.6	1.8	2.1	2.3	2.4	
Problematic drug/alcohol/substance use	2.7	3.5	2.6	2.8	2.6	
Psychiatric illness	0.5	0.3	0.2	0.4	0.9	
Other health issues	1.1	1.0	1.1	1.0	0.8	
Other reasons	14.5	13.6	12.9	13.6	13.6	
Gay/lesbian/transgender issues	—	0.1	—	—	—	
Recently left institution	2.0	2.0	2.6	1.9	2.4	
Recent arrival to area with no means of support	4.4	4.0	3.9	4.5	3.7	
Itinerant	4.6	4.2	3.6	3.9	3.8	
Other	3.4	3.3	2.8	3.4	3.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	6,600	6,600	6,900	6,100	5,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07; 200 in 2007–08; 200 in 2008–09; 100 in 2009–10; 100 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A20: Support periods: main reason for seeking assistance, by client group, 2010–11 (per cent)
Main reason for 
seeking assistance	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Interpersonal relationships	49.4	26.1	62.4	44.4	22.0	17.3	36.7	54.3	19.8	
Time out from family/
other situation	20.2	4.4	12.4	5.3	8.6	5.3	1.6	4.8	10.7	
Relationship/family breakdown	23.1	14.6	34.7	18.2	6.8	5.1	27.9	17.6	3.6	
Interpersonal conflict	4.1	5.6	7.3	6.9	4.8	5.3	2.4	3.7	—	
Sexual abuse	0.2	—	0.1	0.5	—	—	1.6	0.8	—	
Domestic/family violence	1.5	0.9	6.4	11.5	0.4	1.6	2.4	25.3	3.7	
Physical/emotional abuse	0.5	0.6	1.4	2.0	1.4	—	0.8	2.1	1.8	
Financial	3.8	12.2	4.8	12.4	14.6	18.0	16.0	11.2	19.1	
Gambling	—	0.4	—	—	—	—	—	0.1	—	
Budgeting problems	0.9	4.1	0.7	3.6	5.3	4.4	5.6	4.1	1.8	
Rent too high	0.3	1.2	1.4	1.7	2.1	4.0	1.6	1.9	2.7	
Other financial difficulty	2.6	6.5	2.7	7.1	7.1	9.6	8.8	5.1	14.5	
Accommodation	24.4	23.0	24.4	24.9	41.5	42.8	27.5	27.6	24.5	
Overcrowding issues	1.5	1.2	2.9	1.5	5.5	7.9	3.9	5.5	1.8	
Eviction/asked to leave	9.8	6.7	8.9	9.7	13.8	19.4	9.9	10.6	15.4	
Emergency accommodation ended	3.0	1.9	2.0	1.1	2.1	0.4	—	1.2	—	
Previous accommodation ended	10.2	13.3	10.6	12.5	20.1	15.1	13.6	10.2	7.4	
Health	3.4	15.0	2.6	9.1	4.2	4.0	7.9	2.5	5.4	
Mental health issues	1.8	5.1	1.3	4.0	—	0.8	0.8	0.9	3.7	
Problematic drug/ alcohol/substance use	0.7	7.5	0.4	1.9	1.7	1.2	4.7	0.6	—	
Psychiatric illness	0.5	1.8	0.6	1.9	0.4	0.4	0.7	0.1	—	
Other health issues	0.3	0.6	0.3	1.3	2.1	1.5	1.6	0.9	1.8	
Other reasons	18.9	23.7	5.9	9.2	17.7	17.9	11.9	4.4	31.1	
Gay/lesbian/
transgender issues	—	—	—	0.2	—	—	—	—	—	
Recently left institution	3.8	4.9	0.9	1.8	2.5	1.2	4.1	0.4	—	
Recent arrival to area with no means of support	4.2	5.3	0.6	2.5	6.5	8.7	5.5	1.9	14.2	
Itinerant	7.3	6.9	1.7	2.3	4.5	1.5	0.7	0.7	15.2	
Other	3.6	6.7	2.6	2.4	4.2	6.5	1.6	1.4	1.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	800	1,400	800	600	300	300	200	1,400	100	
Notes
1.	Number excluded due to errors and omissions (weighted): 200.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A21: Closed support periods: length of support, by reporting period, 2006–07 to 2010–11 
(per cent)
Length of support	2006–07	2007–08	2008–09	2009–10	2010–11	
1 week or less	22.7	24.0	25.0	23.4	25.9	
>1 week–1 month	15.1	15.5	16.7	18.4	18.7	
>1–3 months	44.6	38.9	34.5	35.2	32.8	
>3–6 months	10.9	13.3	12.9	13.9	13.7	
>6 months	6.7	8.3	11.0	9.1	9.0	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	5,600	5,500	5,700	5,100	5,100	
Mean length (days)	66	68	81	76	75	
Median length (days)	35	36	37	39	35	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A22: Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean	Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	50	36	50	53	57	30	19	22	19	14	
Male alone, 25+	53	54	58	71	79	31	32	29	32	32	
Female alone, under 25	65	64	71	79	70	32	31	31	37	29	
Female alone, 25+	58	72	86	77	79	35	46	44	51	47	
Couple no children	50	68	76	92	71	39	47	45	56	48	
Couple with children	70	79	87	90	78	54	47	44	48	41	
Male with children	78	74	139	114	96	43	40	62	60	56	
Female with children	79	82	111	92	90	46	44	57	50	50	
Other	65	74	74	99	48	52	47	57	39	16	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A23: Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11 (per cent)
Length of accommodation	2006–07	2007–08	2008–09	2009–10	2010–11	
1 day to 1 week	50.4	45.8	43.9	45.9	45.5	
>1 week–1 month	23.7	25.4	23.6	22.6	24.0	
>1–3 months	18.0	20.0	21.2	18.9	20.3	
>3–6 months	4.1	5.0	5.9	6.0	5.0	
>6 months	3.8	3.8	5.4	6.6	5.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,300	2,100	2,100	2,200	2,100	
Mean length (days)	34	35	45	46	45	
Median length (days)	7	9	11	9	10	
Accommodation starting and ending on the same date (number)	100	100	100	100	100	
Total closed support periods with accommodation (number)	2,400	2,200	2,200	2,300	2,300	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A24: Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean	Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	35	17	32	37	25	7	7	9	9	7	
Male alone, 25+	30	29	39	41	49	6	7	7	6	7	
Female alone, under 25	24	34	30	38	49	9	12	10	15	11	
Female alone, 25+	25	27	49	35	35	7	8	21	8	9	
Couple no children	20	41	28	17	18	6	7	6	6	4	
Couple with children	23	65	65	72	69	9	7	17	8	8	
Male with children	102	85	183	128	83	26	14	73	73	9	
Female with children	56	62	79	74	62	30	26	38	37	31	
Other	14	3	20	138	10	14	4	12	4	6	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Table excludes accommodation that started and ended on the same date.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A25: Closed support periods: type of support required by clients, by reporting period, 
2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Housing/accommodation	69.8	67.9	67.2	78.2	81.9	
SAAP/CAP accommodation(a)	47.1	45.0	44.3	51.3	49.2	
Assistance to obtain/maintain short-term accommodation	14.6	12.9	12.2	14.7	13.9	
Assistance to obtain/maintain medium-term accommodation	7.7	10.1	11.8	17.2	15.1	
Assistance to obtain/maintain independent housing	32.7	30.8	27.0	31.3	40.2	
Financial/employment	37.9	34.6	35.0	41.5	43.2	
Assistance to obtain/maintain government allowance	5.9	6.1	6.4	5.1	6.6	
Employment and training assistance	3.2	2.8	3.4	3.7	3.3	
Financial assistance/material aid	31.1	27.2	27.8	34.5	35.9	
Financial counselling and support	8.7	8.0	8.0	9.3	11.2	
Personal support	64.4	63.4	62.6	60.7	60.5	
Incest/sexual assault	12.1	13.4	13.3	2.1	0.6	
Domestic/family violence	7.9	7.6	6.8	6.1	7.3	
Family/relationship	12.8	10.3	11.1	11.2	10.9	
Emotional support	54.5	50.6	49.2	57.3	58.7	
Assistance with problem gambling	0.4	0.4	0.5	0.2	0.3	
General support/advocacy	79.1	74.5	72.9	87.1	89.9	
Living skills/personal development	14.9	16.1	17.8	23.9	29.3	
Assistance with legal issues/court support	5.0	4.7	4.6	4.4	5.1	
Advice/information	74.2	67.4	63.2	76.0	78.9	
Retrieval/storage/removal of belongings	7.9	7.9	7.1	6.6	8.5	
Advocacy/liaison on behalf of client	36.3	33.3	33.5	43.7	47.3	
Specialist services	14.9	15.3	14.5	14.7	14.1	
Psychological services	2.3	2.8	3.1	3.8	4.3	
Specialist counselling services	5.2	5.8	5.3	4.9	4.4	
Psychiatric services	1.4	1.4	1.2	1.7	1.4	
Pregnancy support	1.2	0.7	1.1	0.8	0.7	
Family planning support	0.7	0.5	0.8	0.5	0.5	
Drug/alcohol support or intervention	3.9	3.3	3.8	4.1	3.6	
Physical disability services	0.1	0.3	0.3	0.3	0.1	
Intellectual disability services	0.3	0.4	0.3	0.3	0.4	
Culturally specific services	0.8	0.8	0.7	0.9	0.5	
Interpreter services	0.3	0.4	0.4	0.3	0.2	
Assistance with immigration services	0.3	0.3	0.2	0.3	0.3	
Health/medical services	5.0	4.7	4.3	6.5	6.2	
Basic support/other n.e.s.	46.5	46.8	46.0	55.6	56.6	
Meals	26.8	28.7	27.7	28.1	29.7	
Laundry/shower facilities	23.3	25.6	24.3	26.3	29.8	
Recreation	10.1	10.4	11.2	13.1	16.4	
Transport	25.1	24.0	22.2	26.1	31.9	
Other	9.6	9.3	9.0	18.3	16.7	
No needs recorded	0.2	0.8	0.8	—	0.1	
Total (number)	5,500	5,400	5,600	5,100	5,000	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 100 in 2006–07; 100 in 2007–08; <50 in 2008–09; 100 in 2009–10; 100 in 2010–11.
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100.
3.	A client may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A26: Closed support periods: type of support required by clients, by client group, 2010–11 
(per cent)
Type of support	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Housing/accommodation	87.5	84.6	85.5	75.2	72.6	70.4	76.6	80.9	81.1	
SAAP/CAP accommodation(a)	64.7	56.3	53.4	39.1	24.1	26.0	29.9	48.1	33.8	
Assistance to obtain/
maintain short-term accommodation	16.9	13.5	7.8	14.0	12.8	12.1	23.3	13.0	21.0	
Assistance to obtain/
maintain medium-term accommodation	9.6	11.7	20.3	14.9	15.7	14.2	22.9	18.3	34.0	
Assistance to obtain/maintain independent housing	21.3	31.4	44.4	46.6	44.1	44.3	54.8	53.3	39.8	
Financial/employment	32.2	37.7	43.4	45.4	32.5	44.2	47.5	60.3	50.7	
Assistance to obtain/
maintain government allowance	2.3	2.1	7.9	7.7	1.1	3.3	8.8	15.2	8.5	
Employment and training assistance	10.8	2.4	4.3	0.9	1.4	1.8	4.2	1.8	—	
Financial assistance/material aid	17.7	34.8	33.7	39.3	26.9	35.3	41.7	53.6	36.1	
Financial counselling and support	8.8	7.6	11.0	13.3	7.0	16.4	13.8	16.1	16.5	
Personal support	43.2	55.0	71.9	66.1	48.6	53.1	52.0	71.0	62.2	
Incest/sexual assault	—	0.5	0.6	0.6	—	—	1.0	1.3	—	
Domestic/family violence	0.4	0.9	4.3	12.0	—	1.7	4.2	21.1	2.0	
Family/relationship	5.5	5.9	14.4	9.6	4.7	11.4	17.0	19.1	6.8	
Emotional support	42.0	54.3	69.9	64.6	47.6	50.5	49.8	68.0	62.2	
Assistance with problem gambling	0.5	0.5	—	0.4	—	—	1.0	0.2	—	
General support/advocacy	81.9	93.0	86.9	92.0	91.7	93.7	90.7	91.2	93.8	
Living skills/personal development	32.1	38.3	44.9	24.0	18.7	18.3	19.5	22.0	12.2	
Assistance with legal issues/
court support	3.2	3.5	1.4	5.8	1.4	3.2	5.3	11.7	—	
Advice/information	67.0	70.0	75.1	88.8	87.4	91.2	89.7	86.5	91.7	
Retrieval/storage/removal of belongings	14.2	4.0	4.3	8.5	1.4	2.7	4.1	16.1	—	
Advocacy/liaison on behalf of client	34.2	39.1	48.6	57.2	52.6	59.8	54.8	58.6	58.0	
Specialist services	10.6	13.5	12.5	17.5	4.3	11.3	11.9	21.2	6.4	
Psychological services	2.6	4.1	3.6	6.6	0.9	4.1	6.5	6.6	2.0	
Specialist counselling services	3.3	4.8	3.1	5.1	1.0	3.9	4.2	6.8	2.0	
Psychiatric services	1.1	2.7	0.3	3.0	—	1.3	2.1	0.9	2.0	
Pregnancy support	—	—	2.2	0.4	—	1.7	—	1.2	—	
Family planning support	—	0.1	1.3	0.6	—	0.4	—	0.8	—	
Drug/alcohol support or intervention	5.3	6.4	2.1	3.2	1.0	2.7	6.4	1.8	—	
Physical disability services	—	0.5	—	—	—	—	—	0.1	—	
Intellectual disability services	1.1	0.2	0.7	0.2	—	0.9	—	0.4	—	
Culturally specific services	0.2	0.2	0.2	1.2	—	0.9	—	0.6	2.4	
Interpreter services	—	0.1	—	0.4	0.5	0.9	—	0.2	—	
Assistance with immigration services	—	—	0.2	0.6	—	0.5	—	0.5	2.4	
Health/medical services	3.7	5.7	5.7	8.2	2.4	4.4	5.4	10.0	4.0	
Basic support/other n.e.s.	68.5	64.4	65.2	53.6	35.9	37.9	37.6	56.0	31.3	
Meals	56.0	40.5	41.6	14.2	2.8	9.6	7.5	18.3	—	
Laundry/shower facilities	53.4	36.5	42.8	17.8	1.9	3.1	2.1	23.3	—	
Recreation	39.9	16.9	19.8	7.8	2.8	2.2	2.1	11.9	—	
Transport	26.8	23.4	40.7	36.7	21.9	23.5	24.5	44.9	26.3	
Other	7.2	16.3	16.0	21.6	26.5	21.6	24.7	19.9	23.3	
No needs recorded	0.3	—	0.2	—	—	—	1.1	0.1	—	
Total (number)	600	1,200	700	600	200	300	100	1,200	100	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 100 (including those with no information on support requirements or provision).
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100. 
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A27: Type of support required by clients in closed support periods, by provision, 2010–11
Part a: Individual types of support (percentage of closed support periods)
Type of support	Not provided	Provided	Total	Closed
support
periods
(number)	
	Neither
provided
nor
referred	Referred
only	Sub-total	Provided
only	Provided
and
referred	Sub-total			
Housing/accommodation		
SAAP/CAP accommodation(a)	3.2	4.5	7.7	87.6	4.7	92.3	100.0	2,500	
Assistance to obtain/maintain 
short-term accommodation	4.1	8.2	12.3	79.0	8.7	87.7	100.0	700	
Assistance to obtain/maintain 
medium-term accommodation	4.6	3.9	8.5	80.7	10.8	91.5	100.0	800	
Assistance to obtain/maintain independent housing	7.2	4.0	11.2	79.6	9.2	88.8	100.0	2,000	
Financial/employment		
Assistance to obtain/maintain government allowance	6.4	6.4	12.8	82.8	4.5	87.3	100.0	300	
Employment and training assistance	18.4	39.9	58.3	32.9	8.9	41.8	100.0	200	
Financial assistance/material aid	3.4	6.7	10.1	85.4	4.5	89.9	100.0	1,800	
Financial counselling and support	8.9	12.6	21.5	64.4	14.1	78.5	100.0	600	
Personal support		
Incest/sexual assault	20.0	33.3	53.3	30.0	16.7	46.7	100.0	<50	
Domestic/family violence	9.6	10.2	19.8	73.3	7.0	80.3	100.0	400	
Family/relationship	8.9	8.9	17.8	72.5	9.7	82.2	100.0	600	
Emotional support	1.3	0.2	1.5	95.3	3.1	98.4	100.0	3,000	
Assistance with problem gambling	33.3	33.3	66.6	26.7	6.7	33.4	100.0	<50	
General support/advocacy		
Living skills/personal development	3.2	0.9	4.1	88.8	7.0	95.8	100.0	1,500	
Assistance with legal issues/
court support	12.8	10.3	23.1	67.8	9.1	76.9	100.0	300	
Advice/information	0.6	0.1	0.7	97.5	1.8	99.3	100.0	4,000	
Retrieval/storage/removal of belongings	5.2	5.7	10.9	86.1	3.0	89.1	100.0	400	
Advocacy/liaison on behalf of client	1.8	0.4	2.2	94.8	3.0	97.8	100.0	2,400	
Specialist services		
Psychological services	29.7	30.2	59.9	38.1	2.0	40.1	100.0	200	
Specialist counselling services	24.0	49.5	73.5	17.8	8.7	26.5	100.0	200	
Psychiatric services	25.4	58.2	83.6	13.4	3.0	16.4	100.0	100	
Pregnancy support	3.0	18.2	21.2	75.8	3.0	78.8	100.0	<50	
Family planning support	13.6	31.8	45.4	36.4	18.2	54.6	100.0	<50	
Drug/alcohol support or intervention	20.5	24.0	44.5	39.2	16.4	55.6	100.0	200	
Physical disability services	16.7	33.3	50.0	33.3	16.7	50.0	100.0	<50	
Intellectual disability services	30.0	35.0	65.0	15.0	20.0	35.0	100.0	<50	
Culturally specific services	4.3	30.4	34.7	60.9	4.3	65.2	100.0	<50	
Interpreter services	11.1	—	11.1	77.8	11.1	88.9	100.0	<50	
Assistance with immigration issues	—	16.7	16.7	58.3	25.0	83.3	100.0	<50	
Health/medical services	13.9	30.3	44.2	47.6	8.2	55.8	100.0	300	
Basic support/other n.e.s.		
Meals	1.1	3.8	4.9	94.4	0.7	95.1	100.0	1,500	
Laundry/shower facilities	0.9	0.4	1.3	98.4	0.4	98.8	100.0	1,500	
Recreation	2.7	1.3	4.0	95.1	0.9	96.0	100.0	800	
Transport	2.3	1.2	3.5	95.7	0.9	96.6	100.0	1,600	
Other	0.3	0.6	0.9	94.7	4.4	99.1	100.0	800	
 (continued)
Table A27 (continued): Type of support required by clients in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
Broad type of support	Not provided	Provided	Total	Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal				
Housing/
accommodation	4.9	4.7	9.6	83.0	7.5	90.5	100.0	6,000	4,100	
Financial/
employment	5.7	9.8	15.5	77.9	6.7	84.6	100.0	2,900	2,200	
Personal support	3.4	2.8	6.2	89.3	4.5	93.8	100.0	3,900	3,100	
General support/
advocacy	2.0	0.9	2.9	93.8	3.3	97.1	100.0	8,500	4,500	
Specialist services	20.2	34.1	54.3	37.1	8.5	45.6	100.0	1,100	700	
Basic support/
other n.e.s.	1.5	1.5	3.0	95.8	1.2	97.0	100.0	6,300	2,900	
Total (%)	3.8	4.3	8.1	87.5	4.4	91.9	100.0	. .	. .	
Total (number)	1,100	1,200	2,300	25,100	1,300	26,400	. .	28,700	5,000	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A27 and A28
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 100 in 2009–10; 100 in 2010–11.
2.	In broad groups of support types, a client may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A28: Broad types of support required in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
Broad type of support	Not provided	Provided	Total	Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal				
Housing/
accommodation	6.3	5.6	11.9	80.2	8.0	88.2	100.0	5,800	4,000	
Financial/
employment	3.0	10.2	13.2	77.0	9.8	86.8	100.0	2,700	2,100	
Personal support	2.7	2.5	5.2	88.9	5.8	94.7	100.0	3,900	3,100	
General support/
advocacy	2.0	1.1	3.1	92.8	4.2	97.0	100.0	7,800	4,400	
Specialist services	11.1	42.8	53.9	34.3	11.8	46.1	100.0	1,200	700	
Basic support/
other n.e.s.	0.8	2.1	2.9	95.9	1.2	97.1	100.0	5,700	2,800	
Total (%)	3.3	5.3	8.5	86.0	5.5	91.5	100.0	. .	. .	
Total (number)	900	1,400	2,300	23,300	1,500	24,800	. .	27,100	5,100	
Table A29: Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Accommodation	68.1	65.8	66.0	69.4	69.1	
SAAP/CAP accommodation(a)	68.1	65.8	66.0	69.4	69.1	
School liaison/child care	29.3	34.3	27.2	19.8	24.7	
School liaison	9.3	13.0	14.3	11.9	14.9	
Child care	23.0	26.2	20.1	14.8	17.3	
Personal support	13.8	16.2	25.5	10.8	18.7	
Help with behavioural problems	8.7	8.8	11.0	4.4	4.3	
Sexual/physical abuse support	6.8	6.8	15.1	1.4	0.7	
Skills education	3.5	3.5	4.7	1.4	2.5	
Structured play/skill development	3.3	6.6	8.5	6.6	15.1	
General support/advocacy	38.4	39.8	32.0	43.2	56.0	
Access arrangements	4.9	4.5	3.9	4.4	2.4	
Advice/information	24.9	24.3	20.2	24.6	44.2	
Advocacy	20.4	24.0	23.0	30.0	39.5	
Specialist services	9.4	16.0	21.8	10.7	10.6	
Specialist counselling	4.0	5.7	13.7	3.8	3.2	
Culturally specific services	2.8	4.4	2.7	4.0	3.0	
Health/medical services	4.9	7.9	8.1	5.6	5.7	
Basic support/other n.e.s.	58.9	57.3	43.6	41.2	56.1	
Meals	21.2	24.4	17.9	12.3	21.7	
Showers/hygiene	29.2	38.4	28.3	25.9	33.7	
Recreation	17.6	22.0	27.0	20.4	27.5	
Transport	38.5	38.6	36.6	30.7	44.5	
Other	12.6	16.6	15.7	18.7	30.8	
No needs recorded	0.2	1.1	0.3	0.1	0.1	
Total (number)	1,000	1,000	1,100	1,200	1,600	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 1,200 in 2006–07; 1,200 in 2007–08; 1,200 in 2008–09; 1,100 in 2009–10; 1,200 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	Accompanying children were able to receive multiple types of support, so the percentages do not add to 100.
3.	An accompanying child may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.

Table A30: Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part a: Individual types of support required (percentage of closed accompanying child support periods)
Type of support	Not provided	Provided		Closed
accom-panying
child
support
periods
(number)	
	Neither
provided
nor
referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total		
Accommodation									
SAAP/CAP accommodation(a)	2.7	3.9	6.6	90.6	2.9	93.5	100.0	1,100	
School liaison/child care									
School liaison	3.1	1.3	4.4	93.4	2.2	95.6	100.0	200	
Child care	0.8	1.5	2.3	96.2	1.5	97.7	100.0	300	
Personal support									
Help with behavioural problems	13.6	12.1	25.7	60.6	13.6	74.2	100.0	100	
Sexual/physical abuse support	18.2	27.3	45.5	45.5	9.1	54.6	100.0	<50	
Skills education	—	18.4	18.4	78.9	2.6	81.5	100.0	<50	
Structured play/skill development	0.4	4.3	4.7	94.3	0.9	95.2	100.0	200	
General support/advocacy									
Access arrangements	2.7	5.4	8.1	75.7	16.2	91.9	100.0	<50	
Advice/information	0.4	0.1	0.5	99.1	0.3	99.4	100.0	700	
Advocacy	0.8	1.0	1.8	98.2	—	98.2	100.0	600	
Specialist services									
Specialist counselling	14.3	32.7	47.0	40.8	12.2	53.0	100.0	100	
Culturally specific services	2.2	2.2	4.4	80.4	15.2	95.6	100.0	<50	
Health/medical services	2.3	10.3	12.6	67.8	19.5	87.3	100.0	100	
Basic support/other n.e.s.									
Meals	1.5	6.4	7.9	92.1	—	92.1	100.0	400	
Showers/hygiene	0.4	—	0.4	99.6	—	99.6	100.0	500	
Recreation	0.5	—	0.5	99.5	—	99.5	100.0	400	
Transport	0.9	0.1	1.0	98.8	0.1	98.9	100.0	700	
Other	0.2	1.5	1.7	97.2	1.1	98.3	100.0	500	
(continued)

Table A30 (continued): Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
period
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total	Total			
Accommodation	2.7	3.9	6.6	90.6	2.9	93.5	100.0	1,100	1,100	
School liaison/
child care	1.8	1.4	3.2	94.9	1.8	96.7	100.0	500	400	
Personal support	3.5	8.1	11.6	84.6	3.8	88.4	100.0	400	300	
General support/
advocacy	0.7	0.7	1.4	98.0	0.6	98.6	100.0	1,400	900	
Specialist services	5.5	14.3	19.8	63.7	16.5	80.2	100.0	200	200	
Basic support/
other n.e.s.	0.7	1.2	1.9	97.9	0.2	98.1	100.0	2,600	900	
Total (%)	1.5	2.4	3.9	94.5	1.7	96.1	100.0	. .	. .	
Total (number)	100	100	200	5,800	100	5,900	. .	6,200	1,600	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A30 and A31
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 1,100 in 2009–10; 1,200 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	In broad groups of support types, an accompanying child may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to accompanying child support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A31: Broad types of support required by accompanying children in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
periods
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total	Total			
Accommodation	1.2	8.3	9.5	85.4	5.1	90.5	100.0	800	800	
School liaison/
child care	1.3	3.4	4.7	92.5	2.8	95.3	100.0	300	200	
Personal support	1.8	16.9	18.7	75.3	6.0	81.3	100.0	200	100	
General support/
advocacy	2.5	1.8	4.3	94.1	1.6	95.7	100.0	700	500	
Specialist services	3.1	15.0	18.1	68.8	13.1	81.9	100.0	200	100	
Basic support/
other n.e.s.	0.6	1.7	2.3	96.8	0.9	97.7	100.0	1,300	500	
Total (%)	1.4	4.8	6.2	90.8	3.0	93.8	100.0	. .	. .	
Total (number)	<50	200	200	3,200	100	3,300	. .	3,500	1,200	
Table A32: Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
	Closed support periods in which clients needed
assistance to obtain/maintain a pension or benefit	All closed support periods	
Main source of income	Before	After	Before	After	
			2009–10	
No income	22.8	6.2	7.9	5.7	
Government payments	71.6	87.5	87.7	89.0	
Other	5.5	6.3	4.4	5.3	
Total	100.0	100.0	100.0	100.0	
Total (number)	300	200	5,000	4,200	
			2010–11	
No income	16.0	9.2	8.3	6.2	
Government payments	80.0	86.0	88.1	89.4	
Other	4.0	4.8	3.6	4.4	
Total	100.0	100.0	100.0	100.0	
Total (number)	300	300	5,000	4,200	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 900 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 100 before support (including ‘Don’t know’), 900 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A33: Closed support periods: main source of income immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week or
less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months		Total	
						Per cent	Number	
2009–10	
No income	12.5	5.3	3.3	2.3	1.8	5.7	200	
Government payments	82.7	89.1	91.7	92.3	91.2	89.0	3,800	
Other	4.7	5.7	5.0	5.4	7.0	5.3	200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	1,000	800	1,400	600	400	. .	4,200	
2010–11	
No income	11.8	7.0	3.4	1.8	2.3	6.2	300	
Government payments	85.0	89.0	91.3	94.5	90.9	89.4	3,800	
Other	3.3	4.0	5.3	3.6	6.8	4.4	200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	1,200	800	1,300	500	400	. .	4,200	
Notes
1.	Number excluded due to errors and omissions (weighted): 900 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 900 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A34: Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Employment status	Closed support periods in which clients needed
assistance in employment and training	All closed support periods	
	Before	After	Before	After	
				2009–10	
Employed full/part time	6.4	14.8	7.7	9.8	
Unemployed (looking for work)	33.5	27.5	22.8	21.3	
Not in labour force	60.1	57.7	69.5	68.9	
Total	100.0	100.0	100.0	100.0	
Total (number)	200	200	4,900	4,000	
				2010–11	
Employed full/part time	7.0	15.8	7.4	8.6	
Unemployed (looking for work)	33.0	27.6	21.6	20.7	
Not in labour force	60.0	56.6	71.0	70.7	
Total	100.0	100.0	100.0	100.0	
Total (number)	200	200	5,000	3,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 before support (including ‘Don’t know’), 1,200 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A35: Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
2009–10	
Employed full/part time	6.7	9.1	10.4	11.6	14.5	9.8	400	
Unemployed (looking for work)	24.6	25.0	21.4	15.7	13.1	21.3	800	
Not in labour force	68.7	65.9	68.2	72.7	72.4	68.9	2,700	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	1,000	700	1,300	500	400	. .	4,000	
2010–11	
Employed full/part time	6.8	7.2	9.6	9.0	13.4	8.6	300	
Unemployed (looking for work)	22.9	22.6	21.9	14.8	13.4	20.7	800	
Not in labour force	70.3	70.3	68.4	76.1	73.2	70.7	2,800	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	1,100	800	1,200	500	400	. .	3,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,200 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A36: Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of house/dwelling	Closed support periods in which clients
needed assistance to obtain/maintain
independent housing	All closed support periods	
	Before	After	Before	After	
			2009–10	
Improvised dwelling/sleeping rough	11.0	2.1	14.1	5.4	
Improvised dwelling/car/tent/squat	8.8	1.9	10.2	3.5	
Street/park/in the open	2.2	0.2	3.9	1.8	
House/dwelling	84.5	95.5	81.1	91.1	
House/flat	70.7	84.7	68.3	77.0	
Caravan	2.4	1.6	2.6	2.1	
Boarding/rooming house	9.1	7.4	7.1	9.2	
Hostel/hotel/motel	2.3	1.9	3.1	2.8	
Institutional setting	4.5	2.4	4.8	3.5	
Hospital	0.5	—	0.7	0.2	
Psychiatric institution	0.5	0.5	0.5	0.4	
Prison/youth training centre	1.6	0.6	1.5	0.9	
Other institutional setting	1.9	1.2	2.1	2.0	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,500	1,100	4,900	3,300	
			2010–11	
Improvised dwelling/sleeping rough	7.8	2.0	11.7	4.7	
Improvised dwelling/car/tent/squat	6.5	1.9	8.8	3.0	
Street/park/in the open	1.3	0.2	2.8	1.7	
House/dwelling	87.3	93.0	83.5	90.7	
House/flat	73.8	84.2	70.8	78.5	
Caravan	2.0	1.1	2.5	1.4	
Boarding/rooming house	7.9	5.8	6.3	7.3	
Hostel/hotel/motel	3.6	1.9	3.9	3.5	
Institutional setting	4.9	4.9	4.8	4.7	
Hospital	0.4	0.3	0.5	0.4	
Psychiatric institution	1.1	0.8	0.9	0.6	
Prison/youth training centre	2.0	1.6	1.8	1.0	
Other institutional setting	1.3	2.2	1.6	2.7	
Total	100.0	100.0	100.0	100.0	
Total (number)	2,000	1,500	4,900	3,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 before support (including ‘Don’t know’), 1,800 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A37: Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of tenure	Closed support periods in which
clients needed assistance to
obtain/maintain independent housing	All closed support
periods	
	Before	After	Before	After	
			2009–10	
SAAP/CAP funded accommodation(a)	17.4	7.7	11.3	11.1	
SAAP/CAP crisis/short-term accommodation	15.5	4.2	9.2	6.3	
SAAP/CAP medium/long-term accommodation	0.9	3.2	1.1	3.9	
Other SAAP/CAP funded accommodation	1.1	0.3	1.0	0.9	
No tenure	14.2	3.5	17.3	7.4	
Institutional setting	3.8	1.4	3.7	2.2	
Improvised dwelling/sleeping rough	9.4	2.0	12.9	4.9	
Other	1.0	0.1	0.6	0.4	
Tenure	68.3	88.8	71.5	81.4	
Purchasing/purchased own home	2.1	1.3	3.3	2.3	
Private rental	30.5	43.9	29.8	36.3	
Public housing rental	9.6	24.8	9.5	19.8	
Community housing rental	0.3	2.7	0.5	2.2	
Rent-free accommodation	7.2	2.6	7.6	4.6	
Boarding	18.6	13.6	20.7	16.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,400	1,000	4,500	3,100	
			2010–11	
SAAP/CAP funded accommodation(a)	17.1	8.8	11.5	11.0	
SAAP/CAP crisis/short-term accommodation	14.4	4.4	8.9	6.4	
SAAP/CAP medium/long-term accommodation	1.5	3.7	1.6	3.8	
Other SAAP/CAP funded accommodation	1.2	0.7	1.0	0.8	
No tenure	11.6	5.4	15.4	7.5	
Institutional setting	4.1	3.6	4.0	2.8	
Improvised dwelling/sleeping rough	7.1	1.6	11.0	4.4	
Other	0.4	0.2	0.4	0.3	
Tenure	71.4	85.8	73.1	81.5	
Purchasing/purchased own home	3.0	2.2	2.8	2.0	
Private rental	31.4	39.1	30.5	35.3	
Public housing rental	8.4	20.8	9.2	17.6	
Community housing rental	0.9	5.7	1.2	4.3	
Rent-free accommodation	8.3	4.5	9.8	7.2	
Boarding	19.4	13.4	19.7	15.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,800	1,400	4,500	3,100	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 700 before support (including ‘Don’t know’), 2,100 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 600 before support (including ‘Don’t know’), 2,000 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A38: Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
2009–10	
Improvised dwelling/sleeping rough	13.3	5.1	3.0	3.0	1.4	5.4	200	
House/dwelling	82.3	90.3	93.8	94.7	96.3	91.1	3,000	
Institutional setting	4.4	4.7	3.2	2.3	2.3	3.5	100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	700	600	1,100	500	400	. .	3,300	
2010–11	
Improvised dwelling/sleeping rough	11.4	4.5	1.9	1.2	0.6	4.7	200	
House/dwelling	84.0	91.3	93.0	94.2	95.1	90.7	3,100	
Institutional setting	4.6	4.3	5.1	4.6	4.3	4.7	200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	900	600	1,000	400	400	. .	3,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,800 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A39: Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
2009–10	
SAAP/CAP funded accommodation(a)	16.2	15.3	9.6	8.5	4.1	11.1	300	
No tenure	16.3	5.7	5.6	4.6	3.8	7.4	200	
Tenure	67.5	79.0	84.8	86.8	92.1	81.4	2,500	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	600	500	1,100	400	400	. .	3,100	
2010–11	
SAAP/CAP funded accommodation(a)	12.2	16.2	11.3	6.4	5.1	11.0	300	
No tenure	15.6	6.6	4.4	3.9	3.8	7.5	200	
Tenure	72.2	77.2	84.3	89.7	91.1	81.5	2,500	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	800	600	1,000	400	400	. .	3,100	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 2,100 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 2,000 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A40: Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Living situation	Before	After	
	2009–10	
With both parents	2.6	1.6	
With one parent and parent’s spouse/partner	2.3	1.6	
With one parent	4.6	4.2	
With foster family	0.3	0.2	
With relatives/friends temporary	19.8	11.5	
With relatives/friends long-term	3.3	4.1	
With spouse/partner	7.2	6.0	
With spouse/partner and child(ren)	10.9	8.4	
Alone	23.0	28.2	
Alone with child(ren)	9.4	17.7	
With other unrelated persons	16.0	16.0	
Other	0.6	0.5	
Total	100.0	100.0	
Total (number)	5,000	3,400	
	2010–11	
With both parents	2.6	1.8	
With one parent and parent’s spouse/partner	2.7	2.0	
With one parent	5.4	5.0	
With foster family	0.2	0.2	
With relatives/friends temporary	21.0	13.1	
With relatives/friends long-term	3.3	4.1	
With spouse/partner	7.0	5.5	
With spouse/partner and child(ren)	10.0	7.2	
Alone	21.8	25.5	
Alone with child(ren)	12.3	21.1	
With other unrelated persons	13.5	14.1	
Other	0.3	0.4	
Total	100.0	100.0	
Total (number)	5,000	3,500	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 1,700 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 200 before support (including ‘Don’t know’), 1,700 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A41: Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11 (per cent)
	5–17 years	18+ years	Total	
Student status	Before	After	Before	After	Before	After	
2009–10	
Not a student	44.1	42.9	95.0	94.2	87.8	86.5	
Primary/secondary student	45.0	42.5	1.0	0.9	7.2	7.1	
Post-secondary student/employment training	10.9	14.6	4.0	4.9	5.0	6.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	700	600	4,100	3,300	4,800	3,900	
2010–11	
Not a student	48.5	48.9	95.3	94.8	88.8	88.0	
Primary/secondary student	36.2	35.8	0.6	0.5	5.5	5.7	
Post-secondary student/employment training	15.3	15.3	4.1	4.7	5.7	6.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	700	600	4,200	3,300	4,800	3,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 300 before support (including ‘Don’t know’), 1,200 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 200 before support (including ‘Don’t know’), 1,200 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Table excludes closed support periods for clients aged 4 years and under.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A42: Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11 (per cent)
Case management plan	2006–07	2007–08	2008–09	2009–10	2010–11	
Yes	60.4	56.1	54.9	61.6	59.5	
No, client did not agree to one	11.2	14.0	15.5	6.4	7.6	
No, support period too short	25.7	28.9	29.1	31.8	32.5	
No, other reason	2.7	1.0	0.5	0.2	0.4	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	5,200	5,100	5,200	4,900	4,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 400 in 2006–07; 500 in 2007–08; 400 in 2008–09; 300 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A43: Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11 (per cent)
Achievement of goals	2006–07	2007–08	2008–09	2009–10	2010–11	
All goals achieved	31.2	29.7	26.1	25.5	28.0	
Most or some goals achieved	60.4	62.9	64.0	64.8	61.9	
No goals achieved	8.4	7.3	9.9	9.7	10.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	3,100	2,800	2,800	3,000	2,900	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.

References
ABS (Australian Bureau of Statistics) 2009. Experimental estimates and projections, Aboriginal and Torres Strait Islander Australians 1991 to 2021. ABS cat. no. 3238.0. Canberra: ABS.
ABS 2011. Australian demographic statistics, December quarter 2010. ABS cat. no. 3101.0. Canberra: ABS.
AIHW (Australian Institute of Health and Welfare) 2011a. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Australia. Cat. no. HOU 250. Canberra: AIHW.
AIHW 2011b. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 New South Wales. Cat. no. HOU 252. Canberra: AIHW.
AIHW 2011c. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Victoria. Cat. no. HOU 253. Canberra: AIHW.
AIHW 2011d. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Queensland. Cat. no. HOU 254. Canberra: AIHW.
AIHW 2011e. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Western Australia. Cat. no. HOU 255. Canberra: AIHW.
AIHW 2011f. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 South Australia. Cat. no. HOU 256. Canberra: AIHW.
AIHW 2011g. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Australian Capital Territory. Cat. no. HOU 258. Canberra: AIHW.
AIHW 2011h. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Northern Territory. Cat. no. HOU 259. Canberra: AIHW.
AIHW 2011i. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: Australia appendix. Cat. no. HOU 251. Canberra: AIHW.
List of tables
Table 1.1:	Rate of service use, by state and territory, 2010–11
Table 2.1:	Sex, by state and territory, 2010–11
Table 2.2:	Mean and median age, by state and territory, 2010–11
Table 2.3:	Aboriginal and Torres Strait Islander status, by state and territory, 2010–11
Table 2.4:	Country of birth, by state and territory, 2010–11
Table 3.1:	Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11
Table 5.1:	Provision of support required by clients, by state and territory, 
2010–11
Table 5.2:	Provision of support required by accompanying children, by state and territory, 2010–11
Table 6.1:	Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11
Table 6.2:	Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11
Table 6.3:	Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11
Table 6.4:	Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11
Table A1:	Funding to agencies, by reporting period, 2006–07 to 2010–11
Table A2:	Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Table A3:	Total support for clients and accompanying children, by reporting period, 2006–07 to 2010–11
Table A4:	Support periods and clients, by reporting period, 2006–07 to 2010–11
Table A5:	Accompanying child support periods and accompanying children, by 
reporting period, 2006–07 to 2010–11
Table A6:	Service users: age by sex, 2010–11
Table A7:	Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Table A8:	Clients: age by sex, 2010–11
Table A9:	Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
Table A10:	Accompanying children: age, by sex, 2010–11
Table A11:	Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 2010–11
Table A12:	Service users: Aboriginal and Torres Strait Islander status by sex, by 
reporting period, 2006–07 to 2010–11
Table A13:	Clients: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11
Table A14:	Accompanying children: Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11
Table A15:	Service users: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A16:	Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A17:	Accompanying children: 5 most common countries of birth in 
2010–11, by reporting period, 2006–07 to 2010–11
Table A18:	Support periods: client group, by reporting period, 2006–07 to 
2010–11
Table A19:	Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11
Table A20:	Support periods: main reason for seeking assistance, by client group, 2010–11
Table A21:	Closed support periods: length of support, by reporting period, 
2006–07 to 2010–11
Table A22:	Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11
Table A23:	Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11
Table A24:	Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11
Table A25:	Closed support periods: type of support required by clients, by reporting period,  2006–07 to 2010–11
Table A26:	Closed support periods: type of support required by clients, by client group, 2010–11
Table A27:	Type of support required by clients in closed support periods, by provision, 2010–11
Table A28:	Broad types of support required in closed support periods, by provision, 2009–10
Table A29:	Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11
Table A30:	Type of support required by accompanying children in closed support periods, by provision, 2010–11
Table A31:	Broad types of support required by accompanying children in closed support periods, by provision, 2009–10
Table A32:	Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A33:	Closed support periods: main source of income immediately after a 
support period by length of support, by reporting period, 2009–10 to 2010–11
Table A34:	Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11
Table A35:	Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11
Table A36:	Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A37:	Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A38:	Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A39:	Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A40:	Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A41:	Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11
Table A42:	Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11
Table A43:	Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11

List of figures
Figure 1.1:	Clients and accompanying children, by state and territory, 2010–11
Figure 1.2:	Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11
Figure 2.1:	Aboriginal and Torres Strait Islander status, by state and territory, 2010–11
Figure 3.1:	Main reason for seeking assistance (broad groups), 2010–11
Figure 4.1:	Mean and median length of support for clients, by state and territory, 2010–11
Figure 4.2:	Mean and median length of accommodation for clients accommodated for at least 1 day, by state and territory, 2010–11
Figure 5.1:	Provision of support required by clients, by state and territory, 
2010–11
Figure 5.2:	Provision of support required by accompanying children, by state and territory, 2010–11
Figure 6.1:	Main source of income immediately after a support period, by state and territory, 2010–11
Figure 6.2:	Employment status immediately after a support period, by state and territory, 2010–11
Figure 6.3:	Selected types of tenure immediately after a support period, by state and territory, 2010–11