Australian Institute of Health and Welfare (2021) Dementia in Australia, AIHW, Australian Government, accessed 08 July 2022.
Australian Institute of Health and Welfare. (2021). Dementia in Australia. Retrieved from https://www.aihw.gov.au/reports/dementia/dementia-in-aus
Dementia in Australia. Australian Institute of Health and Welfare, 20 September 2021, https://www.aihw.gov.au/reports/dementia/dementia-in-aus
Australian Institute of Health and Welfare. Dementia in Australia [Internet]. Canberra: Australian Institute of Health and Welfare, 2021 [cited 2022 Jul. 8]. Available from: https://www.aihw.gov.au/reports/dementia/dementia-in-aus
Australian Institute of Health and Welfare (AIHW) 2021, Dementia in Australia, viewed 8 July 2022, https://www.aihw.gov.au/reports/dementia/dementia-in-aus
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Dementia Australia delivers a number of services and supports across Australia through the National Dementia Support Program (NDSP), including: education, information, counselling, and early-intervention support.
The first point of contact for most people engaging with Dementia Australia’s NDSP-funded activities is the National Dementia Helpline (1800 100 500 or via a helpline webchat).
The National Dementia Helpline is staffed with experienced professionals who provide support to people with dementia and their friends and family; carers of people with dementia, or anyone with concerns about memory loss. The helpline provides education, counselling, early-intervention support and information about dementia and memory loss, risk reduction, government support services and emotional support to help manage the impact of dementia.
In 2019–20, there were 39,500 contacts to the National Dementia Helpline. This accounted for over half (53%) of all contacts to the NDSP. Other contacts were via email and online webchat.
In 2019–20, Dementia Australia surveyed NDSP-funded program participants following their engagement with these services. After participating in a NDSP program:
Another Australian Government-funded initiative undertaken by Dementia Australia is the Dementia-Friendly Communities program.
The aims of the Dementia-Friendly Communities program are to:
See Box 11.1 for an example of a dementia-friendly community in Australia.
Between 2016 and 2019, Dementia Australia established the National Dementia Friends Awareness Program and developed the National Dementia-Friendly Communities Resource Hub to achieve the program’s aims. The National Dementia Friends Awareness Program has now reached more than 20,000 people online and via face-to-face delivery formats in communities in every Australian state and territory. In addition, the program has engaged with 41 grant-funded projects through the Community Engagement Program (Dementia Australia 2021, pers. comm., 15 February). The resource hub also includes a list of businesses and organisations across Australia that are committed to supporting the needs for people with dementia to access their services.
A dementia-friendly community is a place where people living with dementia are supported to live a high quality of life with meaning, purpose and value (Dementia Australia 2021). This generally involves the formation of a dementia-friendly alliance in the community, and may also involve support from local businesses and organisations.
Located 120 kilometres out of Sydney, Kiama is a New South Wales township that was selected for a pilot project to create a dementia-friendly community. In 2015 the Kiama Dementia Action Plan was created by partners University of Wollongong, Dementia Australia (then Alzheimer’s Australia), the Kiama council and interested members of the community.
This pilot project aimed to increase community awareness and understanding of dementia in Kiama; provide new opportunities for social participation and involvement in the community for people with dementia including volunteering, participation in clubs and groups; support organisations to become dementia-friendly and train staff to better communicate with people who have dementia; and improve the physical environment in the community, including improved signage (Dementia Illawarra Shoalhaven 2020).
Kiama has since adopted these aims with the support of their Local Dementia Alliance, and Dementia Advisory Group.
Dementia Australia 2021. Dementia-friendly communities. Accessed 10 August 2021.
Dementia Illawarra Shoalhaven 2020. Dementia Friendly Kiama. Accessed 4 May 2020.
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