Reasons for seeking assistance

The most common reason clients with disability seek support relate to accommodation (42%), followed by interpersonal relationships (21%) (Table 1).

Table 1: SHS clients, selected main reason for seeking support, by disability status, 2017–18 (%)

Main reason

With disability

Without disability

Accommodation

42.3

36.2

Housing crisis

25.1

21.9

Inadequate/inappropriate dwelling conditions

12.8

10.2

Previous accommodation ended

4.4

4.1

Interpersonal relationships

21.2

32.2

Domestic/family violence

15.6

25.4

Relationship/family breakdown

3.7

4.7

Financial

16.8

17.8

Financial difficulties

10.8

11.2

Housing affordability stress

5.7

6.1

Health

7.7

2.5

Mental health issues

3.5

1.1

Medical issues

2.8

0.5

Note: Most common main reasons for seeking support among SHS clients with disability excluding ‘Other’.

Source: SHSC 2017–18; see also Table S6.

The main reasons clients seek support vary between those with and without disability (Table 1). For example, clients with disability are more likely to report housing crisis as a main reason for seeking support and less likely to report domestic or family violence (Table 1).

The main reasons that clients with disability seek support also vary depending on their housing situation before support (Table 2). For example:

  • more than half (52%) of clients with disability who are homeless when they begin support cite accommodation-related reasons as their main reason for seeking support, compared with around one-third (35%) of those who begin support at risk of homelessness
  • interpersonal relationship and financial issues are more commonly identified by clients with disability who begin support at risk of homelessness than those who begin support homeless.

Table 2: SHS clients with disability, main reason for seeking support, by housing status at first report, 2017–18 (%)

Main reason

Homeless at first report

At risk at first report

Accommodation

52.4

34.6

Housing crisis

30.2

20.9

Inadequate/inappropriate dwelling conditions

16.5

10.1

Previous accommodation ended

5.6

3.6

Interpersonal relationships

18.3

21.7

Domestic/family violence

12.5

16.5

Relationship/family breakdown

4.2

3.2

Financial

11.1

22.5

Financial difficulties

6.3

15.1

Housing affordability stress

4.4

7.1

Health

7.6

8.1

Mental health issues

3.7

3.5

Medical issues

2.2

3.4

Note: Most common main reasons for seeking support among SHS clients with disability excluding ‘Other’.

Source: SHSC 2017–18; see also Table S6.