Table of contents

  • Acknowledgments
  • Abbreviations
  • Symbols
  • Summary
  • 1 Introduction
    • 1.1 What’s in this report?
    • 1.2 What data are reported?
    • 1.3 What terms and methods are used?
    • 1.4 Additional information
  • 2 How much emergency department activity was there?
    • Key findings
    • 2.1 How many public hospitals had emergency departments?
    • 2.2 How many emergency department presentations were there?
  • 3 Who used emergency department services?
    • Key findings
    • 3.1 How did emergency department use vary by age group and sex?
    • 3.2 How did emergency department use vary by Indigenous status?
    • 3.3 How did emergency department use vary by remoteness of area of usual residence?
  • 4 How and why were services accessed?
    • Key findings
    • 4.1 What types of visit occur in emergency departments?
    • 4.2 How urgently was care required and how did people arrive at the emergency department?
    • 4.3 When did people present to the emergency department?
    • 4.4 Why did people receive care?
    • 4.5 How was care completed?
  • 5 How long did people wait for emergency department care?
    • Key findings
    • 5.1 How have waiting times changed over time?
    • 5.2 How long did people wait for care in 2016–17?
    • 5.3 Performance indicator: waiting times for emergency department care—proportion seen on time
  • 6 How long did people stay in the emergency department?
    • Key findings
    • 6.1 How long did patients stay?
    • 6.2 How many visits were completed within 4 hours?
    • 6.3 How long did clinical care take?
  • Appendix A: Data quality information
    • Data quality statement: National Non-admitted Patient Emergency Department Care Database 2016–17
    • Other factors affecting interpretation of the NNAPEDCD data
  • Appendix B: Technical notes
    • Definitions
    • Data presentation
    • Methods
  • Appendix C: Public hospital peer groups
  • Glossary
  • References
  • List of tables
  • List of figures
  • Related publications