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You are here: Home Reports & data Indigenous Australians Cultural competency in the delivery of health services for Indigenous people
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Cultural competency in the delivery of health services for Indigenous people

Publication
Release Date: 31 Jul 2015
Topic: Indigenous Australians

Citation

AIHW

Roxanne Bainbridge, Janya McCalman, Anton Clifford and Komla Tsey (for the Closing the Gap Clearinghouse) (2015) Cultural competency in the delivery of health services for Indigenous people, AIHW, Australian Government, accessed 07 February 2023. doi:10.25816/5ec4ba84d1241

APA

Roxanne Bainbridge, Janya McCalman, Anton Clifford and Komla Tsey (for the Closing the Gap Clearinghouse). (2015). Cultural competency in the delivery of health services for Indigenous people. Canberra: AIHW.

MLA

Roxanne Bainbridge, Janya McCalman, Anton Clifford and Komla Tsey (for the Closing the Gap Clearinghouse). Cultural competency in the delivery of health services for Indigenous people. AIHW, 2015.

Vancouver

Roxanne Bainbridge, Janya McCalman, Anton Clifford and Komla Tsey (for the Closing the Gap Clearinghouse). Cultural competency in the delivery of health services for Indigenous people. Canberra: AIHW; 2015.

Harvard

Roxanne Bainbridge, Janya McCalman, Anton Clifford and Komla Tsey (for the Closing the Gap Clearinghouse) 2015, Cultural competency in the delivery of health services for Indigenous people, AIHW, Canberra.

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This issues paper examines the available evidence on cultural competence in international and local literature. It defines cultural competency; reports on available evidence; identifies approaches and strategies that are effective in improving cultural competency among health services staff; examines the relationship between cultural competency and health outcomes; and documents an evidence-informed conceptual framework. 

Part of Closing the Gap Clearinghouse.

  • ISSN: 2201-845X
  • ISBN: 978-1-74249-766-2
  • DOI: Link to DOI: 10.25816/5ec4ba84d1241
  • Cat. no: IHW 157
  • Pages: 60
Findings from this report:
  • Cultural competency improves accessibility and effectiveness of healthcare for Indigenous people

  • Cultural competence is more than cultural awareness—it includes behaviours, attitudes, and policies

  • In Australia, there is no coherent approach to embedding cultural competence in health services

  • There is little evidence of how best to improve culturally competent healthcare delivery to Indigenous Australians

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