Data sources and data gaps

The following, limited number of sources were found for reporting on this module:

  • Online Services Report (OSR) – for data on Indigenous specific primary health care services
  • Higher Education Statistics and National Vocational Education and Training data – for data on enrolments in health-related courses
  • National Health Workforce Dataset – for information on the characteristics of the health workforce.

Culturally respectful health care services – measures, data sources and data gaps

1.1. Organisational approach and commitment

  • Organisational commitment to culturally respectful and safe health care
  • Aboriginal and Torres Strait Islander leadership at Board/Executive level

1.2. Communication and cultural services

  • Culturally appropriate communication resources (brochures, interpreters)
  • Culturally safe and welcoming environments (artwork, flags, posters)
  • Offers culturally appropriate services

1.3. Workforce development and training

  • Aboriginal and Torres Strait Islander participation in the workforce
  • Aboriginal and Torres Strait Islander workforce development
  • Cultural safety and responsiveness training for staff

1.4. Consumer engagement and stakeholder collaboration

  • Client and community feedback mechanisms
  • Consultation with Aboriginal and Torres Strait Islander communities
  • Collaboration with Indigenous organisations

1.5. Monitoring and accountability

  • Monitoring and reporting on priorities for Indigenous Australians
  • Monitoring and reporting on cultural safety and responsiveness


Online Services ReportOnline Services Report (Indigenous Primary Health Care)

National Health Workforce Dataset

Higher Education Statistics; Vocational Education and Training statistics

No data source available for the moment

Most of the available data for this module comes from the AIHW Online Services Report data collection and relates to Indigenous primary health care and maternal and child health services. There were 217 of these organisations who reported in 2017–18, including Aboriginal Community Controlled Health Organisations (ACCHOs), government and non-government organisations.

The National Health Workforce Dataset provides national data on the Indigenous status of the health workforce for a wide range of professions, including GPs, nurses, and medical specialists. The Higher Education and Vocational Education and Training data provide information on the Indigenous status of student enrolments and completions for health related courses such as health workers, nursing, medical studies, pharmacy and radiography. These data are important for monitoring programs that aim to build an Indigenous health workforce to help improve the cultural safety of health services.

Data gaps

There are major data gaps for reporting on culturally respectful services, with most of the data reported relating to Indigenous specific primary health care services. There was little national and state and territory level data found to report on the measures in relation to mainstream health services, for example hospitals and primary health care, though a high proportion of Indigenous Australians use these services. There are some data available at the individual hospital level, but this is outside the scope for reporting against a national framework.

The Australian Safety and Quality in Health Care Commission has included six Aboriginal and Torres Strait Islander specific actions in the National Safety and Quality Health Service Standards. They have recently commenced assessing the implementation of these actions in mainstream hospitals and other health services. Data on the implementation of these actions may be included in the cultural safety monitoring framework in the future.

There were also 3 measures for which no national or state data source could be found.