OSR – introduction

Organisations funded under the Australian Government’s Indigenous Australians’ Health Programme (IAHP) provide contextual information about their organisation to the Online Services Report (OSR) collection once each financial year (covering the period 1 July–30 June).

Clients

Organisations reporting to the OSR collection may see a mix of First Nations and non-Indigenous clients. Data for both First Nations and non-Indigenous clients are included in the OSR collection. Not all clients included in the OSR collection are regular clients of the organisations. See Technical notes and Glossary for more information.

The following boxes show key results for 2021–22.

Organisations

Over 200 First Nations-specific primary health care organisations

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FTE staff

Over 8,800 full-time equivalent staff employed

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FTE vacancies

Around 780 vacant full-time equivalent positions

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Client numbers

Around 586,000 clients cared for

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Client contacts

10.9 average contacts per client

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Episodes of care

7.1 average episodes of care per client

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The OSR data presented in this report exclude the small number of organisations that received funding only for maternal and child health services unless otherwise noted (see OSR - summary over time for selected data from these organisations and Interpreting OSR data for more information).

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