OSR - introduction

Organisations funded under the Australian Government’s Indigenous Australians’ Health Programme (IAHP) provide contextual information about their organisation to the Online Services Report (OSR) collection once each financial year (covering the period 1 July–30 June).

Clients

Organisations reporting to the OSR collection may see a mix of Indigenous and non-Indigenous clients. Data for both Indigenous and non-Indigenous clients are included in the OSR collection. Not all clients included in the OSR collection are regular clients of the organisations. See Technical notes and Glossary for more information.

The following boxes show key results for 2021–22. Clicking on a box will go to more information on the selected topic.

Organisations

Over 200 Indigenous-specific primary health care organisations

FTE staff

Over 8,800 full-time equivalent staff employed

FTE vacancies

Around 780 vacant full-time equivalent positions

Client numbers

Around 586,000 clients cared for

Client contacts

10.9 average contacts per client

Episodes of care

7.1 average episodes of care per client

The OSR data presented in this report exclude the small number of organisations that received funding only for maternal and child health services unless otherwise noted (see OSR - summary over time for selected data from these organisations and Interpreting OSR data for more information).