OSR - summary over time

Table 1 presents a selection of results over time for organisations reporting to the Online Services Reporting (OSR) collection.

See Technical notes and Impact of COVID-19 for information on interpreting changes over time.

Table 1: Indigenous-specific primary health care organisations, selected results (number)
 

2017–18

2018–19

2019–20(a)

2020–21(a)

Organisations

198

210

196

191

Clients

483,073

498,206

468,500

454,047

Indigenous clients

391,860

393,101

382,607

367,409

Full-time equivalent (FTE) staff(b)

8,215

8,343

7,634

8,557

Health FTE staff(b)

4,938

4,824

4,509

5,021

Employed FTE staff

7,945

7,981

7,352

8,310

Employed Health FTE staff

4,695

4,495

4,258

4,811

Employed Indigenous FTE staff

4,254

4,130

3,817

4,315

Health FTE per 1,000 clients

10.2

9.9

9.6

11.1

Average contacts per client

12.6

12.2

11.6

12.1

Average episodes of care per client

7.5

7.6

7.5

7.8

  1. Unlike in previous years, for 2019–20 and 2020–21, reporting to the collection was made voluntary in acknowledgement of the additional pressures on organisations because of COVID-19.
  2. Includes visiting FTE staff.

Notes:

  1. Excludes data from organisations that received funding only for maternal and child health services. See Maternal and child health organisations for selected data over time.
  2. See also Technical notes and Impact of COVID-19 for information on interpreting changes over time.

Source: AIHW analysis of OSR data collection.

Maternal and child health organisations reporting to the OSR

Results presented in this report exclude data from the OSR organisations that received funding only for maternal and child health services. Selected data from these organisations are presented in Table 2.

Table 2: Maternal and child health organisations, selected results (number)
 

2018–19

2019–20(a)

2020–21(a)

Organisations

22

19

20

Clients

7,964

8,018

7,411

Indigenous clients

5,723

5,387

5,941

Full-time equivalent (FTE) staff

119.4

99.9

125.2

Health FTE staff

86.6

76.6

89.2

Employed FTE staff

116.4

95.7

120.0

Employed Health FTE staff

83.9

72.7

84.7

Employed Indigenous FTE staff

68.1

38.3

53.1

Health FTE per 1,000 clients

10.9

9.6

11.2

Average contacts per client

8.9

5.9

10.8

Average episodes of care per client

4.2

4.5

4.7

  1. Unlike in previous years, for 2019–20 and 2020–21, reporting to the collection was made voluntary in acknowledgement of the additional pressures on organisations because of COVID-19.

Note: See also Technical notes and Impact of COVID-19 for information on interpreting changes over time.

Source: AIHW analysis of OSR data collection.