Services provided

An organisation may deliver services from 1 or more sites. In 2017–18, Indigenous-specific primary health care was delivered by 198 organisations from 383 service delivery sites (Table 1). Data on service delivery sites and services provided were not collected in 2018–19. Work is underway to revise and reintroduce these items for future collections.

Most sites provided clinical services such as the diagnosis and treatment of chronic illnesses (88%), mental health and counselling services (88%), maternal and child health care (86%), and antenatal care (78%). Around two-thirds provided tobacco programs (69%) and substance-use and drug and alcohol programs (66%).

Most organisations provided access to a doctor (86%) and just over half (54%) delivered a wide range of services, including all of the following during usual opening hours: the diagnosis and treatment of illness and disease; antenatal care; maternal and child health care; social and emotional wellbeing/counselling services; substance use programs; and on‑site or off-site access to specialist, allied health and dental care services.

Most organisations (95%) also provided group activities as part of their health promotion and prevention work. For example, in 2017–18, these organisations provided around:

  • 8,400 physical activity/healthy weight sessions
  • 3,700 living skills sessions
  • 4,600 chronic disease client support sessions
  • 4,100 tobacco-use treatment and prevention sessions.

In addition to the services they provide, organisations reported on service gaps and challenges they faced and could list up to 5 of each from predefined lists. These were not ranked in terms of priority. In 2017–18, around two-thirds of organisations (68%) reported mental health/social and emotional health and wellbeing services as a gap faced by the community they served. This was followed by youth services (54%). Over two-thirds of organisations (71%) reported the recruitment, training and support of Aboriginal and Torres Strait Islander staff as a challenge in delivering quality health services.

Table 1: Service delivery sites, type of service, 2017–18

Type of service

Number

%

Social and emotional wellbeing/mental health/counselling

337

88.0

Diagnosis/treatment of chronic illness/disease

336

87.7

Transport

331

86.4

Maternal/child health care

328

85.6

Treatment of injury

317

82.8

Diagnosis/treatment of infectious illness/disease

316

82.5

Antenatal care

298

77.8

Tobacco programs

265

69.2

Substance use/drug and alcohol programs

252

65.8

Total sites

383

100.0

Clinical services provided, by either state/territory or organisation type or remoteness, by reporting period (number in label and % on axis)

This Tableau visualisation shows the number and percentage of vacant FTE positions by vacancy type (expanded list) for either:

  • type of organisation (ACCHS, government, other)
  • state/territory (NSW/ACT, Vic, Qld, WA, SA, Tas, NT)
  • remoteness area (Major cities, Inner regional, Outer regional, Remote, Very remote).

Reporting periods between 2013–14 to 2017–18 can be selected. The option to explore further by the topic of interest (health promotion activities; group activities; access to specialist, allied health and dental services; service gaps; service challenges) is provided.

Data supporting this visualisation are available in Excel supplementary data tables at Data.

Visualisation not available for printing