Integrating indicators, theory and practice in the disability services field

Examines how performance-related concepts such as 'input', 'output', 'outcome', 'efficiency' and 'effectiveness' are understood and put into practice in the disability services field. It provides a national framework in which current practice can be viewed in a theoretical context, and points the way forward for national indicator development. The policy and data relevance of this work extend beyond the disability services field to the community services field more generally.