Table of contents

  • Summary
  • 1. Introduction
    • 1.1 What’s in this report?
  • 2. How much emergency department activity was there?
    • 2.1 How many emergency department presentations were there?
  • 3. Who used emergency department services?
    • 3.1 How did emergency department use vary by age group and sex?
    • 3.2 How did emergency department use vary by Indigenous status?
    • 3.3 How did emergency department use vary by remoteness area?
    • 3.4 How did emergency department use vary by socioeconomic status?
  • 4. How and why were services accessed?
    • 4.1 What types of visit occur in emergency departments?
    • 4.2 How urgently was care required?
    • 4.3 When did people present to the emergency department?
    • 4.4 Why did people receive care?
    • 4.5 How was care completed?
  • 5. How long did people wait for emergency department care?
    • 5.1 Measurement of time in the emergency department
    • 5.2 How have waiting times changed over time?
    • 5.3 How long did people wait for care in 2017–18?
  • 6. How long did people stay in the emergency department?
    • 6.1 How long did patients stay?
    • 6.2 How many visits were completed within 4 hours?
    • 6.3 How long did clinical care take?
  • Appendix A: What data are reported?
  • Appendix B: Technical notes
  • Appendix C: Public hospital peer groups
  • Appendix D: National hospital statistics related committees
  • Acknowledgements
  • Abbreviations
  • Symbols
  • Glossary
  • References
  • List of tables
  • List of figures