Table of contents
- Preliminary material
- Title and verso pages
- Contents
- Acknowledgments
- Abbreviations
- Symbols
- Summary
- How satisfied are tenants?
- What are the benefits of living in social housing?
- What are dwelling conditions and use like?
- Which support services are used most and by which tenants?
- Body section
- 1 Introduction
- The social housing sector
- 2012 NSHS methodology
- 2012 NSHS sample representativeness
- 2 Tenant satisfaction
- Overall satisfaction
- Satisfaction with amenities
- Satisfaction with location
- Satisfaction with maintenance services
- 3 Benefits of living in social housing
- Perceived benefits of living in social housing
- What is social inclusion?
- 4 Use of support services
- Household need for, and use of, other community and health services
- Housing provider assistance in obtaining services
- 5 Dwelling condition
- Facilities
- Structure
- Dwelling standard
- 6 Dwelling utilisation
- Dwelling utilisation, by state and territory
- Dwelling utilisation, by location
- Dwelling utilisation, by Indigenous status
- 1 Introduction
- End matter
- Appendixes
- Appendix A: Profile of 2012 NSHS social housing survey respondents
- Characteristics of survey respondents
- Characteristics of households
- Appendix B: Survey and reporting methodology
- Survey response rates
- Scope
- Methodology
- Respondents versus households
- Weighting
- Sampling variability
- Comparability with the 2010 questionnaire
- Appendix C: Final 2012 NSHS questionnaire
- Covering letter used for initial mail-out for 2012 NSHS (public housing example)
- Covering letter used for reminder mail-out for 2012 NSHS (public housing example)
- CORE questionnaire 2012 NSHS
- Appendix D: Data quality statement
- Summary of key issues
- Description
- Institutional Environment
- Timeliness Accessibility Interpretability Relevance Accuracy Coherence
- Appendix E: Detailed results of the 2012 NSHS
- Glossary
- References
- List of tables
- List of figures
- Related publications