Table of contents

  • Summary
    • What we know
    • What we don’t know
  • Introduction
  • Background
    • Barriers and facilitators to adequate health service access
      • Physical availability
      • Affordability
      • Appropriateness
      • Acceptability
    • Differing concepts of health and treatment of illnesses
    • Reluctance to engage due to colonial history and past injustices
    • Language and communication barriers
    • Strategies for providing culturally competent health services
      • Involve the community in planning and delivering services
      • Respect and respond to Indigenous relationships and gendered behaviour protocols
      • Design flexible and well-coordinated services
      • Community-designed culturally appropriate health promotion campaigns
      • Employ Indigenous staff in non-Indigenous specific services
      • Train non-Indigenous staff in cultural competence skills
      • Indigenous-specific health services
  • Conclusion
  • Appendix 1
  • References
  • Acknowledgments
  • Abbreviations
  • Terminology
  • Funding
  • Suggested citation
  • Verso page
  • Copyright
  • Additional reading and resources