The AIHW is committed to making our information, products and services available to everyone. If you have any trouble accessing a file or document, you can contact us for an accessible version.
Please supply the following information when using our online contact form:
- the title of each report or other file (as it appears on the web page containing the link)
- the address or URL of the web page containing the link (as it appears in the 'Address' or 'Location' field of your browser)
- the alternative format you'd like for each file
- the reason for your request ('I had difficulty downloading the PDF file', 'I require a more accessible file' etc.) so we can improve the service we provide you.
Common file formats and readers
Adobe Acrobat PDF
You need Adobe Acrobat Reader software on your computer or device to download a file in PDF format. If you do not have a PDF reader, you can download Adobe Acrobat Reader for free.
A guide to assist users of screen readers to read the content of PDF documents is available from the Adobe Accessibility Resource Centre.
You need Microsoft Excel Viewer software on your computer or device to download a file in view Excel's spreadsheet format. If you do not have a spreadsheet viewer, you can download Microsoft Excel for free.
You need Microsoft PowerPoint Viewer software on your computer or device to download a file in Microsoft PowerPoint's presentation format. If you do not have a presentation viewer, you can download Microsoft PowerPoint for free.