Table of contents

  • Summary 
  • Performance indicators 
    • P1 Amenity/location
    • P2 Affordability
    • P3 Match of dwelling to household size
    • P4 Low income
    • P5 Special needs
    • P6 Priority access to those in greatest need
    • P7 Customer satisfaction
    • P8 Net recurrent cost per dwelling
    • P9 Occupancy rate
    • P10 Turnaround time
    • P11 Rent collection rate