Table of contents

  • Preliminary material
    • Title and verso pages
    • Contents
    • Acknowledgments
    • Summary
  • Body section
    • 1 Introduction
    • 2 What was the level of turn-away?
    • 3 Who was turned away?
    • 4 Why were people turned away?
    • 5 Were people referred on to other accommodation when turned away?
    • 6 Factors affecting turn-away
  • End matter
    • References
    • List of figures