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Coordination of health care: experiences of barriers to accessing health services among patients aged 45 and over
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This release
AIHW (Australian Institute of Health and Welfare) (2020) Coordination of health care: experiences of barriers to accessing health services among patients aged 45 and over, AIHW, Australian Government, accessed 4 June 2026.
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Having timely access to health-care professionals when a person needs it is crucial to preventing, treating and managing health conditions. In 2016, 1 in 4 patients did not see a GP, and 1 in 8 patients did not see a specialist, even when they felt they needed to. This report looks at the associations between selected patient characteristics and self-reported experiences of barriers to accessing GPs and specialists.
1 in 4 (24%) patients did not see a GP when they felt they needed to.
1 in 8 (13%) patients did not see a specialist when they felt they needed to.
Half (50%) of patients who did not see a GP when needed said it was because they could not get an appointment.
Nearly half (45%) of patients who did not see a specialist when needed said it was because of cost.
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