Disability Support Pension recipients

Introduction

‘More people are delaying mental health care due to cost.’

National Mental Health Commission 2025

While cost is a barrier for many Australians, it can have a much greater impact on people with disability who may rely on income support and face higher everyday living expenses. For some people with disability, the Disability Support Pension (DSP) is their primary source of income, and this can directly influence whether timely mental health care is affordable. The DSP is a means-tested income support payment for people aged 16 and over (but under the Age Pension age at claim) who have a reduced capacity to work because of disability.

The findings below show how these financial and structural barriers translate into patterns of mental health service use. They illustrate the extent to which DSP recipients rely on hospital‑based care, potentially because community‑based or preventative supports are unaffordable, unavailable, or difficult to access. Those who are able to access primary or community supports may also present to ED more if they are following a practitioner’s advice in acute and crisis situations.

Key findings

In 2022–23: 

  • around 1 in 25 (4%) DSP recipients had at least one mental health-related emergency department (ED) presentation compared with less than 1% of people with no government disability supports
  • DSP recipients had a rate of ED presentations for mental health care 11.5 times as high as people with no government disability supports after adjusting for age
  • the proportion of DSP recipients arriving at the ED by police or correctional services vehicle was almost twice as high as people with no government disability supports
  • the proportion of DSP recipients who had at least one hospitalisation for mental health care was almost 9 times as high as people with no government disability supports
  • DSP recipients had a rate of hospitalisations for mental health care 12.6 times as high as people with no government disability supports after adjusting for age
  • around 2 in 3 (64%) mental health care hospitalisations for DSP recipients took place in specialist psychiatric units, compared with 2 in 5 (44%) for people with no government disability supports.

Did you know?

The costs of mental health services can vary enormously depending on someone’s location and the type of service they need (Health Direct 2025). A mental health treatment plan allows people to claim some of the cost of mental health care through Medicare. Once all sessions on the mental health treatment plan are used, people need to pay in full for any additional sessions themselves. The cost and complexity of the system can prevent people from accessing mental health support. People with disability may face greater barriers, particularly if their disability makes it harder to find information about the mental health support system or to find a suitable and affordable provider.

Emergency department care

In 2022–23, around 1 in 25 (4% or 28,100) DSP recipients had at least one mental health-related ED presentation, compared with less than 1% of people with no government disability supports.

‘People seek mental health-related services in EDs for a variety of reasons, often as an initial point of contact or for after-hours care, for crisis support or being unable to access support through other means.’

Peta Marks, mental health nurse

Recorded in Mental Health in Emergency Care (Marks 2022)

 

Hospitalisations

In 2022–23, around 26,200 DSP recipients were admitted to public hospitals for mental health care, accounting for 56,310 hospitalisations. People could be admitted more than once. These numbers have remained relatively steady in recent years, with a slight decrease in 2021–22, coinciding with the COVID-19 pandemic.

Figure 5: Number of Disability Support Pension recipients who were hospitalised for mental health care, 2018–19 to 2022–23

Line chart showing number of people who were hospitalised for mental health care.


Source: AIHW NHDH 2018–23, analysis of NHDH | Data source overview

Figure 6: Number of hospitalisations for mental health care for Disability Support Pension recipients, 2018–19 to 2022–23

Line chart showing number of hospitalisations for mental health care.


Source: AIHW NHDH 2018–23, analysis of NHDH | Data source overview