AIHW (Australian Institute of Health and Welfare) (2019) Coordination of health care: experiences of information sharing between providers for patients, AIHW, Australian Government, accessed 4 June 2026.
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Safe and high-quality health care depends on the sharing of health information between health-care providers. In 2016, nearly 1 in 4 patients reported inadequate information sharing between the emergency department they visited and their General Practitioner (GP) or usual place of care. This report looks at gaps in information sharing between providers, using the 2016 Survey of Health Care.
In 2016, nearly all patients (98%) reported that their usual GP or place of care was aware of their health-care history
12% of patients aged 45–54 did not receive enough information about their care compared with 6% aged 65 and over
Remote area GPs were less likely to be informed of patients’ last specialist visit compared with major city GPs
1 in 4 patients who visited an emergency department said information was not shared with their GP
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