Trends in satisfaction with dental care - 1994-96 to 1999

This report provides information on aspects of satisfaction with recent dental visits. Satisfaction with health care reflects the extent to which the care given meets the patients' needs and expectations, with care that is less satisfactory to the consumer likely to be less effective. Differences by age groups, place of last visit, cardholder status, rural location and country of birth are presented. Comparisons between the Dental Satisfaction Survey 1999 and combined data from the 1994, 1995 and 1996 surveys have been presented. Changes have occurred in access to services, which may have affected the levels of satisfaction reported, particularly among disadvantaged groups, and those in poorer oral health than their counterparts.