Summary

This report presents information on veterans including current and ex-serving members based on their engagement with the Department of Veterans’ Affairs (DVA). DVA provides support, funding and services for veterans and their eligible dependants. DVA support services include health care, rehabilitation, mental health, income support (benefits, payments, pensions, compensation), housing and other services (Overview of DVA benefits and services).

However, the Royal Commission into Defence and Veteran Suicide identified that DVA should seek to better understand why veterans do not engage with DVA. Analysis released in 2021 (Serving and ex-serving Australian Defence Force members who have served since 1985: suicide monitoring 1997 to 2021) showed that most ex-serving members who died by suicide between 2002 and 2021 were not DVA clients at the time of their death.

In response to the Royal Commission, AIHW and DVA have collaborated on this research to explore the demographic, health and wellbeing characteristics of ex-serving ADF members who are not DVA clients (see page 221 of Volume 5: Final Report: Transition, DVA and support for ex-serving members). 

This report outlines information on veterans who have not engaged with DVA services (non-DVA clients) as well as veterans who have not recently engaged with DVA (earlier DVA clients) services and compares these veterans with others who have engaged with DVA or engaged with DVA recently (recent DVA clients).

More information on these groups can help identify potential reasons for why veterans and which groups of veterans have not engaged with DVA services or not recently engaged with DVA. This can inform DVA planning and policies and build understanding on ways to target these veterans to increase their engagement with DVA or develop policies to improve their health or wellbeing.  

Non-DVA clients

Earlier DVA clients