Crisis support

If you, or someone you know, is experiencing crisis visit your nearest hospital emergency or use any of the crisis helplines below.

If life is in immediate danger, please call 000.


National crisis numbers

Organisation

Contact

Description

Lifeline

Call 13 11 14

Text (SMS) 0477 13 11 14

Online chat

Available 24 hours, 7 days a week.

Provides all Australians experiencing emotional distress with access to 24/7 confidential crisis support and suicide prevention services. Trained volunteers are ready to listen, provide support and referrals.

Suicide Call Back Service

Call 1300 659 467

Online counselling or video chat 

Available 24 hours a day, 7 days a week. 

Counselling support for anyone affected by suicide, including people at risk, carers and those bereaved by suicide. All staff are qualified professional counsellors, social workers or psychologists and are available 24/7.

Kids Helpline

Call 1800 55 1800

Web chat  

Email [email protected]

Available 24 hours a day, 7 days a week.

Kids Helpline provides private and confidential counselling for young people aged 5–25 years.

MensLine Australia

Call 1300 78 99 78

Online chat and counselling 

Available 24 hours a day, 7 days a week.

MensLine Australia is an information and referral service for men with emotional health, family and relationship concerns.

All staff are qualified professional counsellors, social workers or psychologists specialising in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, suicide prevention and emotional well-being.

13YARN

Call 13YARN (13 92 76)

Available 24 hours a day, 7 days a week.

13YARN [Thirteen YARN] is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. 

They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.

QLife

Call 1800 184 527

Webchat

Available 3pm to midnight (AEST), 7 days a week.

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Beyond Blue

Call 1300 22 4636 available 24 hours a day, 7 days a week.

Online chat available 11am to midnight (AEST), 7 days a week.

Email get a reply in 24 hours

Online forums available 24 hours a day, 7 days a week.

Beyond Blue provides information and support to help all Australians achieve their best possible mental health.

All calls and chats are one-on-one with a trained mental health professional, and completely confidential.

1800RESPECT

Call 1800 737 732

Online chat 

Available 24 hours a day, 7 days a week.

1800RESPECT provides support to people impacted by sexual assault, domestic or family violence and abuse.

All calls and chats are with a trained counsellor who will provide information and counselling and referrals to services or support.

Open Arms – Veterans & Families Counselling

Call 1800 011 046

Available 24 hours a day, 7 days a week.

Open Arms – Veterans & Families Counselling is Australia’s leading provider of mental health assessment and counselling for Australian veterans and their families.

ADF All-hours Support Line (ASL)

Call 1800 628 036

Available 24 hours a day, 7 days a week.

The ASL is a confidential telephone service for Australian Defence Force (ADF) members and their families. The ASL is there to help access ADF or civilian mental health services, psychology, medical, social work, and chaplain services.

National Alcohol and Other Drug Hotline

Call 1800 250 015

Available 24 hours a day, 7 days a week.

Call the National Alcohol and Other Drug Hotline for free and confidential advice about alcohol and other drugs.

MATES Helpline

Call 1300 642 111

Available 24 hours a day, 7 days a week.

Mates in construction provides support to those in the construction industry.

If you feel you can’t call any of the above services, you can also:

Talk to someone you trust.

Contact your GP, a counsellor, psychologist or psychiatrist.

Head to Health — Funded by the Australian Federal Government, Head to Health is an online gateway to trusted mental health resources and content from Australia’s leading health organisations.

Help for those affected by suicide
Organisation Contact Description

The National Indigenous Postvention Service

Call 1800 805 801

Available 24 hours a day, 7 days a week

Provides support to individuals, families and communities affected by suicide or other trauma that is culturally responsive to their needs.

The telephone service is usually answered by a National Indigenous Postvention Advocate. If for some reason the call is diverted to message bank, callers are asked to leave a message with their best contact number and the Postvention Advocate will call them back as soon as possible.

Standby Support

Call 1300 727 247

Available 24 hours a day, 7 days a week.

Find support in your region

Support for anyone who has been impacted by suicide at any stage in their life, including individuals, families and friends, witnesses, schools, workplaces and community groups, first responders and service providers.