Crisis support

If you, or someone you know, is experiencing crisis visit your nearest hospital emergency or use any of the crisis helplines below.

If life is in immediate danger, please call 000.


National crisis numbers

Organisation

Contact

Description

Lifeline

13 11 14
24 hour, 7 days a week confidential telephone crisis support.

0477 13 11 14
text (SMS) crisis support available 6pm to midnight (Australian Eastern Standard Time; AEST), 7 days a week.

Online crisis support chat serviceavailable 7pm to midnight (AEST), 7 days a week.

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Trained volunteers are ready to listen, provide support and referrals.

Suicide Call Back Service

1300 659 467
24 hour, 7 days a week telephone counselling for anyone affected by suicide, including people at risk, carers and those bereaved by suicide.

Online counselling or video chat service available 24 hours a day, 7 days a week.

All staff are qualified professional counsellors, social workers or psychologists.

Kids Helpline

1800 55 1800
24 hour, 7 days a week telephone counselling.

Web chat service available 24 hours a day, 7 days a week.

Kids Helpline provides private and confidential counselling for young people aged 5–25 years.

MensLine Australia

1300 78 99 78
24 hour, 7 days a week telephone counselling.

Online counselling service available 24 hours a day, 7 days a week.

MensLine Australia is an information and referral service for men with emotional health and relationship concerns.

All staff are qualified professional counsellors, social workers or psychologists specialising in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, suicide prevention and emotional well-being.

Beyond Blue

1300 22 4636
24 hour, 7 days a week telephone support.

Online chat service available 3pm to midnight (AEST), 7 days a week.

Beyond Blue provides information and support to help all Australians achieve their best possible mental health.

All calls and chats are one-on-one with a trained mental health professional, and completely confidential.

1800RESPECT

1800 737 732
24 hour, 7 days a week telephone counselling.

Online chat service available 24 hours a day, 7 days a week

1800RESPECT provides support to people impacted by sexual assault, domestic or family violence and abuse.

All calls and chats are with a trained counsellor who will provide information and counselling and referrals to services or support.

Open Arms – Veterans & Families Counselling

1800 011 046
24 hour, 7 days a week telephone counselling

Open Arms – Veterans & Families Counselling is Australia’s leading provider of high quality mental health assessment and clinical counselling services for Australian veterans and their families.

ADF All-hours Support Line (ASL)

1800 628 036
24 hour, 7 days a week telephone counselling

The ASL is designed to help any Australian Defence Force (ADF) member or their family access the support they are entitled to receive from the ADF. They can also help you identify what services are available in your general community to help solve the problem.

National Alcohol and Other Drug Hotline

1800 250 015

Call the National Alcohol and Other Drug Hotline for free and confidential advice about alcohol and other drugs.

If you feel you can’t call any of the above services, you can also:

Talk to someone you trust.

Contact your GP, a counsellor, psychologist or psychiatrist.

Head to Health — Funded by the Australian Federal Government, Head to Health is an online gateway to trusted mental health resources and content from Australia’s leading health organisations.

Help for those affected by suicide
Organisation Contact Description

The National Indigenous Postvention Service

1800 805 801
24 hour, 7 days a week telephone support.

Provides support to individuals, families and communities affected by suicide or other trauma that is culturally responsive to their needs.

The telephone service is usually answered by a National Indigenous Postvention Advocate. If for some reason the call is diverted to message bank, callers are asked to leave a message with their best contact number and the Postvention Advocate will call them back as soon as possible.

Standby Support

24 hour, 7 days a week telephone support. Phone number depends on your state or area, State and territory support numbers.

Support for anyone who has been impacted by suicide at any stage in their life, including individuals, families and friends, witnesses, schools, workplaces and community groups, first responders and service providers.