Please note: this information is also published on GEN Aged Care Data, which is managed by the Australian Institute of Health and Welfare.

Quality in aged care

GEN Aged Care Data is a one-stop-shop providing information and data on aged care in Australia.

Table of contents

  • Summary
  • 1 Introduction
    • Aged Care Quality and Safety Commission
    • Consumer experience
    • Report structure
  • 2 Methods and measures
    • Data sources
    • Methods
    • Profile of CER sample
  • 3 Results
    • CER question responses
    • Effects of personal and service characteristics on positive responses
  • 4 Factors associated with positive responses
    • Associations for each factor across CER questions
    • Factors associated with positive responses for each CER question
    • Interpretation of results from regression analyses
  • 5 Discussion
  • 6 Next steps
  • Appendix A: Consumer experience questionnaire
  • Appendix B: Methods in detail
  • Appendix C: Positive response proportions
  • Appendix D: Results of regression analysis
  • Acknowledgments
  • Abbreviations
  • Symbols
  • Glossary
  • References
  • List of tables
  • List of figures
  • Related publications