Lower levels of dental satisfaction were reported by:

  • younger age groups;
  • cardholders who received their most recent dental care at a public clinic;
  • those in poorer dental health;
  • those who reported that they needed a dental visit within 3 months and
  • those who speak a language other than English at home.

Cost satisfaction was low, particularly among uninsured cardholders and non-cardholders who attended private practices.

The strongest predictors of higher satisfaction scores were age and the last dental visit being at a private practice rather than a public clinic. Personal financial constraints had negative associations with all satisfaction scales.