Table of contents

  • Preliminary material
    • Title and verso pages
    • Contents
    • Acknowledgments
    • Summary
  • Body section
    1. Introduction
      • The government response to homelessness
    1. What was the level of turn-away?
      • Turn-away as a percentage of people requiring new and immediate accommodation
      • Turn-away as a percentage of the total expressed demand for immediate accommodation
      • Changes over time
    1. Who was turned away?
      • Sex
      • Age
      • Country of birth
      • Aboriginal and Torres Strait Islander people
    1. Why were they turned away?
      • Requesting group
    1. Were people referred on to other accommodation when turned-away?
      • Requesting group
    1. Factors affecting turn-away
      • Undersupply of specialist homelessness accommodation
      • Rate of turnover
      • Lack of exit points
      • Hidden need for accommodation
  • End matter
    • References
    • List of figures