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Experiences in health care for people with chronic conditions: exploring the data on how GPs and other specialists communicate with their patients 

Positive relationships with health care providers and care continuity are key to improving patients’ health outcomes. This web report provides data on patients with chronic conditions experiences with their health providers, particularly with respect to whether or not GPs and other specialists communicated in a respectful and attentive way. Most people with chronic conditions reported positive experiences with their GPs and other specialists. However, younger patients and patients with mental health conditions reported less positive experiences.

More information on the topic, data and analysis is available in the accompanying main PDF report Experiences in health care for people with chronic conditions: how GPs and other specialists communicate with their patients.

Experiences in health care for people with chronic conditions: How GPs and other specialists communicate with their patients 

Positive relationships with health care providers and care continuity are key to improving patients’ health outcomes. This report explores the experiences that patients with chronic conditions have with their health providers, particularly with respect to whether or not GPs and other specialists consistently communicated in a respectful and attentive way. Most people with chronic conditions reported positive experiences with their GPs and other specialists. However, younger patients and patients with mental health conditions reported less positive experiences.

More patient experience data are available to explore in the accompanying web report Experiences in health care for people with chronic conditions: exploring the data on how GPs and other specialists communicate with their patients.

Medicare-subsidised GP, allied health and specialist health care across local areas: 2013–14 to 2018–19 

Use of non-hospital Medicare-subsidised services, such as GP, allied health, specialist, diagnostic imaging, and nursing and Aboriginal health workers, continues to vary considerably depending on where a person lives in Australia. In 2018–19, 88% of Australians saw a GP, an increase from 86% in 2013–14. People living in metropolitan Primary Health Network (PHN) areas were more likely to visit their GP after-hours than people from regional areas, whilst the converse was true for the use of GP services targeting chronic disease and complex care coordination and management.

Aboriginal and Torres Strait Islander-specific primary health care: results from the OSR and nKPI collections 

Information on organisations funded by the Australian Government under its Indigenous Australians’ Health Programme (IAHP) to deliver culturally appropriate primary health care services to Aboriginal and Torres Strait Islander people is available through two data collections—the Online Services Report (OSR); and the national Key Performance Indicators (nKPIs). This report presents the latest results from these collections.

National Partnership on Essential Vaccines: performance report 2018–19 

This report provides an assessment of state and territory performance against the performance benchmarks outlined in the National Partnership on Essential Vaccines, for the assessment period 1 April 2018 to 31 March 2019. The report shows that 3 jurisdictions met all 5 benchmarks, with the other jurisdictions each meeting 4 of the 5 benchmarks.

Use of emergency departments for lower urgency care: 2015–16 to 2018–19 

More than one-third of presentations to hospital emergency departments (EDs) are for lower urgency care, some of which may be managed more appropriately by health services in the community. In 2018−19, use of EDs for lower urgency care varied across Australia—ranging from 53 presentations per 1,000 people in Darling Downs and West Moreton Primary Health Network (PHN) area (Qld), to 333 per 1,000 people in Western NSW PHN area.

COVID-19

This covers data up to 30 June 2019, as such this data precedes COVID-19.

Coordination of health care: experiences of barriers to accessing health services among patients aged 45 and over 

Having timely access to health-care professionals when a person needs it is crucial to preventing, treating and managing health conditions. In 2016, 1 in 4 patients did not see a GP, and 1 in 8 patients did not see a specialist, even when they felt they needed to. This report looks at the associations between selected patient characteristics and self-reported experiences of barriers to accessing GPs and specialists.

Patient experiences in Australia by small geographic areas in 2017–18 

Australian adults report their experiences of more than 20 aspects of health and health care in the latest web update. Information from 2013–14 to 2017–18 is presented by Primary Health Network areas across Australia, on topics including self-reported health status, use of health services and cost barriers to accessing services.

Review of the two national Indigenous specific primary health care datasets: The Online Services Report and the national Key Performance Indicators  

The Online Services Report (OSR) and the national Key Performance Indicators (nKPI) collect data from the organisations funded by the Australian Government to deliver comprehensive and culturally appropriate primary health care services to Aboriginal and Torres Strait Islander Australians. AIHW undertook a review of these data sets for the Department of Health. This report highlights the importance of these data collections, summarises the findings of the review and presents a series of recommendations for their improvement in the future.

Disparities in potentially preventable hospitalisations across Australia, 2012-13 to 2017-18 

The potentially preventable hospitalisations (PPH) indicator is a proxy measure of primary care effectiveness. PPH are specific hospital admissions that potentially could have been prevented by timely and adequate health care in the community. This report highlights disparities in PPH rates between populations, particularly the very young and the elderly, those in socioeconomically disadvantaged areas, remote areas, and Indigenous Australians, and illustrates some challenges and opportunities for PPH reporting.

More information is available in the companion web report Disparities in potentially preventable hospitalisations across Australia: Exploring the data.

Disparities in potentially preventable hospitalisations across Australia: Exploring the data 

The potentially preventable hospitalisations (PPH) indicator is a proxy measure of primary care effectiveness. PPH are specific hospital admissions that potentially could have been prevented by timely and adequate health care in the community. This report highlights disparities in PPH rates between populations, particularly the very young and the elderly, those in socioeconomically disadvantaged areas, remote areas, and Indigenous Australians, and illustrates some challenges and opportunities for PPH reporting.

More information is available in the companion PDF report Disparities in potentially preventable hospitalisations across Australia, 2012–13 to 2017–18.

National asthma indicators – an interactive overview 

This web report provides interactive data displays on the national asthma indicators published in the National Asthma Strategy 2018 by the National Asthma Council (National Asthma Strategy).

The indicators provide insights on how common asthma is in Australia; asthma related deaths, hospital visits and general practice encounters; the use of asthma action plans, impact of asthma on quality of life, and the cost of asthma to the Australian healthcare system.

Fact sheet: Monitoring asthma in Australia

Potentially preventable hospitalisations in Australia by age groups and small geographic areas, 2017–18 

The potentially preventable hospitalisations (PPH) indicator is a proxy measure of primary care effectiveness. PPH are certain hospital admissions that potentially could have been prevented by timely and adequate health care in the community. There are 22 conditions for which hospitalisation is considered potentially preventable, across 3 broad categories: chronic, acute and vaccine-preventable conditions. This 2017–18 data update provides information by Primary Health Network (PHN) and Statistical Area Level 3 (SA3). Rates for two age groups (for people aged under 65 years, and 65 years and over) are also included.

Medicare-subsidised GP, allied health and specialist health care across local areas: 2013–14 to 2017–18 

Across Australia, use of non-hospital Medicare-subsidised services, such as GP, allied health, specialist and diagnostic imaging, varies considerably depending on where a patient lives. This variation may reflect differences in patients’ health and health care preferences, population growth and accessibility of services (availability, costs and service options).

National Partnership on Essential Vaccines: performance report 2017–18 

This report provides an assessment of state and territory performance against 4 of the 5 performance benchmarks outlined in the National Partnership on Essential Vaccines, for the assessment period 1 April 2017 to 31 March 2018. The fifth benchmark was not assessed in this period. The report shows that 6 jurisdictions met all 4 benchmarks, with one benchmark being either partly met or not met in each of the other 2 jurisdictions.

Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18 

This is the tenth national report on organisations funded by the Australian Government to provide health services to Aboriginal and Torres Strait Islander people. In 2017–18, nearly 200 organisations provided a range of primary health services to around 483,000 clients, 81% of whom were Indigenous. Around 3.6 million episodes of care were provided, nearly 3.1 million of these (85%) by Aboriginal Community Controlled Health Services.

National Key Performance Indicators for Aboriginal and Torres Strait Islander Primary Health Care: Results to June 2018 

This is the first Tableau report using data from the national Key Performance Indicators (nKPIs) data collection. Information is presented for the reporting periods June 2017, December 2017 and June 2018 across 24 indicators, focusing on maternal and child health, preventative health, and chronic disease management. More than 270,000 Indigenous regular clients attended organisations that reported nKPI data in June 2018.

Coordination of health care: experiences of information sharing between providers for patients aged 45 and over 2016 

Safe and high-quality health care depends on the sharing of health information between health-care providers. In 2016, nearly 1 in 4 patients reported inadequate information sharing between the emergency department they visited and their GP or usual place of care. This report looks at gaps in information sharing between providers, using the 2016 Survey of Health Care.

Transition between hospital and community care for patients with coronary heart disease: New South Wales and Victoria 2012–2015 

This report examined the health services used by more than 37,300 people with coronary heart disease (CHD) who were discharged from a public hospital in New South Wales or Victoria between April 2012 and June 2013. The report analysed linked de-identified hospitalisation data to Medicare Benefits Schedule data and National Death Index data.

The report shows that the vast majority of CHD patients visited their General Practitioner (GP) within 30 days of being discharged from hospital and that they had, on average, 1 or 2 visits per month during a two year follow-up timeframe. Timely and regular contact with a GP were associated with lower risk of having an emergency re-admission to hospital for cardiovascular disease.

National Key Performance Indicators for Aboriginal and Torres Strait Islander primary health care: results for 2017 

This fifth national report on the national Key Performance Indicators (nKPIs) data collection is based on data from 231 primary health care organisations that receive funding from the Australian Government Department of Health to provide services primarily to Aboriginal and Torres Strait Islander people. Information is presented for December 2017, for 24 ‘process-of-care’ and ‘health outcome’ indicators, focusing on maternal and child health, preventative health, and chronic disease management. The report shows improvements for the majority of indicators between June and December 2017.