Services needed and provided
Unaccompanied children and other children shared a similar need for accommodation (54%); however, unaccompanied children were less likely than other children to receive this service type (46% compared with 64%).
Short-term or emergency accommodation was needed by unaccompanied children in 6,600 periods of SHS support; this service was directly provided by agencies in around half (3,200) of the periods of support.
Services needed and provided for unaccompanied children receiving SHS support in 2023–24 highlight differences and similarities when compared with other children receiving SHS support. The following is based on all SHS support periods provided to unaccompanied children; therefore, results reflect whether the service was directly provided by the SHS agency providing the period of support. Clients may also be referred to other agencies for support, particularly if an agency does not directly provide a specific service type.
Accommodation
Throughout 2023–24, accommodation provision was the second-most-needed service by both unaccompanied children and other children. Unaccompanied children and other children shared a similar need for accommodation provision (54%); however, unaccompanied children were less likely than other children to receive this service (46% compared with 64%) (Figure 6).
Half (50% or 3,200) of support periods for unaccompanied children who needed short-term or emergency accommodation were provided with this service. A further 1 in 7 (15%) were referred to another service provider, and more than a third (36%) were neither provided with this service nor referred. Comparatively, around 21% of support periods for other children needing short-term or emergency accommodation were neither provided nor referred for this type of service (Figure 6).
Assistance to sustain housing tenancy for unaccompanied children was needed in around 1 in 5 (19%) support periods and provided in around 4 in 5 (82%) of support periods.
General services
Throughout 2023–24, in almost all support periods for unaccompanied children and other children, general services was the most needed service. General services were needed (95%) and almost always provided for unaccompanied children (98% of support periods needing this service type were provided with this service). Other children had a similar experience.
Unaccompanied children were in greater need of living skills/personal development and educational assistance than other children during SHS support: over a third (35%) of unaccompanied children needed assistance with living skills/personal development and around a quarter (26%) needed assistance with education, compared with around 1 in 10 of other children (11% and 7.6%, respectively) (Figure 6).
Unaccompanied children had a lower need for assistance with family/domestic violence than other children; assistance was needed in around 1 in 10 (11%) support periods compared with around 4 in 10 (39%) for other children. However, when this service was needed, unaccompanied children were provided with assistance less often than other children (75% compared with 94%).