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This report provides an overview of national-level, state and territory findings, as well as comparisons across public housing, state owned and managed Indigenous housing and community housing tenants. The report shows that the majority of tenants are satisfied with the services provided by their housing organisation, with community housing tenants the most satisfied. Tenants report a range of benefits from living in social housing and the majority live in dwellings of an acceptable standard.
8 in 10 dwellings were reported to be of an acceptable standard
3 in 5 respondents aged 15–64 were not in the labour force
Around 1 in 3 social housing households included at least 1 member with disability
3 in 4 NSHS respondents reported that they were satisfied with services provided by their housing organisation
The 2016 National Social Housing Survey (NSHS) is the most recent in a series of surveys of social housing tenants. The 2016 NSHS sampled tenants in public housing, state owned and managed Indigenous housing, and community housing between May and August 2016.
The majority (74%) of social housing tenants were satisfied with the services received from their housing provider.
The majority (81%) of respondents lived in a dwelling of an ‘acceptable’ standard—that is, with 4 or more working facilities and no more than 2 major structural problems.
Overall, 60% of respondents of working age (15–64 years) described their current employment situation as ‘not intending or unable to work’ or ‘not in the labour force’.
Around 1 in 3 social housing households included at least 1 member with disability—that is, someone who ‘always’ or ‘sometimes’ requires assistance with self-care, body-movement or communication activities.
Social housing tenants access a range of services—including drug and alcohol counselling; aged care; advice and referral services; and residential care and supported accommodation services.
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