National Social Housing Survey: detailed results 2016

Publication

Release Date: 10 Aug 2017

Topic: Housing assistance

Media release

AIHW

Australian Institute of Health and Welfare (2017) National Social Housing Survey: detailed results 2016, AIHW, Australian Government, accessed 20 April 2024.

APA

Australian Institute of Health and Welfare. (2017). National Social Housing Survey: detailed results 2016. Canberra: AIHW.

MLA

Australian Institute of Health and Welfare. National Social Housing Survey: detailed results 2016. AIHW, 2017.

Vancouver

Australian Institute of Health and Welfare. National Social Housing Survey: detailed results 2016. Canberra: AIHW; 2017.

Harvard

Australian Institute of Health and Welfare 2017, National Social Housing Survey: detailed results 2016, AIHW, Canberra.

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This report provides an overview of national-level, state and territory findings, as well as comparisons across public housing, state owned and managed Indigenous housing and community housing tenants. The report shows that the majority of tenants are satisfied with the services provided by their housing organisation, with community housing tenants the most satisfied. Tenants report a range of benefits from living in social housing and the majority live in dwellings of an acceptable standard.

Three short supplementary reports were added in November 2017.

Two further short supplementary reports were added in May 2018.

ISBN: 978-1-76054-175-0
Cat. no: HOU 290
Pages: 124

Findings from this report:

3 in 4 NSHS respondents reported that they were satisfied with services provided by their housing organisation
8 in 10 dwellings were reported to be of an acceptable standard
3 in 5 respondents aged 15–64 were not in the labour force
Around 1 in 3 social housing households included at least 1 member with disability

PDF report table of contents

Preliminary pages: Acknowledgments; Abbreviations; Symbols

Summary

Overview of NSHS respondents

Introduction

The social housing sector
Housing policy
Overview of 2016 NSHS methodology

1 Overall satisfaction

Key demographic influences on overall satisfaction
Overall satisfaction, by state and territory
Overall satisfaction, by location (remoteness)
Overall satisfaction, by dwelling condition
Overall satisfaction, by dwelling utilisation
Satisfaction, by Indigenous status
Satisfaction, by need for assistance

2 Satisfaction with amenities

Key demographic influences on satisfaction with amenities
Satisfaction with amenities, by state and territory
Satisfaction with amenities, by location (remoteness)
Satisfaction with amenities, by Indigenous status
Satisfaction with amenities, by need for assistance

3 Satisfaction with location (proximity to facilities and services)

Key demographic influences on satisfaction with location
Satisfaction with location, by state and territory
Satisfaction with location, by remoteness
Satisfaction with location, by Indigenous status

4 Satisfaction with day-to-day maintenance services

Key demographic influences on satisfaction with day-to-day maintenance services
Satisfaction with day-to-day maintenance services, by state and territory
Satisfaction with day-to-day maintenance services, by location (remoteness)
Satisfaction with day-to-day maintenance services, by Indigenous status
Satisfaction with day-to-day maintenance services, by dwelling condition
Satisfaction with day-to-day maintenance services, by dwelling utilisation

5 Satisfaction with emergency maintenance services

Key demographic influences on satisfaction with emergency maintenance services
Satisfaction with emergency maintenance services, by state and territory
Satisfaction with emergency maintenance services, by location (remoteness)
Satisfaction with emergency maintenance services, by Indigenous status
Satisfaction with emergency maintenance services, by dwelling condition
Satisfaction with emergency maintenance services, by dwelling utilisation

6 Perceived benefits of living in social housing

Key demographic influences on perceived benefits of living in social housing
Benefits of living in social housing, by state and territory
Benefits of living in social housing, by location (remoteness)
Benefits of living in social housing, by Indigenous status

7 Dwelling condition or standard

Key demographic influences on perceived dwelling condition
Dwelling condition or standard
Dwelling condition or standard, by state and territory
Dwelling condition, by location (remoteness)
Dwelling condition, by Indigenous status

8 Dwelling utilisation

Key demographic influences on perceived dwelling utilisation
Dwelling utilisation
Dwelling utilisation, by state and territory
Dwelling utilisation, by location (remoteness)
Dwelling utilisation, by Indigenous status

9 Use of community and health services

Key demographic influences on the use of community and health services
Assistance for social housing tenants
Use of support services, by state and territory
Use of support services, by location (remoteness)
Use of support services, by Indigenous status
Use of support services by labour force participation
Use of support services by need for assistance
Use of support services with assistance from housing providers

Appendix A: Survey and reporting methodology

Survey scope
Overview of methodological approach
Survey and interview response rates
2016 NSHS sample representativeness
Respondents versus households
Weighting
- 2016 weighting strategy: mail-out survey
- 2016 weighting calculation: face-to-face survey
Sampling variability
Comparability with the 2014 questionnaire

Appendix B: Profile of 2016 NSHS respondents

End matter: Glossary; References; List of tables; List of figures; Related publications