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Australian Institute of Health and Welfare (2019) Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18, AIHW, Australian Government, accessed 10 December 2022.
Australian Institute of Health and Welfare. (2019). Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18. Retrieved from https://www.aihw.gov.au/reports/indigenous-australians/atsi-health-organisation-osr-key-results-2017-18
Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18. Australian Institute of Health and Welfare, 08 July 2019, https://www.aihw.gov.au/reports/indigenous-australians/atsi-health-organisation-osr-key-results-2017-18
Australian Institute of Health and Welfare. Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18 [Internet]. Canberra: Australian Institute of Health and Welfare, 2019 [cited 2022 Dec. 10]. Available from: https://www.aihw.gov.au/reports/indigenous-australians/atsi-health-organisation-osr-key-results-2017-18
Australian Institute of Health and Welfare (AIHW) 2019, Aboriginal and Torres Strait Islander health organisations: Online Services Report — key results 2017–18, viewed 10 December 2022, https://www.aihw.gov.au/reports/indigenous-australians/atsi-health-organisation-osr-key-results-2017-18
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This tenth national OSR report presents information on organisations funded by the Australian Government to provide primary health services to Aboriginal and Torres Strait Islander people. It includes a profile of these organisations and information on the services they provide, client numbers, client contacts, episodes of care and staffing levels. Interactive data visualisations using OSR data for 5 reporting periods, from 2013–14 to 2017–18, are presented for the first time.
In 2017–18, organisations providing Indigenous primary health services made around 6.1 million client contacts, an average of nearly 13 contacts per client (Table 2). Over half of all client contacts (58%) were made by nurses and midwives (1.8 million contacts) and doctors (1.7 million contacts). Contacts by nurses and midwives represented half (49%) of all client contacts in Very remote areas compared with 29% overall.
At 30 June 2018, organisations providing Indigenous primary health services employed nearly 8,000 FTE staff and over half of these (54%) were Aboriginal or Torres Strait Islander. These organisations were assisted by around 270 visiting staff not paid for by the organisations themselves, making a total workforce of around 8,200 FTE staff.
Nurses and midwives were the most common type of health worker (14% of employed staff), followed by Aboriginal and Torres Strait Islander health workers and practitioners (13%) and doctors (7%). Nurses and midwives represented a higher proportion of employed staff in Very remote areas (22%).
Organisations can report up to 5 service gaps faced by the community they serve from a predefined list of gaps. Since this question was introduced in 2012–13, the most commonly reported gap has been for mental health and social and emotional health and wellbeing services. In 2017–18, this was reported as a gap by 68% of organisations.
Number of organisations
Number of clients
Number of Indigenous clients
Total FTE staff
Health FTE staff
Health FTE per 1,000 clients
Average contacts per client
Average episodes of care per client
1. Client contacts are a count of the contacts made by each type of health worker in an organisation and include those made by drivers and field officers (transport contacts). All contacts with the same client on the same day are counted as 1 episode of care only, but if a client sees multiple health workers in the same day (for example, a nurse and a doctor) then 1 episode of care will count as multiple client contacts.
2. Total FTE staff includes visiting staff.
Source: Online Services Report, 2013–14 to 2017–18.
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