Community health care satisfaction

Population groups

• Indigenous status

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by Indigenous status?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by Indigenous status. In 2024, 85% of First Nations people with disability and 89% of non-Indigenous people with disability were satisfied with the quality of allied health care.

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  Indigenous status	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  First Nations	85%	(76.8%–92.6%)
  Non-Indigenous	89%	(87.8%–90.2%)
  All persons	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.
  4. Indigenous status is voluntarily self-reported based on the ABS Indigenous Status Standard.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Gender

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by gender?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, grouped by gender. In 2024, 89% of men and women with disability were satisfied with the quality of allied health care, as were 89% of people whose gender identity was other than man or woman (please note that the proportion for 'Non-binary/Other' gender category has a high margin of error and should be used with caution).

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  Gender	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Men	89%	(87.3%–91.1%)
  Women	89%	(87.0%–90.1%)
  Non-binary/other	#89%	(78.2%–98.9%)
  All persons	89%	(87.6%–90.1%)

  Notes

  • # Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  # Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Age group

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by age group?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by age group. In 2024, 95% of people with disability aged 65 and over were satisfied with the quality of allied health care, compared with 83% of people with disability aged 18–24 and 25–44.

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  Age group	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  18–24	83%	(79.7%–86.1%)
  25–44	83%	(79.3%–85.8%)
  45–64	90%	(87.9%–91.7%)
  65 and over	95%	(93.6%–95.9%)
  All ages	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Cultural and linguistic diversity status

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by cultural and linguistic diversity background?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by cultural and linguistic diversity (CALD) status. In 2024, 85% of people with disability from CALD backgrounds were satisfied with the quality of allied health care, compared with 90% of people in the non-CALD group.

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  Cultural and linguistic diversity status	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  CALD	85%	(81.9%–89.1%)
  Non-CALD	90%	(88.7%–91.1%)
  All persons	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.
  4. Culturally and Linguistically Diverse (CALD) cohort includes people not born in a main English-speaking country and/or who mainly speak a language other than English at home.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Location

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by location?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by location. In 2024, 89% of people with disability in greater capital city areas were satisfied with the quality of allied health care, as were 89% of people in the rest of state or territory locations.

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  Location	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Greater Capital City	89%	(87.3%–90.5%)
  Rest of state/territory	89%	(86.9%–90.7%)
  All locations	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.
  4. Locations are based on the Greater Capital City Statistical Areas (GCCSAs) classification.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Severity of disability

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by severity of disability?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by severity of disability. In 2024, 84% of people with severe or profound disability were satisfied with the quality of allied health care, compared with 90% of people with milder forms of disability.

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  Severity of disability	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Severe or profound disability	84%	(80.6%–86.6%)
  Other disability status	90%	(89.0%–91.6%)
  All with disability	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.
  4. Severe or profound disability means always or sometimes needing assistance or supervision with self-care, mobility, and/or communication.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Disability group

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by disability group?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by disability group. In 2024, 90% of people with sensory or speech disability were satisfied with the quality of allied health care, compared with 81% of people with intellectual disability.

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  Disability group	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Sensory and speech	90%	(88.0%–91.7%)
  Intellectual	81%	(77.3%–85.2%)
  Physical restriction	88%	(86.3%–89.1%)
  Psychosocial	85%	(82.8%–87.1%)
  Head injury, stroke or acquired brain injury	84%	(79.0%–89.8%)
  Other disability	88%	(86.7%–89.8%)
  All with disability	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.
  4. Components will not add to total as people may report impairments related to more than one disability group. In such cases, people are counted separately for each disability group but are only counted once in the aggregated total.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Education

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by level of education?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by highest level of education. In 2024, 90% of people with disability who completed a bachelor degree or higher were satisfied with the quality of allied health care, as were 88% of people with disability who had lower levels of education.

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  Highest level of education	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  None or below Year 12	88%	(85.0%–91.7%)
  Year 12	88%	(85.1%–91.4%)
  Certificate/Diploma	88%	(86.0%–90.1%)
  Bachelor Degree or higher	90%	(88.9%–92.0%)
  All persons	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Employment status

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by employment status?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by employment status. In 2024, 90% of people with disability who were not employed were satisfied with the quality of allied health care, as were 88% of employed people with disability.

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  Employment status	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Employed	88%	(86.0%–89.7%)
  Not employed	90%	(88.3%–91.5%)
  All persons	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview
  

• Sexual orientation

  Does the proportion of people with disability who are satisfied with the quality of care provided by community allied health care sector vary by sexual orientation?

  The data in the graph and the table below show the proportion of people with disability (aged 18 and over) who are satisfied with the quality of care provided by the community allied health care sector, by sexual orientation. In 2024, 89% of straight (heterosexual) people with disability were satisfied with the quality of allied health care, and 87% of people with disability whose sexual orientation was gay, lesbian, bisexual, or other.

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  Sexual orientation	% of people with disability who are satisfied with quality of allied health care	95% Confidence Interval
  Straight (heterosexual)	89%	(87.8%–90.4%)
  Gay, lesbian, bisexual, or other	87%	(83.6%–90.9%)
  All persons	89%	(87.6%–90.1%)

  Notes

  1. Restricted to people aged 18 and over with disability who used allied health care services in the last 12 months.
  2. The measure was calculated as the number of people who answered 'Very satisfied' or 'Somewhat satisfied' to the question 'Think[ing] about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?' divided by the number of people who responded to the question. People who were not sure or did not provide a response were excluded from the calculation.
  3. For this measure, people with disability are those who both have, and self-identify as having, disability or a long-term health condition.

  Source: DHDA (Department of Health, Disability and Ageing) 2025. Australia's Disability Strategy Survey – Share with us 2024, DHDA, AIHW analysis of unit record data, accessed 17 March 2025.

  Source: Department of Health, Disability and Ageing – Australia’s Disability Strategy Survey – Share with us | Data source overview