Community health care satisfaction Data dictionary

Proportion of people with disability who are satisfied with the quality of care provided by the community allied health care sector

2024

2024

People aged 18 and over with disability¹

Number of respondents (weighted) who reported being satisfied with the quality of care provided at their most recent visit to a community allied health care provider²

Number of respondents (weighted) who reported being either satisfied or dissatisfied with the quality of care provided at their most recent visit to a community allied health care provider²

Number of respondents (weighted) who reported being satisfied with the quality of care provided at their most recent visit to a community allied health care provider divided by the number of respondents (weighted) who reported being either satisfied or dissatisfied with the quality of care provided at their most recent visit to a community allied health care provider^2,3.

Expressed as a percentage.

100 × (Numerator ÷ Denominator)

1. For the purposes of this measure, people with disability are those who were identified to have disability based on a version of the ABS Short Disability Module, and who also self-identified as having disability. The survey question that the measure is based on was only asked of this group of people.
2. This measure is based on the question ‘Thinking about your most recent visit to a physiotherapist, dietician, or another allied health care provider, how satisfied or dissatisfied were you with the quality of care during this visit?’

   Additional information given to respondents to interpret the question was: ‘Allied health providers can also include speech therapists, podiatrists, occupational therapists, optometrists, audiologists, psychologists, family counsellors, etc.’ and ‘These exclude general health services including hospitals and GPs (general practitioners or doctors).’

3. Respondents are considered satisfied if they answered ‘Very satisfied’ or ‘Somewhat satisfied’, and are considered dissatisfied if they answered ‘Somewhat dissatisfied’ or ‘Very dissatisfied’. Respondents who skipped the question, or responded ‘Not sure’, ‘Prefer not to answer’ or ‘Have not used any allied health services’ were excluded from the calculation. In 2024, 16% of people with disability said they had not used allied health care services in the last 12 months.