Carer satisfaction with support

What is being tracked?

Measure: Proportion of carers who are satisfied with the range of services available to assist in caring role

This measure is part of the Informal and carer supports priority of the Strategy. This priority is about providing enough services and alternative care arrangements to give carers of people with disability the support they need.

The desired outcome is that more carers of people with disability are happy with the types of services available to help them.

Last updated:

Outcome area: Personal and community support Priority: Informal and carer supports

  • Baseline value

    50%in 2018

  • Latest value

    45%in 2022

Regress the measure is not moving in the direction the Strategy wants

View the data source

Has the proportion of carers who are satisfied with the range of services available to them changed over time?

The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role. Data from 2012 to 2022 are used. In 2022, 45% of carers were satisfied with the range of services available to assist in their caring role, compared with 54% in 2012. The baseline used to track change over time was 50% in 2018.

More detailed data by age group are shown in the table.

Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

State and territory

Does the proportion of carers who are satisfied with the range of services available to them vary between states and territories?

The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, grouped by Australian states and territories. In 2022, 48% of primary carers living in Queensland and 41% in New South Wales were satisfied with the range of services available to assist in their caring role (please note that results for some jurisdictions were not published due to small sample numbers and to protect confidentiality).

More detailed data by age group are shown in the table.

# Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.
n.p. (not published) Data have been suppressed to avoid identifying individual people.

Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

Population groups

How this measure varies by…

  • Does the proportion of carers who are satisfied with the range of services available to them vary for First Nations people and non-Indigenous Australians?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, by Indigenous status. In 2022, 44% of non-Indigenous carers were satisfied with the range of services available to assist in their caring role. Data for First Nations carers could not be published due to small sample numbers and to protect confidentiality.

    More detailed data by age group are shown in the table.

    n.p. (not published) Data have been suppressed to avoid identifying individual people.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

  • Does the proportion of carers who are satisfied with the range of services available to them vary by sex?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, for males and females. In 2022, 43% of male carers were satisfied with the range of services available to assist in their caring role, as did 46% of female carers.

    More detailed data by age group are shown in the table.

    # Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

  • Does the proportion of carers who are satisfied with the range of services available to them vary by age?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, grouped by age. In 2022, 49% of carers aged 65 and over were satisfied with the range of services available to assist in their caring role, compared with 37% for those aged 15–44.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

  • Does the proportion of carers who are satisfied with the range of services available to them vary by cultural and linguistic diversity background?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, by culturally and linguistically diverse (CALD) status. In 2022, 42% of carers from CALD backgrounds were satisfied with the range of services available to assist in their caring role, as did 45% among the non-CALD group.

    More detailed data by age group are shown in the table.

    # Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.
    n.p. (not published) Data have been suppressed to avoid identifying individual people.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

  • Does the proportion of carers who are satisfied with the range of services available to them vary by remoteness?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in their caring role, grouped by remoteness. In 2022, 46% of carers living in major cities and 43% in inner regional areas were satisfied with the range of services available to assist in their caring role.

    More detailed data by age group are shown in the table.

    # Should be used with caution: proportion has a Margin of Error (MoE) >10 percentage points and/or proportion ± MoE equals <0% or >100%.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

  • Does the proportion of carers who are satisfied with the range of services available to them vary by carer's disability status?

    The data in the graph and the table below show the proportion of primary carers (aged 15 and over) who are satisfied with the range of services available to assist in caring role, grouped by carer's disability status. In 2022, 41% of carers with disability and 47% of carers without disability were satisfied with the range of services available to assist in their caring role.

    More detailed data by age group are shown in the table.

    Source: Australian Bureau of Statistics – Survey of Disability, Ageing and Carers (SDAC) | Data source overview

Where did these data come from?

Data on carer satisfaction with support come from survey data collected by the Australian Bureau of Statistics.

Learn more about these data
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