Digital accessibility Data dictionary

Proportion of people with disability reporting the internet sites and apps they want to use are accessible

2024

2024

People aged 18 and over with disability¹ who indicated they used accessibility options on websites or apps²

Number of respondents (weighted) who are satisfied with the accessibility of the websites and/or apps they want to use³

Number of respondents (weighted) who are either satisfied or dissatisfied with the accessibility of the websites and/or apps they want to use³

Number of respondents (weighted) who are satisfied with the accessibility of the websites and/or apps they want to use divided by the number of respondents (weighted) who are either satisfied or dissatisfied with the accessibility of the websites and/or apps they want to use³.

Expressed as a percentage.

100 × Numerator ÷ Denominator

1. For the purposes of this measure, people with disability are those who were identified to have disability based on a version of the ABS Short Disability Module, and who also self-identified as having disability. The survey questions that the measure is based on were only asked of this group of people.
2. In-scope respondents indicated they used accessibility options on websites and/or apps by answering ‘Websites’, ‘Mobile apps’ or ‘Both Websites and Mobile apps’ to the question ‘Do you use any accessibility options available on websites or mobile apps?’. Additional explanation given to respondents: ‘Accessible options can include text-to-audio (e.g. screen readers), enhanced visibility (e.g. colour contrast or screen magnification settings), etc.’ In 2024, 20% of people with disability said they used accessibility options on websites and/or apps.
3. This measure is based on two questions about a respondent’s degree of satisfaction with the accessibility of the websites and/or apps they want to use:
   • Respondents who indicated they used accessibility options on websites were asked ‘How satisfied or dissatisfied are you with the accessibility options on the websites you want to use?’.
   • Respondents who indicated they used accessibility options on mobile apps were asked ‘How satisfied or dissatisfied are you with the accessibility options on the mobile apps you want to use?’

Respondents are considered satisfied if they responded ‘Very satisfied’ or ‘Somewhat satisfied’, and are considered dissatisfied if they responded ‘Somewhat dissatisfied’ or ‘Very dissatisfied’. Respondents who skipped questions or responded ‘Not sure’ or ‘Prefer not to answer’ are excluded from the measure calculation. Respondents who used accessibility options on websites and mobile apps are deemed satisfied overall if they are satisfied with both platforms, and deemed dissatisfied overall if they are dissatisfied with at least one platform.