First Nations clients

Aboriginal and Torres Strait Islander (First Nations) people comprise hundreds of distinct nations each with their own languages, histories and cultural traditions (AIATSIS 2023). First Nations people are the custodians of the world’s oldest continuing cultures, with deep spiritual, cultural and historical connections to Country (Lowitja Institute 2020).

Specialist homelessness services (SHS) provide support to individuals and families experiencing or at risk of homelessness. The following summary presents key evidence from the Specialist Homelessness Services Collection (SHSC) relating to First Nations clients. For more comprehensive analyses and the most recent data please use the hyperlinks on each evidence statement or refer to the sources listed at the end of this page.

Evidence summary

First Nations clients account for around one-quarter of all SHS clients annually[2]

The proportion of SHS clients who are First Nations people has steadily increased from 2011–12. This may be partly due to a decline in the number of clients with unknown Indigenous status[2] [1].

Social housing (public or community housing) is the most common housing situation among First Nations SHS clients, both at the start and end of support[1].

The number of First Nations clients experiencing persistent homelessness has increased each year since 2018–19[1]

Around 7 in 10 First Nations clients have received support from an SHS agency in previous reporting periods (since July 2011)[1].

First Nations clients most often seek assistance from SHS agencies as a single parent with child(ren) and often require short-term or emergency accommodation[1].

Family and domestic violence is the most common main reason for First Nations clients seeking assistance, followed by housing crisis[4].

Transitioning from custodial arrangements and family and domestic violence are risk factors associated with receiving SHS support into the future [3].

 

Disproportionate levels of homelessness

On Census night in 2021, around 24,900 First Nations people were experiencing homelessness (ABS 2022a, 2023). At the same time, First Nations people represented 3.2% of the Australian population but accounted for 20% of people experiencing homelessness. First Nations people are not only overrepresented among people experiencing homelessness, but also face increased vulnerability to both entering into and experiencing ongoing episodes of homelessness (Scutella et al. 2012). 

A significant driver of these disparities is severe overcrowding, particularly in remote and very remote areas. In 2021, First Nations people were around 13 times as likely to be living in severely overcrowded dwellings as non-Indigenous Australians. About 15,000 First Nations people were living in severely crowded dwellings on Census night (39% of First Nations people experiencing homelessness), predominantly in remote and very remote areas (around 12,400 people). Although living in an overcrowded dwelling is considered a form of homelessness, the measurement currently applied (CNOS; Canadian National Occupancy Standard) is based on Western norms of bedroom occupancy and may not represent the lived experience of First Nations households, as it overlooks cultural practices and family structures of First Nations communities (Dockery et al. 2021).

Pathways into homelessness

The ongoing legacy of colonisation, systematic housing shortages (in both First Nation communities and across the broader housing market) and experiences of spiritual homelessness – marked by a disconnection from land, family, and culture – shape the unique pathways into homelessness experienced by First Nations people (Anderst et al. 2024; Memmott et al. 2012). These factors contribute to patterns of homelessness that differ in important ways from those of non-Indigenous Australians (Spinney et al. 2016; Memmott and Nash 2016).

Without the foundation of a safe, secure, and culturally strong home on Country, structural factors such as poverty, limited access to education, and low income can intersect with individual risk factors including family violence, substance use and unemployment (Habibis 2013; Tually et al. 2022). These factors often co-occur, creating a cycle of disadvantage that contributes to housing instability and broader social inequality (Flatau et al. 2005). Effectively addressing homelessness for First Nations people requires a culturally informed approach – one that acknowledges the importance of identity, self-determination, values and community led solutions.

Pathways out of homelessness 

Creating effective pathways out of homelessness for First Nations people requires culturally safe and appropriate services (Flatau et al. 2022). Evidence shows that providing long-term housing, combined with tailored, context-specific support that is delivered in a way that respects a First Nations person’s culture, circumstances, and needs, has proven effective in achieving housing stability (Moran et al. 2016).

Inquiry and recommendations and Closing the Gap

The House of Representatives Standing Committee Inquiry into Homelessness (HRSC 2021) called for improved data collection methods to more accurately capture homelessness   among First Nations people. The inquiry emphasised the importance of incorporating First Nations cultural practices and perspectives – particularly in determining when those living in severely crowded dwellings and boarding houses should meet the criteria for homelessness. The findings underscored the success of First Nations community-controlled housing services and recommended developing a national, integrated approach to housing and homelessness services for First Nations people. These services are co-designed with First Nations community-controlled organisations and based on the principle of self-determination.

The 2020 National Agreement on Closing the Gap sets a clear target: by 2031, at least 88% of First Nations people should be living in appropriately sized housing (COAG 2022). Housing is one of four sectors identified for joint national sector strengthening plans. The Housing Sector Strengthening Plan, approved by the Joint Council on Closing the Gap on August 26, 2022, is currently in its initial implementation phase (COAG 2022).  

This whole-of-government initiative requires coordinated collaboration between the Commonwealth, state and territory governments, and First Nations representatives, aiming to align housing services with First Nations priorities, cultural practices, and needs.

The Housing Policy Partnership establishes a joint approach between governments and Aboriginal and Torres Strait Islander representatives, ensuring housing policies and investments align with community priorities by building on the strengths, resilience, and self-determination of Aboriginal and Torres strait islander communities. The Partnership addresses the ongoing impacts of colonisation, systemic inequities, and housing access barriers, driving progress toward achieving outcome 9 of the closing the gap agreement.

About the SHS data – defining First Nations clients 

The Specialist Homelessness Services Collection commenced in July 2011. 

Indigenous status in the SHSC is based on the Australian Bureau of Statistics Indigenous status standard. First Nations people are defined as those who have identified by themselves, or have been identified by a representative (for example, a parent or guardian) as being of:

  • Aboriginal but not Torres Strait Islander origin
  • Torres Strait Islander but not Aboriginal origin
  • Both Aboriginal and Torres Strait Islander origin.

Clients who identified as Aboriginal and/or Torres Strait Islander in any of their support periods over time are considered to be First Nations clients.

For further information, see Technical notes.

Evidence sources

Source report

Time periods

Contents

1. Specialist Homelessness services annual report

2011–12 onwards

Summarises the characteristics of clients receiving support from specialist homelessness services throughout financial years, including the services requested, outcomes achieved, and unmet requests for services.

2. Specialist homelessness services: monthly data

July 2017 onwards

This report presents monthly data on the number of clients supported throughout each month since July 2017, by state, age and sex. Additional breakdowns by specific target groups, the reasons clients sought assistance, homelessness status, clients receiving financial support for short-term accommodation and nights in short-term accommodation are also included.

3. Specialist homelessness services client pathways: Indigenous clients in 2015–16

2015–16

Using the Specialist Homelessness Services (SHS) longitudinal data set, analysis of a cohort of adult Indigenous clients in 2015–16 was undertaken to examine SHS support patterns for a cohort of service users.

4. Specialist Homelessness Services Collection data cubes

2011–12 onwards

Customisable demographic data cubes.