First Nations clients
Aboriginal and Torres Strait Islander (First Nations) people comprise hundreds of distinct nations each with their own languages, histories and cultural traditions (AIATSIS 2023). First Nations people are the custodians of the world’s oldest continuing cultures, with deep spiritual, cultural and historical connections to Country (Lowitja Institute 2020).
Specialist homelessness services (SHS) provide support to individuals and families experiencing or at risk of homelessness. The following summary presents key evidence from the Specialist Homelessness Services Collection (SHSC) relating to First Nations clients. For more comprehensive analyses and the most recent data please use the hyperlinks on each evidence statement or refer to the sources listed at the end of this page.
Evidence summary
First Nations clients account for around one-quarter of all SHS clients annually[2].
The proportion of SHS clients who are First Nations people has steadily increased from 2011–12. This may be partly due to a decline in the number of clients with unknown Indigenous status[2] [1].
Social housing (public or community housing) is the most common housing situation among First Nations SHS clients, both at the start and end of support[1].
The number of First Nations clients experiencing persistent homelessness has increased each year since 2018–19[1].
Around 7 in 10 First Nations clients have received support from an SHS agency in previous reporting periods (since July 2011)[1].
First Nations clients most often seek assistance from SHS agencies as a single parent with child(ren) and often require short-term or emergency accommodation[1].
Family and domestic violence is the most common main reason for First Nations clients seeking assistance, followed by housing crisis[4].
Transitioning from custodial arrangements and family and domestic violence are risk factors associated with receiving SHS support into the future [3].
Disproportionate levels of homelessness
On Census night in 2021, around 24,900 First Nations people were experiencing homelessness (ABS 2022a, 2023). At the same time, First Nations people represented 3.2% of the Australian population but accounted for 20% of people experiencing homelessness. First Nations people are not only overrepresented among people experiencing homelessness, but also face increased vulnerability to both entering into and experiencing ongoing episodes of homelessness (Scutella et al. 2012).
A significant driver of these disparities is severe overcrowding, particularly in remote and very remote areas. In 2021, First Nations people were around 13 times as likely to be living in severely overcrowded dwellings as non-Indigenous Australians. About 15,000 First Nations people were living in severely crowded dwellings on Census night (39% of First Nations people experiencing homelessness), predominantly in remote and very remote areas (around 12,400 people). Although living in an overcrowded dwelling is considered a form of homelessness, the measurement currently applied (CNOS; Canadian National Occupancy Standard) is based on Western norms of bedroom occupancy and may not represent the lived experience of First Nations households, as it overlooks cultural practices and family structures of First Nations communities (Dockery et al. 2021).
Pathways into homelessness
The ongoing legacy of colonisation, systematic housing shortages (in both First Nation communities and across the broader housing market) and experiences of spiritual homelessness – marked by a disconnection from land, family, and culture – shape the unique pathways into homelessness experienced by First Nations people (Anderst et al. 2024; Memmott et al. 2012). These factors contribute to patterns of homelessness that differ in important ways from those of non-Indigenous Australians (Spinney et al. 2016; Memmott and Nash 2016).
Without the foundation of a safe, secure, and culturally strong home on Country, structural factors such as poverty, limited access to education, and low income can intersect with individual risk factors including family violence, substance use and unemployment (Habibis 2013; Tually et al. 2022). These factors often co-occur, creating a cycle of disadvantage that contributes to housing instability and broader social inequality (Flatau et al. 2005). Effectively addressing homelessness for First Nations people requires a culturally informed approach – one that acknowledges the importance of identity, self-determination, values and community led solutions.
Pathways out of homelessness
Creating effective pathways out of homelessness for First Nations people requires culturally safe and appropriate services (Flatau et al. 2022). Evidence shows that providing long-term housing, combined with tailored, context-specific support that is delivered in a way that respects a First Nations person’s culture, circumstances, and needs, has proven effective in achieving housing stability (Moran et al. 2016).
Inquiry and recommendations and Closing the Gap
The House of Representatives Standing Committee Inquiry into Homelessness (HRSC 2021) called for improved data collection methods to more accurately capture homelessness among First Nations people. The inquiry emphasised the importance of incorporating First Nations cultural practices and perspectives – particularly in determining when those living in severely crowded dwellings and boarding houses should meet the criteria for homelessness. The findings underscored the success of First Nations community-controlled housing services and recommended developing a national, integrated approach to housing and homelessness services for First Nations people. These services are co-designed with First Nations community-controlled organisations and based on the principle of self-determination.
The 2020 National Agreement on Closing the Gap sets a clear target: by 2031, at least 88% of First Nations people should be living in appropriately sized housing (COAG 2022). Housing is one of four sectors identified for joint national sector strengthening plans. The Housing Sector Strengthening Plan, approved by the Joint Council on Closing the Gap on August 26, 2022, is currently in its initial implementation phase (COAG 2022).
This whole-of-government initiative requires coordinated collaboration between the Commonwealth, state and territory governments, and First Nations representatives, aiming to align housing services with First Nations priorities, cultural practices, and needs.
The Housing Policy Partnership establishes a joint approach between governments and Aboriginal and Torres Strait Islander representatives, ensuring housing policies and investments align with community priorities by building on the strengths, resilience, and self-determination of Aboriginal and Torres strait islander communities. The Partnership addresses the ongoing impacts of colonisation, systemic inequities, and housing access barriers, driving progress toward achieving outcome 9 of the closing the gap agreement.
About the SHS data – defining First Nations clients
The Specialist Homelessness Services Collection commenced in July 2011.
Indigenous status in the SHSC is based on the Australian Bureau of Statistics Indigenous status standard. First Nations people are defined as those who have identified by themselves, or have been identified by a representative (for example, a parent or guardian) as being of:
- Aboriginal but not Torres Strait Islander origin
- Torres Strait Islander but not Aboriginal origin
- Both Aboriginal and Torres Strait Islander origin.
Clients who identified as Aboriginal and/or Torres Strait Islander in any of their support periods over time are considered to be First Nations clients.
For further information, see Technical notes.
Source report | Time periods | Contents |
|---|---|---|
2011–12 onwards | Summarises the characteristics of clients receiving support from specialist homelessness services throughout financial years, including the services requested, outcomes achieved, and unmet requests for services. | |
July 2017 onwards | This report presents monthly data on the number of clients supported throughout each month since July 2017, by state, age and sex. Additional breakdowns by specific target groups, the reasons clients sought assistance, homelessness status, clients receiving financial support for short-term accommodation and nights in short-term accommodation are also included. | |
3. Specialist homelessness services client pathways: Indigenous clients in 2015–16 | 2015–16 | Using the Specialist Homelessness Services (SHS) longitudinal data set, analysis of a cohort of adult Indigenous clients in 2015–16 was undertaken to examine SHS support patterns for a cohort of service users. |
2011–12 onwards | Customisable demographic data cubes. |
Anderst J, Hunter K, Coombes J, Trindall A, Porykali B, Kairuz Santos C and Mackean T (2024), ‘Aboriginal and Torres Strait Islander peoples’ meanings of home: a systematic scoping review’, Housing Studies, 40(9):1895–1921, https://doi.org/10.1080/02673037.2024.2389984.
Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS) 2023, First Peoples of Australia, AIATSIS, Canberra, accessed 17 December 2025.
Australian Bureau of Statistics (ABS) (2018) Census of Population and Housing: Estimating homelessness, 2021, ABS cat. no. 2049.0., ABS, Canberra.
—— (2022) Estimates of Aboriginal and Torres Strait Islander Australians, ABS website, accessed 28 August 2024.
—— (2022a) Census of Population and Housing - Counts of Aboriginal and Torres Strait Islander Australians, ABS website, accessed 28 August 2024.
—— (2022b) Housing Suitability (HOSD) by Indigenous Household Indicator (INGDWTD) [Census TableBuilder], ABS website, accessed 28 August 2024.
—— (2023) Estimating Homelessness: Census, ABS website, accessed 28 August 2024.
Australian Institute of Health and Welfare (AIHW) (2018) Aboriginal and Torres Strait Islander people: a focus report on housing and homelessness, AIHW, Canberra.
—— (2019) Aboriginal and Torres Strait Islander people: a focus report on housing and homelessness, AIHW website.
—— (2021) Specialist homelessness services annual report 2020–21, AIHW, Canberra.
—— (2022) Indigenous Australians, Australian Institute of Health and Welfare website, accessed 28 August 2024.
—— (2023) Housing circumstances of First Nations people, AIHW website.
Chamberlain C and Johnson G (2013) Pathways into adult homelessness, Journal of Sociology, 49(1):60-77.
Council of Australian Governments (COAG) (2022) National Agreement on Closing the Gap, COAG website, accessed 29 August 2024.
Dockery M, Moskos M, Isherwood L and Harris M (2021) How many in a crowd? Assessing overcrowding measures in Australian housing, AHURI Final Report No. 382, Australian Housing and Urban Institute Limited (AHURI), Melbourne.
Flatau P, Cooper L, McGrath N, Edwards D, Hart A, Morris M, Lacroix, C, Adam M, Marinova D, Beer A, Tually S. and Traee C (2005) Indigenous access to mainstream public and community housing, AHURI Final Report No. 85, Australian Housing and Urban Research Institute Limited (AHURI), Melbourne.
Flatau P, Lester L, Seivwright A, Teal R, Dobrovic J, Vallesi S, Hartley C and Callis Z (2022) Ending homelessness in Australia: an evidence and policy deep dive, Centre for Social Impact, Crawley.
Habibis D (2013), Australian housing policy, misrecognition and Indigenous population mobility, Housing Studies, 28(5):764-781.
House of Representatives Standing Committee (2021) Final report: Inquiry into homelessness in Australia, HRSC website, accessed 29 August 2024.
Lowitja Institute (2020) Close the Gap: We nurture our culture for our future, and our culture nurtures us, Lowitja Institute website, accessed 28 April 2025.
Memmott P, Birdsall-Jones C, Go-Sam C, Greenop K & Corunna V (2011), Modelling crowding in Aboriginal Australia, AHURI Positioning Paper no.141, Australian Housing and Urban Research Institute (AHURI), Melbourne.
Memmott P, Birdsall-Jones C and Greenop K (2012), Why are special services needed to address Indigenous homelessness?, Institute for Social Science Research, Brisbane.
Moran M, Memmott P, Nash D, Birdsall-Jones C, Fantin S, Phillips R and Habibis D (2016) Indigenous lifeworlds, conditionality and housing outcomes, AHURI Final Report No.260. Australian Housing and Urban Research Institute Limited, Melbourne.
Moskos M, Isherwood L, Dockery M, Baker E, Pham A (2022) ‘'What works’ to sustain Indigenous tenancies in Australia’, AHURI Final Report No. 374, Australian Housing and Urban Research Institute Limited, Melbourne, doi:10.18408/ahuri3122901.
Rolfe S, Garnham L, Godwin J, et al. Housing as a social determinant of health and wellbeing: developing an empirically-informed realist theoretical framework. BMC Public Health 20, 1138 (2020). doi:10.1186/s12889-020-09224-0
Scutella R, Johnson G, Moschion J, Tseng, Y & Wooden M (2012) Journeys Home: Wave 1 Findings (Journeys Home Research Report No. 1, Prepared for the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs, Melbourne Institute of Applied Economic and Social Research), Melbourne.
Spinney A, Habibis D and McNelis S (2016) Safe and sound? How funding mix affects homelessness support for Indigenous Australians, AHURI Final Report No. 272, Australian Housing and Urban Research Institute Limited, Melbourne.
Tually S, Tedmanson D, Habibis D, McKinley K, Akbar S, Chong A, Deuter K & Goodwin-Smith I (2022) Urban Indigenous homelessness: Much more than housing, AHURI Final Report No. 383, Australian Housing and Urban Research Institute Limited, Melbourne.