Older clients

Specialist homelessness services (SHS) provide support to people experiencing or at risk of homelessness. The following summarises evidence from the Specialist Homelessness Services Collection about clients aged 55 and over (older clients). For more comprehensive analyses and the most recent data, please use the hyperlinks on each evidence statement or the evidence sources at the end of this page.

Evidence summary

  • Older clients make up around 1 in 10 of all SHS clients. Around 2 in 3 older clients are aged between 55 and 64[1].
  • The number of older female clients has increased from around 1 in 30 clients over a decade ago to 1 in 20 clients in more recent years [2].
  • Almost half (46%) of older clients aged 55–64 are participating in the labour force (either in full-time or part-time work or unemployed) when they first start SHS support[2].
  • Around 3 in 5 older clients have received SHS support in the past (since data collection began in July 2011) – the lowest returning client rate among a range of client groups[2]. Older clients tend to have shorter periods of support and receive fewer nights of accommodation compared with all clients[3].
  • Older clients who receive support over multiple years are relatively uncommon; around 32% of older clients access services in 2 or more years[4, 5].
  • The majority of the nights of accommodation provided to older clients are provided to those who access services over multiple years[4].
  • Around 1 in 5 older clients identify housing crisis (for example eviction) as the main reason for seeking assistance[3].
  • Older clients who seek support due to financial difficulties have an increased likelihood of needing further SHS support over time[5].

The number of older people experiencing homelessness is increasing. From 2006 to 2021, the estimated number of people aged 55 and over experiencing homelessness rose by 55% – from around 12,500 to 19,400 people (14% to 16% of all people experiencing homelessness) (ABS 2023). The increase in part reflects the ageing profile within Australia’s population (AIHW 2024).

Older people experience homelessness through a range of pathways. These can begin (Om et al. 2022; Petersen and Parsell 2020; Petersen and Tilse 2026; Stone et al. 2024):

  • early in life, due to family violence or other disadvantages at a young age
  • gradually, through worsening financial stress or health issues
  • suddenly, following events such as eviction, divorce or a health crisis.

Some older people live with adult children or relatives. Money or space constraints can impact these arrangements and, in some cases, lead to verbal, emotional or financial abuse and housing loss (Peterson and Parsell 2020; Steel 2011). Growing intergenerational financial support for housing may also increase the risk of financial exploitation (Cook and Cook 2024). More research is needed to understand the role of elder abuse in homelessness later in life (MacNeil and Burnes 2022; Somes and O’Brien 2026).

For further information please visit Older Australians.

Homeownership and financial insecurity

While around 80% of older Australians are homeowners, homeownership is declining and private renting is increasing (Coates et al. 2025; Stone et al. 2024). At the same time, more older people are carrying mortgage debt into later life. From 2011 to 2021, the proportion of people aged 55 and over living in a home owned with a mortgage increased from around 1 in 5 (19%) to almost 1 in 4 (23%) (Stone et al. 2024).

Older renters and people with a mortgage often rely on fixed or limited incomes. Rising housing costs can be difficult to manage and can force relocation, affecting wellbeing (Ong ViforJ et al. 2022). Older private renters are particularly vulnerable to unaffordable and poor-quality housing (Veeroja et al. 2025), which can increase the risk of homelessness (Stone et al. 2024; Veeroja et al. 2024).

Experiences of older women

An estimated 7,300 women aged 55 or older were experiencing homelessness in 2021, an increase of more than 400 since 2016 (ABS 2018; 2023). 

These figures are likely to be an underestimate, as many older women who experience homelessness are not captured by data collection methods due to cycling through various temporary accommodation options (AHRC 2019) or avoiding services out of mistrust, shame or embarrassment (Sutherland 2021).

Economic disadvantage across the life course contributes to increases in first-time homelessness among older women. Key contributing factors include (AHRC 2019; Craig and Hastings 2024; Hastings and Craig 2023; Petersen and Tilse 2023):

  • the gender pay gap
  • lower superannuation
  • economic abuse
  • domestic violence.

Impacts of homelessness on older people

Premature ageing can result from the stressors associated with homelessness (Gordon et al. 2025). Older people experiencing homelessness are more likely than those not experiencing homelessness to face (Canham et al. 2020; Gordon et al. 2024, 2025; Mantell et al. 2023):

  • premature frailty
  • psychological distress
  • cognitive impairment
  • chronic disease.

Many also face barriers to accessing health and support services. These include not having a fixed address or difficulty navigating increasingly digital application systems, especially for those accessing services for the first time (Adams et al. 2025; Legislative Council Standing Committee on Social Issues NSW 2022). As a result, many are left to manage health conditions worsened by unstable living conditions (Humphries and Canham 2021). 

Pathways out of homelessness 

Securing affordable and age-appropriate housing is the most crucial first step for older people to exit homelessness (Flatau et al. 2022; Humphries and Canham 2021). Once housed, older people could benefit from help to navigate aged care, health care, employment and disability services (Thredgold et al. 2019).

For older people experiencing chronic homelessness, support must address the factors that contribute to its persistence, including (Burns and Sussman 2019; Humphries and Canham 2021):

  • limited social support
  • financial insecurity
  • poor health.

Older people experiencing homelessness for the first time may be more likely to need help overcoming personal or structural barriers. These can include (Legislative Council Standing Committee on Social Issues NSW 2022; Petersen and Parsell 2015):

  • shame, embarrassment or stigma
  • a lack of accessible information about support services
  • time-consuming assessment processes.

Research shows improvements in wellbeing and quality of life among people living in aged care services designed for those who had experienced or been at risk of homelessness (O’Connor et al. 2023). Such findings highlight the value of tailored services and better integration across support systems (Legislative Council Standing Committee on Social Issues NSW 2022; Thredgold et al. 2019).

Aged care eligibility

Under the Aged Care Act 2024, people aged 50 years and over who are experiencing or at risk of homelessness are eligible to apply for an aged care needs assessment (Department of Health, Disability and Ageing 2025). Around 1 in 6 SHS clients are aged 50 or older and may therefore meet the criteria to access aged care services. For more information about this cohort, see Older SHS clients and changes to the Aged Care Act.

About the Specialist Homelessness Services data – defining older clients

The Specialist Homelessness Services Collection commenced in July 2011. 

Older SHS clients are defined as clients aged 55 years and over. The inclusion of the 55–64 age recognises that employment and/or income insecurity among this cohort is a major risk factor associated with housing insecurity.

For further information, see Technical notes

Evidence sources

Source report

Time periods

Contents

1. Specialist homelessness services: monthly data

July 2017 – end of last quarter

Monthly data on the number of clients supported each month since July 2017.

2. Specialist homelessness services Collection data cubes

2011–12 onwards

Customisable demographic data cubes.

3. Specialist homelessness services annual report

2011–12 onwards

Summarises the characteristics of clients receiving support from specialist homelessness services throughout financial years, including the services requested, outcomes achieved, and unmet requests for services.

4. Older clients of specialist homelessness services

Focus study of clients during 2013–14 to 2017–18

Provides an overview of older Specialist Homelessness Services (SHS) clients experiencing homelessness or at risk of homelessness. It describes the characteristics of clients provided with assistance, services requested, housing situation and outcomes, indicators of economic wellbeing, service use intensity and vulnerabilities.

5. Specialist homelessness services client pathways: Older clients in 2014–17

Study cohort older clients in 2014–17

Longitudinal analyses undertaken for a group of SHS clients (aged 55 and older) in the period 2014–17. These analyses examine SHS service use patterns for this group of clients for a period of 3 years before and after 2014–17.