Service sector

In 2024–25, 244,411 treatment episodes were provided by a mix of government and non-government agencies who deliver publicly funded alcohol and other drug (AOD) treatment services.

In 2024–25:

  • 7 in 10 (69%) of AOD treatment agencies (service outlets) were non-government.
    • Non-government agencies provided 72% of all treatment episodes.
  • Across states and territories, the proportion of non-government services ranged from 62% in South Australia to 99% in Victoria.
    • The exception was New South Wales, where 3 in 5 (58%) of AOD treatment agencies were government services (Figure 1).
  • Over half (55%) of all agencies were located in Major cities.
    • 7 in 10 (70%) of agencies located in Major cities were non-government agencies (tables Agcy.1–3).

Between 2015–16 and 2024–25, the proportion of non-government services increased from 58% to 69% nationally.

Figure 1: Treatment agencies, by service sector and state or territory, 2015–16 to 2024–25

Horizontal bar chart shows the proportion of agencies that were government and non-government by state in 2024–25. Data is filtered by year and trend data for 2015–16 to 2024–25.

Horizontal bar chart shows the proportion of agencies that were government and non-government by state in 2024–25. Data is filtered by year and trend data for 2015–16 to 2024–25.

The main treatment type and treatment delivery setting where AOD treatment was provided varied depending on the agency sector (government or non-government agency). 

In 2024–25:

  • The most common AOD treatment provided by government services (67,235 episodes) included:
    • assessment only (36%)
    • counselling (31%)
    • withdrawal management (13%) (Figure agencies sector 2, Table Agcy.7).
  • The most common delivery settings where AOD treatment was provided by government services included:
    • non-residential treatment settings (83%)
    • residential treatment settings (11%) (Figure 2, Table Agcy.8).
  • The most common AOD treatment provided by non-government services (177,176 episodes) included:
    • counselling (32%)
    • support and case management (22%)
    • assessment only (15%) (Figure 2, Table Agcy.7).
  • The most common delivery settings where treatment was provided was by non-government services included:
    • non-residential treatment settings (63%)
    • residential treatment settings (17%) (Figure 2, Table Agcy.8).
  • Within each service sector in 2024–25:  
    • 1 in 10 treatment episodes provided by non-government services were for rehabilitation as the main treatment (9.4%) compared to 0.7% of treatment episodes provided by government services.
    • 1 in 8 treatment episodes provided by government services were for withdrawal management as the main treatment (13%) compared to 6.7% of treatment episodes provided by non-government services (Figure 2, Table Agcy.7).

Figure 2: Treatment episodes, by service sector, main treatment type, and treatment delivery setting, state or territory, 2024–25

Horizontal bar chart shows the proportion of episodes provided by government and non-government agencies and state in 2024–25. Data is filtered by main treatment type and treatment delivery setting.

Horizontal bar chart shows the proportion of episodes provided by government and non-government agencies and state in 2024–25. Data is filtered by main treatment type and treatment delivery setting.