Digital inclusion gap

What is being tracked?

Measure: Difference in digital inclusion between people with disability and the Australian population

The Strategy was set to see the following tracked – per cent difference in digital inclusion between people with disability and the Australian population. Measure wording has been revised to clarify the intent to report difference in the Australian Digital Inclusion Index (ADII) scores.

This measure is part of the Information and communication systems accessibility priority of the Strategy. This priority is about supporting people with disability to be able to find and use information they need.

The desired outcome is that the gap in the ADII scores between people with disability and the Australian population is reduced.

Last updated: 30 Jan 2026

Outcome area: Inclusive homes and communities Priority: Information and communication systems accessibility

Baseline value

9.8 pointsin 2024 (score scale 0–100)
Latest value

9.8 pointsin 2024 (score scale 0–100)

Status not known yet more data from after the Strategy started are needed

View the data source

Trends

Has the difference in digital inclusion between people with disability and the Australian population decreased over time?

The data in the graph and the table below show the digital inclusion of people with disability (aged 18 and over) compared with the Australian population. Data from 2024 are used as the baseline to track change over time. The score difference in digital inclusion between people with disability and the Australian population was 9.8 in 2024.

The Affordability dimension in the Index was revised in 2024. The Index scores in 2024 are not directly comparable with previous years.

Year	With disability	Total population	Gap
2020	54.9	67.5	12.6
2021	62.0	71.1	9.1
2022	61.4	73.2	11.7
-	-	-	-
2024	63.8	73.6	9.8

Source: Australian Digital Inclusion Index (ADII) | Data source overview

Population groups

Does the difference in digital inclusion between people with disability and the Australian population vary by Indigenous status?

The data in the graph and the table below show the difference in digital inclusion between people with disability (aged 18 and over) and the Australian population, grouped by Indigenous status. In 2024, the score difference in digital inclusion between First Nations people with disability and the Australian population was 6.6, and 9.6 for non-Indigenous people with disability.
Disability Status With disability Total population Gap

First Nations 56.8 63.4 6.6

Non First Nations 64.3 73.9 9.6

All persons 63.8 73.6 9.8

Notes
The ADII is based on the Australian Internet Usage Survey (AIUS). The survey sample is stratified and weighted to reflect the distribution of Australian population. In 2024, the sample comprised 5,870 people. This includes a national sample of First Nations people (2,886) weighted to the Australian Indigenous Population. The sample size of respondents with disability was 1,196.
Individual Index dimensions are equally weighted in the construction of the total Index to derive an overall score from 0 to 100; on a scale 0–100.
The gap reported for this ADS measure is the difference in points between the ADII score for the total population and that for people with disability.
People with disability are those who report the presence of disability, health condition or injury that has lasted, or is likely to last, 6 months or more, and restricts their everyday activities.
Data are for people aged 18 and over.
Source: Thomas J, McCosker A, Parkinson S, Hegarty K, Featherstone D, Kennedy J, Ormond-Parker L, Morrison K, Rea H, & Ganley L (2025). Measuring Australia's Digital Divide: 2025 Australian Digital Inclusion Index. Melbourne: ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University, Swinburne University of Technology, and Telstra. https://doi.org/10.60836/mtsq-at22

Source: Australian Digital Inclusion Index (ADII) | Data source overview
Does the difference in digital inclusion between people with disability and the Australian population vary by gender?

The data in the graph and the table below show the difference in digital inclusion between people with disability (aged 18 and over) and the Australian population, for males and females. In 2024, the score difference in digital inclusion between people with disability and the Australian population was 9.7 for males and 10.2 for females.
Disability Status With disability Total population Gap

Males 65.1 74.8 9.7

Females 62.0 72.2 10.2

All persons 63.8 73.6 9.8

Notes
The ADII is based on the Australian Internet Usage Survey (AIUS). The survey sample is stratified and weighted to reflect the distribution of Australian population. In 2024, the sample comprised 5,870 people. This includes a national sample of First Nations people (2,886) weighted to the Australian Indigenous Population. The sample size of respondents with disability was 1,196.
Individual Index dimensions are equally weighted in the construction of the total Index to derive an overall score from 0 to 100; on a scale 0–100.
The gap reported for this ADS measure is the difference in points between the ADII score for the total population and that for people with disability.
People with disability are those who report the presence of disability, health condition or injury that has lasted, or is likely to last, 6 months or more, and restricts their everyday activities.
Data are for people aged 18 and over.
Source: Thomas J, McCosker A, Parkinson S, Hegarty K, Featherstone D, Kennedy J, Ormond-Parker L, Morrison K, Rea H, & Ganley L (2025). Measuring Australia's Digital Divide: 2025 Australian Digital Inclusion Index. Melbourne: ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University, Swinburne University of Technology, and Telstra. https://doi.org/10.60836/mtsq-at22

Source: Australian Digital Inclusion Index (ADII) | Data source overview

Disability Status	With disability	Total population	Gap
First Nations	56.8	63.4	6.6
Non First Nations	64.3	73.9	9.6
All persons	63.8	73.6	9.8

Disability Status	With disability	Total population	Gap
Males	65.1	74.8	9.7
Females	62.0	72.2	10.2
All persons	63.8	73.6	9.8

Age group

Does the difference in digital inclusion between people with disability and the Australian population vary by age?

The data in the graph and the table below show the difference in digital inclusion between people with disability (aged 18 and over) and the Australian population, grouped by age. In 2024, the score difference in digital inclusion between people with disability and the Australian population was 11.8 for those aged 45–54 and 3.5 for those aged 65–74.

Disability Status	With disability	Total population	Gap
18–44	76.8	80.7	3.9
45–54	64.3	76.1	11.8
55–64	63.2	70.9	7.7
65–74	59.4	62.9	3.5
75 and over	46.8	51.2	4.4
All ages	63.8	73.6	9.8

Source: Australian Digital Inclusion Index (ADII) | Data source overview

Does the difference in digital inclusion between people with disability and the Australian population vary by language background?

The data in the graph and the table below show the difference in digital inclusion between people with disability (aged 18 and over) and the Australian population, by language background. In 2024, the score difference in digital inclusion between people with disability and the Australian population was 6.4 for people with a language background other than English (LOTE). It was 10.6 for people with a Non-LOTE background.
Disability Status With disability Total population Gap

LOTE 69.0 75.4 6.4

Non-LOTE 62.4 73.0 10.6

All persons 63.8 73.6 9.8

Notes
The ADII is based on the Australian Internet Usage Survey (AIUS). The survey sample is stratified and weighted to reflect the distribution of Australian population. In 2024, the sample comprised 5,870 people. This includes a national sample of First Nations people (2,886) weighted to the Australian Indigenous Population. The sample size of respondents with disability was 1,196.
Individual Index dimensions are equally weighted in the construction of the total Index to derive an overall score from 0 to 100; on a scale 0–100.
The gap reported for this ADS measure is the difference in points between the ADII score for the total population and that for people with disability.
People with disability are those who report the presence of disability, health condition or injury that has lasted, or is likely to last, 6 months or more, and restricts their everyday activities.
Data are for people aged 18 and over.
For people with disability, the LOTE category has a low sample size (below 50 respondents) and should be treated with caution.
Source: Thomas J, McCosker A, Parkinson S, Hegarty K, Featherstone D, Kennedy J, Ormond-Parker L, Morrison K, Rea H, & Ganley L (2025). Measuring Australia's Digital Divide: 2025 Australian Digital Inclusion Index. Melbourne: ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University, Swinburne University of Technology, and Telstra. https://doi.org/10.60836/mtsq-at22

Source: Australian Digital Inclusion Index (ADII) | Data source overview

Disability Status	With disability	Total population	Gap
LOTE	69.0	75.4	6.4
Non-LOTE	62.4	73.0	10.6
All persons	63.8	73.6	9.8

Remoteness

Does the difference in digital inclusion between people with disability and the Australian population vary by remoteness?

The data in the graph and the table below show the difference in digital inclusion between people with disability (aged 18 and over) and the Australian population, grouped by remoteness. In 2024, the score difference in digital inclusion between people with disability and the Australian population was 10.1 in inner regional areas and 7.3 in outer regional areas.

Disability Status	With disability	Total population	Gap
Major cities	65.5	75.1	9.6
Inner regional	59.6	69.7	10.1
Outer regional	62.1	69.4	7.3
Remote	63.1	70.6	7.5
Very remote	53.6	62.5	8.9
All areas	63.8	73.6	9.8

Source: Australian Digital Inclusion Index (ADII) | Data source overview

Where did these data come from?

Data on digital inclusion have been sourced from the Australian Digital Inclusion Index data dashboard, created by RMIT University and the Swinburne University of Technology, in collaboration with Telstra.

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Digital inclusion gap

What is being tracked?

Baseline value

Latest value

Trends

Has the difference in digital inclusion between people with disability and the Australian population decreased over time?

Population groups

Does the difference in digital inclusion between people with disability and the Australian population vary by Indigenous status?

Does the difference in digital inclusion between people with disability and the Australian population vary by gender?

Does the difference in digital inclusion between people with disability and the Australian population vary by age?

Does the difference in digital inclusion between people with disability and the Australian population vary by language background?

Does the difference in digital inclusion between people with disability and the Australian population vary by remoteness?

Where did these data come from?

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