Mental health

Mental health treatment use

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Females reported seeing a mental health professional or taking prescribed medication for a mental illness at higher rates than males

Mental health professionals were among health care providers with the largest increases in access rates since 2009

Most people who had been diagnosed with a mental health condition reported they saw a doctor or other medical practitioner regularly

Related indicator set: Key Performance Indicators for Australian Public Mental Health Services - Mental health treatment use.

When might people seek treatment?

Both mental illness and poor mental health occur frequently in the Australian population. National data on the prevalence and impact of mental illness shows that about 22% of Australians aged 16 to 85 years have experienced a mental illness in the preceding 12 months, and about 17% experienced high or very high levels of psychological distress in the preceding 4 weeks (with or without a diagnosable mental illness).

There is considerable variability in the ways in which a mental illness or poor mental health can impact an individual and the severity and duration of the related symptoms. As such, people can access a range of clinical and non-clinical mental health care and support services from across Australia’s mental health system.

Data sourced from mental health services, and rebate schemes such as Medicare, provide information about the activity, staffing and funding that are used to deliver care. For more information and data refer to Mental health services.

To complement national services data, this page reports survey data about people’s reported use of:

  • mental health professionals such as psychiatrists and psychologists
  • general practitioners
  • prescribed medication

The analyses presented in this report are based on data collected in the health module of the Household Income Labour and Dynamics in Australia (HILDA) survey, which ran in 2009, 2013, 2017 and 2021. Some of the services reported by survey respondents aged 15 years and older may attract a rebate under Medicare services or pharmaceutical benefits schemes. Eligible services under these schemes may have changed during the different years of the survey and may impact comparability over time.

Spotlight data

Percent of mental health contacts and prescribed medication across Australian in 2021–22

Picture showing 11% of Australians reported seeing a mental health professional in a year and 10% reported they took prescribed medication.

Picture showing 11% of Australians reported seeing a mental health professional in a year and 10% reported they took prescribed medication.

Data sources: Self-report data from the Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22; Medicare data from Medicare Benefits Scheme maintained by the Australian Government Department of Health and Aged Care; Medications data from Pharmaceutical Benefits Scheme and Repatriation Pharmaceutical Benefits Scheme maintained by the Australian Government Department of Health and Aged Care.

Note: Reported proportions are estimates subject to non-response and sampling error.

For more information and data go to Medicare mental health services and Mental health prescriptions.

Access to mental health professionals and use of prescribed medication for a mental illness

Based on the most recent year of survey responses (2021), an estimated 11% of Australians saw a mental health professional during the previous 12 months. An increase from the first collection of the health module in 2009 (5%).

Figure 1: Per cent of Australians who reported seeing a health care provider

Line graph showing estimated percentage of Australians who reported having seen a health care provider in the previous 12 months, by type of healthcare provider. Estimates available in 2009, 2013, 2017 and 2021.

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

An estimated 10% of Australians reported taking prescribed medication for depression, anxiety or other mental illness during the previous 12 months. An increase from 5% of Australians in 2013.

Figure 2: Per cent of Australians who reported taking prescribed medication

Line graph showing estimated percentage of Australians who took a prescribed medication in the previous 12 months, by condition for which medication is taken for. Estimates available in 2013, 2017 and 2021.

Figure 3: Per cent of Australians who reported seeing a mental health professional or taking prescribed medication for a mental illness by state or territory

Horizontal bar graph showing the demographic characteristics of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months. Estimates available in 2009, 2013, 2017 and 2021

Horizontal bar graph showing the demographic characteristics of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months. Estimates available in 2009, 2013, 2017 and 2021

Note: Reported proportions are estimates subject to non-response and sampling error.

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Who accesses treatment?

Around 2 in 3 people who saw a mental health professional and also took prescribed medication for a mental illness were Female. Most people:

  • resided in Major Cities of Australia (73%)
  • were aged 18–64 years (88%)
  • were non-Indigenous (94%)

People who reported taking prescribed medication for a mental illness have different demographic characteristics compared to people who reported seeing a mental health professional. People who reported taking prescribed medication are:

  • Older than people who reported seeing a mental health professional. More than half of people who reported taking prescribed medication were aged 45 years or older, while more than half of people who reported seeing a mental health professional were aged 15–34 years.
  • More socioeconomically disadvantaged. The largest proportion of people taking prescribed medication were people in the most disadvantaged group, while the largest proportion of people accessing a psychologist/psychiatrist were people in the least disadvantaged group.

Figure 4: Demographic characteristics of Australians who reported accessing mental health treatment

Horizontal bar graph showing the demographic characteristics of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months. Estimates available in 2009, 2013, 2017 and 2021.

Horizontal bar graph showing the demographic characteristics of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months. Estimates available in 2009, 2013, 2017 and 2021.

Reported proportions are estimates subject to non-response and sampling error.

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Figure 5: Per cent of Australians who reported seeing a mental health professional or taking prescribed medication by age and sex

Line graph showing the estimated percentages of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by sex and age group. Estimates available in 2009, 2013, 2017 and 2021.

Line graph showing the estimated percentages of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by sex and age group. Estimates available in 2009, 2013, 2017 and 2021.

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Note: Reported proportions are estimates subject to non-response and sampling error.

*Estimate is considered unreliable and should be interpreted with caution.

Figure 6: Per cent of Australians who reported seeing a mental health professional or taking prescribed medication for a mental illness by birth cohort

Line graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness by birth cohort over lifespan.

Line graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness by birth cohort over lifespan.

Note: Reported proportions are estimates subject to non-response and sampling error.
*Estimate is considered unreliable and should be interpreted with caution.

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Do people diagnosed with a mental health condition access treatment?

Survey question: During the last 12 months, have you seen a family doctor or another GP about your health?

If yes: Have you been told by a doctor or nurse that you have depression or anxiety or other mental illness?

Over time, around 5 in 6 Australians reported seeing a General Practitioner (GP) during a year. This pattern is similar across all survey years (ranging between 83% and 86%). Of these, an estimated 1 in 5 people reported being told by a doctor or nurse they had a mental health condition such as depression or anxiety or other mental illness (22% in 2021, an increase from 12% in 2009). The estimated prevalence rates in HILDA are influenced by how prone individuals are to access mental health care services. “This is unlikely to be the same across demographic groups” (Wilkins et al. 2019). This section reports on treatment seeking behaviours of this group of people (around 19% of the population (AIHW 2024a), referred to as ‘people diagnosed with a mental health condition’.

Survey questions for people who reported having a mental health condition or additional health conditions:

  • During the last 12 months, have you seen a family doctor or another GP about your health?
  • Do you regularly see a doctor or other medical practitioner about (any) of this/these condition(s)?
    • If yes: Approximately how often do you see a doctor or medical practitioner about your condition(s)? [If more than one condition, obtain an answer for the condition for which the respondent most regularly sees a medical practitioner].

Figure 7: Per cent of people diagnosed with a mental health condition who reported seeing a doctor or medical practitioner for their condition

Bar graph showing the estimated percentage of people of people diagnosed with a mental health condition who reported seeing a doctor or medical practitioner for their condition(s) in the previous 12 months by comorbidity status. Estimates available in 2009, 2013, 2017 and 2021.

Bar graph showing the estimated percentage of people of people diagnosed with a mental health condition who reported seeing a doctor or medical practitioner for their condition(s) in the previous 12 months by comorbidity status. Estimates available in 2009, 2013, 2017 and 2021.

Note: Reported proportions are estimates subject to non-response and sampling error.
Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Figure 8: Per cent of people diagnosed with a mental health condition who saw a mental health professional or took prescribed medication for their mental illness by age, sex and year

Line graph showing the estimated percentage of people diagnosed with a mental health condition who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by sex and age group. Estimates available in 2009, 2013, 2017 and 2021.

Line graph showing the estimated percentage of people diagnosed with a mental health condition who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by sex and age group. Estimates available in 2009, 2013, 2017 and 2021.

Note: Reported proportions are estimates subject to non-response and sampling error.
*Estimate is considered unreliable and should be interpreted with caution.
Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Other factors that may impact treatment use

Figure 9: Per cent of people who reported seeing a mental health professional or took prescribed medication for a mental illness by health-related factor and year

Horizontal bar graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by health-related factor including disability status, health satisfaction, health insurance ownership and comorbidity status. Estimates available in 2009, 2013, 2017 and 2021.

Horizontal bar graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by health-related factor including disability status, health satisfaction, health insurance ownership and comorbidity status. Estimates available in 2009, 2013, 2017 and 2021.

Note: Reported proportions are estimates subject to non-response and sampling error.
*Estimate is considered unreliable and should be interpreted with caution.
Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Figure 10: Per cent of Australians who reported seeing a mental health professional or taking prescribed medication for a mental illness by life circumstances

Horizontal bar graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by other factors including socioeconomic status, employment status, remoteness area where residing, student status and level of education attained. Estimates available in 2009, 2013, 2017 and 2021.

Horizontal bar graph showing the estimated percentage of Australians who saw a mental health professional or took a prescribed medication for a mental illness in the previous 12 months by other factors including socioeconomic status, employment status, remoteness area where residing, student status and level of education attained. Estimates available in 2009, 2013, 2017 and 2021.

Note: Reported proportions are estimates subject to non-response and sampling error.
*Estimate is considered unreliable and should be interpreted with caution.
Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22.

Figure 11: Per cent of people with a deferred or cancelled healthcare appointment due to COVID

Horizontal bar graph showing the estimated percentage of people who deferred or cancelled treatment or appointments OR had providers deferred or cancelled treatment or appointments during the COVID-19 pandemic (2020).

Source: Household, Income and Labour Dynamics in Australia (HILDA) Survey, wave 22

Where can I find more information

Many people improve clinically after treatment. If the information presented raises any issues for you, these resources can help:

Notes to interpret the data

Data in this section were last updated December 2024.

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