Community-based services
Community-based services play a vital role in supporting people with mental illness by offering accessible, localised care. These services are typically delivered by government, not-for-profit organisations and Primary Health Networks.
Community mental health care services

Around 9.8 million community mental health care contacts were provided to 489,000 consumers in 2023–24.
Medicare mental health services

In 2024–25 about 2.8 million Australians (10%) received Medicare mental health services.
Mental health-related prescriptions

In 2024-25 about 1 in 5 (19%) of Australians were dispensed a mental health-related prescription, an increase from 17% in 2015–16.
Psychosocial disability support services

As of June 2025, among all age groups, people aged 55–64 years had the highest rate (per 100,000 population) of inclusion in the National Disability Insurance Scheme (NDIS) as participants with a primary psychosocial disability (550).
Residential mental health care services

In 2023–24, around 9,100 episodes of residential mental health care were recorded for an estimated 7,400 residents.
Specialist homelessness services

In 2023–24, people with a current mental health issue made up around a third (32%) of all Specialist Homelessness Services clients, up from 25% in 2014–15.