nKPI – clients

There were around 371,000 First Nations regular clients at June 2025 (that is, First Nations clients who had visited the organisation 3 or more times in the 2 years up to 30 June 2025) (Figure 11). This is based on estimates provided by the organisations and may differ from the number of First Nations regular clients reported as indicator denominators (for more information see Data).

The data visualisation below (Figure 11) shows the number of First nations regular clients for each collection period from June 2017 to June 2025. Select by either:

  • organisation type
  • remoteness
  • state/territory
  • age group/sex

to see data for that breakdown.

Data tables supporting this visualisation are available at Data.

Figure 11: First Nations regular clients by collection period

Overall, First Nations regular clients ranged from 336,820 in June 2021 to 383,027 in June 2023.

Overall, First Nations regular clients ranged from 336,820 in June 2021 to 383,027 in June 2023.

Notes

  1. Data for ‘Age group/sex’ are based on the number of First Nations regular clients collected as part of PI03 and PI09 and does not include ages 5–14 prior to December 2020. All other data are based on the number of First Nations regular clients with age and sex recorded and include all ages for all periods.
  2. Breaks are included to separate out the periods most affected by voluntary reporting and the peak of COVID-19 and associated emergency response measures. For more information see Comparisons over time.
  3. For more information, including on interpreting changes over time, see Technical notes.

At June 2025, of clients:

  • 25% (or around 92,700) were seen in Major cities, 22% (79,800) in Inner regional areas, 20% (73,000) in Very remote areas, 17% (64,600) in Outer regional areas and 16% (60,900) in Remote areas
  • 87% (or around 321,000) were seen in ACCHOs, of which:
    • 27% (or around 86,900) were seen in Major cities, 24% (76,400) in Inner regional areas, 20% (63,100) in Outer regional areas, 17% (54,300) in Remote areas and 13% (40,600) in Very remote areas
  • 13% (or around 49,700) were seen in organisations other than ACCHOs (non-ACCHOs), of which:
    • 65% (or around 32,400) were seen in Very remote areas, 13% (6,700) in Remote areas, 12% (5,800) in Major cities, 7% (3,400) in Inner regional areas, and 3% (1,500) in Outer regional areas
  • 54% (or around 199,000) were female
  • 61% (or around 224,000) were aged under 35.

The decrease in First Nations regular clients in the June 2020, December 2020 and June 2021 collection periods was partly the result of reporting being made voluntary during those periods in acknowledgement of the additional pressures on organisations because of COVID-19. It was also affected by other impacts of COVID-19 (AIHW 2023). For more information on the impacts of COVID-19 see Related materials.

Proportion of the First Nations estimated resident population

At June 2025, 35% (or around 371,000) of the First Nations estimated resident population (around 1.1 million) were First Nations regular clients of organisations reporting to the nKPI collection (excludes external territories) (Figure 12).

The data visualisation below (Figure 12) shows the number of First Nations regular clients compared with the First Nations estimated resident population (ERP). Collection periods from June 2017 to June 2025 can be selected.

Data tables supporting this visualisation are available at Data.

Figure 12: First Nations regular clients compared with the First Nations estimated resident population, by state/territory and collection period

At 30 June 2025, there were an estimated 1,058,936 First Nations people (excluding external territories). There were 371,071 First Nations regular clients at June 2025 (excluding external territories).

At 30 June 2025, there were an estimated 1,058,936 First Nations people (excluding external territories). There were 371,071 First Nations regular clients at June 2025 (excluding external territories).

Notes

  1. In some cases clients may be counted at more than one organisation. The number of First Nations clients being greater than the First nations ERP is most common in Remote and Very remote areas.
  2. ERP is at 30 June of the relevant collection period. Population projections for the period June 2017 to June 2025 are based on the Australian Bureau of Statistics’ 2021 Census of Population and Housing. The ERP may vary from that used for the OSR collection because of differences in collection periods.
  3. Total is the sum of the states and territories and does not include external territories.
  4. nKPI data are based on data provided on the number of First Nations regular clients with age and sex recorded.
  5. ABS and nKPI data include all ages.
  6. For more information, including on interpreting changes over time, see Technical notes.

References

ABS (Australian Bureau of Statistics) (2011 to 2031) Estimates and Projections, Aboriginal and Torres Strait Islander Australians, ABS Website, accessed 20 November 2024.

AIHW (Australian Institute of Health and Welfare) (2023) Aboriginal and Torres Strait Islander specific primary health care: impact of COVID-19, catalogue number IHW 281, AIHW, Australian Government, accessed 15 November 2025.

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