Key findings
Among adult female clients of specialist homelessness services (SHS) who experienced family and domestic violence (FDV) and persistent homelessness in 2020–21:
- almost 2 in 5 experienced both a current mental health issue and problematic drug and/or alcohol use, more than double that of the FDV non-persistent homelessness cohort
- they were around 3 times as likely to need pregnancy assistance, psychiatric services, disability services and training assistance compared with the FDV non-persistent homelessness cohort
- those who were unemployed or not in the labour force were 42–49% more likely to receive SHS support in the future
- those who entered public or community housing were 14–15% less likely to receive SHS support in the future.
Introduction
In many countries, a large share of the homeless population is homeless for a short period before transitioning to a more stable housing solution, however, there is a smaller share of the population that experiences longer or multiple episodes of homelessness and requires higher support needs (OECD 2020).
Clients of specialist homelessness services (SHS) experiencing persistent homelessness are defined as those who have been homeless for more than 7 months in the preceding 24-month period (that is, at least 30% of the time). The number of persistently homeless SHS clients increased from 29,500 clients in 2018–19 to 36,600 clients in 2022–23 (AIHW 2024a). Of all SHS clients experiencing persistent homelessness in 2022–23, over 2 in 5 (42%) were women and children affected by family and domestic violence (AIHW 2024a). More contextual information about these clients can be found in Overview of SHS client groups – see ‘Clients experiencing repeat homelessness’.
This report focuses on adult female SHS clients experiencing family and domestic violence (FDV) and persistent homelessness in 2020–21. FDV is the main reason women and children leave their homes in Australia (AHURI 2021). For many, leaving the home (either temporarily or permanently) can result in housing insecurity and/or homelessness due to a lack of housing options or barriers in accessing resources and support (AIHW 2024b).
It is important to note that the findings are restricted to adult female clients experiencing FDV who received support from a SHS agency, and their housing situation was only assessed when they were receiving support. The data does not describe all people experiencing homelessness, nor the housing situation of people when they are not receiving SHS support. People experiencing persistent homelessness can cycle in and out of emergency and short-term accommodation – such as a refuge or crisis shelter, or in places such as hotels, motels and caravan parks – without reaching a permanent and stable housing outcome.
Defining the cohorts
In this report, the base cohort includes women aged 18 and over who at any time during 2020–21 received SHS support, had at least one month of homelessness and:
- nominated FDV as a reason for seeking services, or
- were assessed by SHS agency workers as needing FDV services, or
- were provided or referred to FDV services.
Longitudinal analyses have been undertaken for the 2020–21 FDV persistent homelessness cohort (FDV PHL cohort). This cohort is defined here as clients in the base cohort who:
- had at least one month of homelessness during July 2020 to June 2021, and
- were homeless for more than 7 months out of 24 months prior to their last supported month during 2020–21.
A comparison cohort (non-persistent homelessness) (FDV non-PHL cohort) was created, comprising clients in the base cohort who:
- had at least one month of homelessness during July 2020 to June 2021, and
- were not homeless for more than 7 months out of 24 months preceding their last supported month in 2020–21.
Longitudinal SHS data for the period 2016–23 were used to examine characteristics and patterns of SHS support (all support, not limited to FDV services) among the 2020–21 FDV PHL and FDV non-PHL cohorts (Figure Persistent.1). The defining study period for these cohorts is the 24 months prior to the last support for each client between July 2020 and June 2021. The retrospective study period is the 24 months before the start of each client’s 24 month defining study period, and the prospective study period is the 24 months after the end of each client’s 24 month defining study period. See Introduction to the SHS longitudinal data for further details on the longitudinal analyses undertaken.
There are methodological differences in the scope of FDV clients experiencing persistent homelessness reported in this article, compared to the scope used for reporting national indicators (see Technical notes).

How the FDV persistent homelessness cohort compares with the FDV non-persistent homelessness cohort
Key characteristics
In 2020–21, among the 21,800 women in the FDV cohort (aged 18 and over and who had at least one month of homelessness), over 1 in 5 (21%, or 4,700) clients were in the FDV PHL cohort and almost 4 in 5 (79%, or 17,100) clients were in the FDV non-PHL cohort (Figure Persistent.1, Table FDVPHL2021.1).
The FDV PHL and FDV non-PHL cohorts had some similar characteristics (Figure Persistent.2, Table FDVPHL2021.1):
- Around 3 in 5 were under 35 years old (59% of the FDV PHL cohort compared with 55% of the FDV non-PHL cohort)
- Around 1 in 3 were Aboriginal and/or Torres Strait Islander clients (39% compared with 33%)
- The majority were unemployed or not in the labour force at some point during the 24-month defining period (98% compared with 91%).
During the 24-month defining period, a higher proportion of the FDV PHL cohort (Figure Persistent.2, Table FDVPHL2021.1, Table FDVPHL2021.2):
- had 3 or more SHS support periods (82% compared with 50% of the FDV non-PHL cohort)
- received short-term accommodation (72% compared with 53%)
- received medium-term accommodation (28% compared with 6.3%)
- ended a support period in public or community housing after having started that support period in a different housing situation (28% compared with 13%).
Clients who experience FDV may also experience other vulnerabilities and specific demographic characteristics. During the defining period, a higher proportion of the FDV PHL cohort (Figure Persistent.2, Table FDVPHL2021.1, Table FDVPHL2021.2):
- had a current mental health issue (78% compared with 57% of the FDV non-PHL cohort)
- had problematic drug and/or alcohol use (40% compared with 19%)
- had both a current mental health issue and problematic drug and/or alcohol use (37% compared with 16%)
- presented with child(ren) (48% compared with 38%)
- had exited a care institution, for example a hospital, disability support unit, or rehabilitation facility (12% compared with 5.0%).