Perceived availability of health services in respondents’ local areas
The responses to the 2018–19 National Aboriginal and Torres Strait Islander Health Survey (NATSIHS) suggested that of 814,000 Aboriginal and Torres Strait Islander people, nearly everyone (99%) would say that they have at least one type of health service in their local area (Figure 3.1). The most frequently cited types of services were mainstream general practitioners (GP), hospitals, and AMS/CCs.
Figure 3.1: Aboriginal and Torres Strait Islander people, services available in local area, 2018–19

Notes
- Estimate for those reporting none has a relative standard error between 25% and 50% and should be used with caution.
- Respondents were asked to tick all that were available.
- The numbers above the column bars are percentages.
Source: AIHW analysis of 2018–19 NATSIHS (ABS 2019) using TableBuilder.
Two column charts that present the health services available in the local area of respondents to the 2018–19 NATSIHS. Respondents were asked to tick all types of services that were available.
- The first chart presents the number of respondents who selected each type of service. From highest to lowest, these were mainstream GPs (689,500), hospitals (598,900), Aboriginal Medical Services/ Community clinics (547,800), traditional healers (76,100), other (14,900) and none (6,500).
- The second chart presents the percentage of respondents who selected each type of service. From highest to lowest, these were mainstream GPs (85%), hospitals (74%), Aboriginal Medical Services/ Community clinics (67%), traditional healers (9%), other (2%) and none (1%).
The different types of services were not universally distributed across Australia, however (Figure 3.2). Aboriginal and Torres Strait Islander people living in more remote areas, those who had lower incomes, and those who lived in more disadvantaged areas were more likely to report having an AMS/CC in their local area, while mainstream GPs were more concentrated in more urban and more advantaged areas. This pattern is expected as AMS/CC services are targeted towards areas and populations of greater need.[1]
Figure 3.2: Aboriginal and Torres Strait Islander people, services available in local area, by selected characteristics, 2018–19

Notes
- Estimate for those reporting none has a relative standard error between 25% and 50% and should be used with caution.
- Respondents were asked to tick all that were available.
Source: AIHW analysis of 2018–19 NATSIHS (ABS 2019) using TableBuilder.
Perceived availability also varies within remoteness categories across states and territories (Table 3.1). The largest variations in the proportions of those indicating the presence of an AMS/CC in their local area were for those Aboriginal and Torres Strait Islander people living in Inner regional areas (where it ranged from a low of 29% in Tasmania to a high of 73% in South Australia) and for those living in Major cities (where it ranged from a low of 33% in Victoria to a high of 70% in the Australian Capital Territory).
| State/ territory | Remoteness | Number saying available in local area (AMS/CC) | Number saying available in local area (Mainstream GP) | % saying available in local area (AMS/CC) | % saying available in local area (Mainstream GP) | Total number of Aboriginal and Torres Strait Islander people in area |
|---|---|---|---|---|---|---|
| NSW | Major cities | 67,400 | 119,500 | 53.4 | 94.7 | 126,200 |
| NSW | Inner regional | 63,300 | 90,000 | 67.7 | 96.3 | 93,500 |
| NSW | Outer regional | 34,500 | 37,200 | 81.2 | 87.5 | 42,500 |
| NSW | Remote | 2,900‡ | 6,300 | 37.7‡ | 81.8 | 7,700 |
| NSW | Very remote | 2,100‡ | 2,000‡ | 87.5‡ | 83.3‡ | 2,400 |
| Vic | Major cities | 10,200 | 30,700 | 32.7 | 98.4 | 31,200 |
| Vic | Inner regional | 13,300 | 19,500 | 62.7 | 92 | 21,200 |
| Vic | Outer regional | 6,800 | 7,400 | 87.2 | 94.9 | 7,800 |
| Qld | Major cities | 52,000 | 75,500 | 66.6 | 96.7 | 78,100 |
| Qld | Inner regional | 33,600 | 49,000 | 67.1 | 97.8 | 50,100 |
| Qld | Outer regional | 51,800 | 41,800† | 84.8 | 68.4† | 61,100 |
| Qld | Remote | 11,900 | 9,300 | 86.2 | 67.4 | 13,800 |
| Qld | Very remote | 21,700 | 10,400 | 90 | 43.2 | 24,100 |
| WA | Major cities | 18,100 | 39,700 | 43.8 | 96.1 | 41,300 |
| WA | Inner regional | 3,300‡ | 7,000 | 46.5‡ | 98.6 | 7,100 |
| WA | Outer regional | 12,300 | 12,500 | 86 | 87.4 | 14,300 |
| WA | Remote | 11,200 | 13,000 | 82.4 | 95.6 | 13,600 |
| WA | Very remote | 20,700 | 11,400 | 86.3 | 47.5 | 24,000 |
| SA | Major cities | 12,500 | 21,200 | 55.8 | 94.6 | 22,400 |
| SA | Inner regional | 3,500 | 4,700 | 72.9 | 97.9 | 4,800 |
| SA | Outer regional | 3,900† | 9,400 | 40.2† | 96.9 | 9,700 |
| SA | Remote | 1,000† | 1,700 | 58.8† | 100 | 1,700 |
| SA | Very remote | 4,200 | 2,800 | 93.3 | 62.2 | 4,500 |
| Tas | Inner regional | 4,900 | 15,800 | 29.3 | 94.6 | 16,700 |
| Tas | Outer regional | 6,600 | 11,400 | 54.5 | 94.2 | 12,100 |
| Tas | Remote | — | 900 | — | 100 | 900 |
| ACT | Major cities | 5,400 | 7,400 | 70.1 | 96.1 | 7,700 |
| NT | Outer regional | 14,800 | 15,300 | 90.8 | 93.9 | 16,300 |
| NT | Remote | 13,500 | 9,300 | 86 | 59.2 | 15,700 |
| NT | Very remote | 40,200 | 7,700 | 99 | 19 | 40,600 |
| Total | – | 547,800 | 689,500 | 67.3 | 84.7 | 814,000 |
† Estimate has a relative standard error between 25% and 50% and should be used with caution.
‡ Estimate has a relative standard error greater than 50% and is considered too unreliable for general use.
Note: Cells in this table have been randomly adjusted to avoid the release of confidential data. Discrepancies may occur between sums of the component items and totals.
Source: AIHW analysis of 2018–19 NATSIHS (ABS 2019) using TableBuilder.
How many people had multiple services in their area?
While figures 3.1 and 3.2 highlight the distribution of each individual type of health service provider, it is also important to know how many people have access to only one or more than one type of primary health care provider in their local area (Table 3.2).
In 2018–19, an estimated 439,700 Aboriginal and Torres Strait Islander people had both an AMS/CC and a mainstream GP in their local area (54%), 249,500 had a mainstream GP only (31%), 107,900 people had only an AMS/CC in their area (13%), and 17,100 had neither an AMS/CC nor a mainstream GP (2.1%).
Type of primary care service | Number | % |
|---|---|---|
| AMS/CC only | 107,860 | 13.2 |
| AMS/CC and mainstream GP | 439,704 | 54.0 |
| Mainstream GP only | 249,533 | 30.6 |
| Neither | 17,147 | 2.1 |
| Total | 814,244 | 100.0 |
Source: AIHW analysis of 2018–19 NATSIHS (ABS 2019) using Datalab.
There are clear geographic differences in where people have access to multiple services or where they have access only to a single service (and whether that is an AMS/CC or a mainstream GP) (Figure 3.3).[2]
Those in Very remote areas and those in Major cities were the least likely to report having both an AMS/CC and a mainstream GP in their local area (33% and 51%, respectively). Sixty per cent of those in Very remote areas had access only to an AMS/CC, and 45% of those in Major cities reported only mainstream GPs in their local areas.
Those living in the Northern Territory were the most likely to report an AMS/CC as the only primary care service in their area, followed by Queensland and Western Australia (53%, 17% and 14%, respectively).[3]
The effect of availability of services on preferred and usual source of care is explored further in Preferred and usual source of care.
Figure 3.3: Aboriginal and Torres Strait Islander people, distribution of multiple service types in local area, by selected characteristics, 2018–19

Note: n.r. = not reported due to confidentiality issues. See Appendix 2, Table A2.6.
Source: AIHW analysis of 2018–19 NATSIHS (ABS 2019) using DataLab.
Four stacked bar charts that present the distribution of health services available (Aboriginal Medical Services/ Community clinics, Mainstream GPs only, both available and neither available) in the local area of respondents to the 2018–19 NATSIHS by selected characteristics.
- The chart on the top left presents the distribution by remoteness. We can see the percentage reporting that only Aboriginal Medical Services/ Community clinics were available generally increased with increasing remoteness, from 3% in Major cities and Inner regional areas to 17% in Outer regional areas, 16% in Remote areas and 60% in Very remote areas. The percentage reporting that only mainstream GPs were available decreased with increasing remoteness, from 45% in Major cities to 3% in Very remote areas. The percentage reporting both types of services being available ranged between 50% and 63% for Major cities (51%), Inner regional areas (60%), Outer regional areas (63%) and Remote areas (61%) while the percentage was lower for Very remote areas (33%). Finally, the percentage reporting neither type was available was very small in Major cities and regional areas while it was larger in Remote (9%) and Very remote areas (4%).
- The chart on the top right presents the distribution by state/ territory. There is some variance between the states/ territories, though in general, the percentage reporting only Aboriginal Medical Services/ Community clinics were available was lower than the percentage reporting that only mainstream GPs were available, which in turn is generally lower than the percentage reporting that both types of services were available. The exceptions to this pattern were the Northern Territory, in which the percentage reporting only Aboriginal Medical Services/ Community clinics were available was much higher than in other states/ territories (53%), only 3% reported only mainstream GPs were available, and 41% reported both were available. The percentages reporting only Aboriginal Medical Services/ Community clinics were available or neither type was available were not included for Tasmania and the Australian Capital Territory due to confidentiality issues. The percentage reporting neither type of service was available was very low in all other states and territories.
- The chart on the bottom left presents the distribution by aggregated SEIFA quintile. For those in the 1st quintile (most disadvantaged), the percentage of those reporting only Aboriginal Medical Services/ Community clinics were available and those reporting only mainstream GPs were available were even (21%), while 56% reported both types were available and a very small percentage that neither were available. For the 2nd and 3rd quintiles and 4th and 5th quintiles, the percentage reporting only Aboriginal Medical Services/ Community clinics were available and those reporting neither were available were all very small. While there were more people reporting both types of services were available (54%) compared to those reporting only mainstream GPs were available (40%) in the 2nd and 3rd quintiles, there were more people reporting only mainstream GPs were available (50%) than those reporting both types of services were available (45%) in the 4th and 5th (or least disadvantaged) quintiles.
- The chart on the bottom right presents the distribution by aggregated equivalised household income quintile. The percentage reporting only Aboriginal Medical Services/ Community clinics were available decreased the higher the quintile, from 17% in the 1st quintile (lowest) to 9% in the 2nd and 3rd quintiles and 3% in the 4th and 5th quintiles (highest). The percentage reporting only mainstream GPs were available increased the higher the quintile, from 26% in the 1st quintile (lowest) to 32% in the 2nd and 3rd quintiles and 47% in the 4th and 5th quintiles (highest). The percentage reporting both types of services were available was relatively even between the quintiles, with 55% in the 1st quintile (lowest), 57% in the 2nd and 3rd quintiles and 49% in the 4th and 5th quintiles (highest). The percentage reporting neither type of health service was available was very small in each of the aggregated quintiles.
Notes:
- More details on differences in the types of health services in respondents’ local areas by other variables are available at Data: Descriptive analysis supplementary tables, Table S.1).
- Full tables of the distribution by selected variables can be found in Appendix 2, Table A2.6.
- Detailed tables of state/ remoteness could not be constructed for this variable because of small numbers/ suppression rules.